Meet The Team
Get to know the guys and girls behind the phones at Systemagic
Meet the teamWe help SMEs get more from their IT, minimise business downtime and support them through technological change.
We help SMEs get more from their IT, minimise business downtime and support them through technological change.
With an average response time of just 25-minutes or less, rolling monthly contracts and a customer satisfaction rate of 99%, we’re described as ‘genuinely different‘.
As a Microsoft Gold Partner and Apple Specialist, we’re here to help you seamlessly integrate technology within your business. We understand that not everyone ‘gets IT’, that’s why we’re always happy to leave ‘technical geek speak’ and IT lingo at the front door.
“Austen was extremely helpful and keen to understand and resolve the issue quickly, and now we are all set :)”
Steph, Climate Arc
“Thanks to Jamie, I managed to get my new laptop all sorted and Rhys then later sorted out my multiple screens. Thanks to both for making the process so easy and stress free!”
Jo, Pipster Solutions
"Adam is always so helpful and speedy with any issues I have, thank you so much!"
Katie, Eppiq
"Luke was really helpful and worked quickly and within my deadlines using his knowledge of our company set up."
Hannah, Frameless
"Adam was excellent at helping diagnose the problem, he went through step-by-step to diagnose the problem and was very patient on the phone."
, On Field Research
"Charley has been a great support in sorting out everything we have needed to smoothly onboard Louisa. Feedback from Louisa has been great so fab experience and thank you."
, Carescribe
"Austen and Gabriel were extremely helpful! Always nice to be able to pick up the phone and get things resolved within minutes."
Gena, Bath Box Office
Always a pleasure to deal with the team at Systemagic, Alex was very efficient.
Emma, Anglo Welsh
Adam was excellent, as he always is. Really appreciate the thorough explanations of what was done, tried, etc.
Darren Coleman, On Group
Off the Fence, an award-winning production company partnered with Systemagic to resolve IT challenges, improve reliability, and reduce workflow disruptions.
Laura Jackson
Off the Fence, an award-winning production company partnered with Systemagic to resolve IT challenges, improve reliability, and reduce workflow disruptions.
Chris Sweet - Technical Director at Systemagic
Rachael - Director
Ajani Palmer - Office Administrator
Learn more about how helped Vedette streamline their data management and inconsistent user experience by migrating to Microsoft Teams.
Ella - Vedette
Learn more about how helped Vedette streamline their data management and inconsistent user experience by migrating to Microsoft Teams.
Having experienced slow resolution times and poor customer service from their previous IT support company, SafeLifes sought to find a provider that could meet their requirements.
Laura Griffiths - IT Manager
Having experienced slow resolution times and poor customer service from their previous IT support company, SafeLifes sought to find a provider that could meet their requirements.