Meet The Team
Get to know the guys and girls behind the phones at Systemagic
Meet the teamWe help SMEs get more from their IT, minimise business downtime and support them through technological change.
We help SMEs get more from their IT, minimise business downtime and support them through technological change.
With an average response time of just 25-minutes or less, rolling monthly contracts and a customer satisfaction rate of 99%, we’re described as ‘genuinely different‘.
As a Microsoft Gold Partner and Apple Specialist, we’re here to help you seamlessly integrate technology within your business. We understand that not everyone ‘gets IT’, that’s why we’re always happy to leave ‘technical geek speak’ and IT lingo at the front door.
“Charley replied promptly and without patronising me at all, alerted me to the fact that I didn't have a problem at all and the system had been switched off in error.
A quick flick of a switch and I was back in action.“
User, Heywood House
“SUPERB service. Fast, efficient and ALWAYS stick at it until my problems are solved. Couldn't be MORE satisfied as a customer. Alex has been terrific on every occasion I've encountered him. Faultless.”
User, Five Mile Films
“Sam was really helpful, patient and knowledgeable. I am very grateful for his assistance.”
User, South West Business Finance
“We truly appreciate the fast response — the detailed explanations and screenshots were especially helpful!”
User, Geidans
“Austen was extremely helpful and keen to understand and resolve the issue quickly, and now we are all set :)”
Steph, Climate Arc
“Thanks to Jamie, I managed to get my new laptop all sorted and Rhys then later sorted out my multiple screens. Thanks to both for making the process so easy and stress free!”
Jo, Pipster Solutions
"Adam is always so helpful and speedy with any issues I have, thank you so much!"
Katie, Eppiq
"Luke was really helpful and worked quickly and within my deadlines using his knowledge of our company set up."
Hannah, Frameless
"Adam was excellent at helping diagnose the problem, he went through step-by-step to diagnose the problem and was very patient on the phone."
, On Field Research
As a scaling business, South West Business Finance (SWBF) outgrew its IT infrastructure and provider. Struggling with downtime and slow support, SWBF looked to find an IT partner that could address th ...
Natalie Charteris - Operations Director
As a scaling business, South West Business Finance (SWBF) outgrew its IT infrastructure and provider. Struggling with downtime and slow support, SWBF looked to find an IT partner that could address th ...
Discover how we enabled Transform Communications to free up valuable time with remote IT support services.
Laura Shuttleworth
Discover how we enabled Transform Communications to free up valuable time with remote IT support services.
Off the Fence, an award-winning production company partnered with Systemagic to resolve IT challenges, improve reliability, and reduce workflow disruptions.
Laura Jackson
Off the Fence, an award-winning production company partnered with Systemagic to resolve IT challenges, improve reliability, and reduce workflow disruptions.
Chris Sweet - Technical Director at Systemagic
Rachael - Director
Ajani Palmer - Office Administrator
