Our customers tell us we’re genuinely different to other IT companies.
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Or call us today on 01225 426 800
Since 1999, we have provided fast, responsive and reliable IT support to SMEs, resolving IT issues, reducing business downtime and helping them get the most from their technology.
We’re proud to be fully accredited, a Microsoft Gold Partner, Apple Certified Technician, ESET Gold Partner and independently ranked as one of the top MSPs in the UK.
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Our business IT support services are offered on rolling contracts and are a fixed price per user, per month – making IT spend predictable and easily scalable. We can provide your business with as much or as little support as you need, including:
Although we are an IT support company, we see ourselves as an extension of your team and care about your organisation’s success as if it was our own.
With a passion for delivering excellent customer service; our award-winning IT support technicians are on hand to solve your IT problems. Whether your laptop won’t boot, software won’t update, emails don’t sync, or there’s a bigger problem at hand, we’re here when you need us.
Whilst handling an average of 3,500+ support tickets a month, our IT helpdesk consistently achieves an average customer satisfaction rate of more than 99.5%.
A. If your business relies heavily on IT and technology, it’s important that you properly maintain your systems to avoid business downtime and productivity loss.
A. We’re based in the picturesque town of Bradford on Avon in Wiltshire. However, as we provide remote IT support, our customers are based all across the UK.
A. Our IT support contracts are based on rolling monthly terms.
A. Yes! We’re also Cyber Essentials Plus certified and an ESET Gold Partner
A. IT support costs vary from business to business due to the number of users, licenses and add-ons such as cybersecurity. No one likes unexpected fees or costs, that’s why we are 100% transparent when we quote. Every customer pays the same per-user price (we also offer non-profit pricing for registered charities) which keeps our pricing simple and fair. The only additional cost you’d incur is for unavoidable onsite visits, and project work when buying hardware or software. For a personalised quote, please get in touch with our friendly team.
With a brand new campus opening, Systemagic worked alongside the project team to get the campus ready for students, with a data cable network, servers and super fast wifi systems.
Alex Read - Chief Financial Officer
With a brand new campus opening, Systemagic worked alongside the project team to get the campus ready for students, with a data cable network, servers and super fast wifi systems.
Having experienced slow resolution times and poor customer service from their previous IT support company, SafeLifes sought to find a provider that could meet their requirements.
Laura Griffiths - IT Manager
Having experienced slow resolution times and poor customer service from their previous IT support company, SafeLifes sought to find a provider that could meet their requirements.
True To Nature were looking for a fresh pair of eyes for their IT systems, so they called in Systemagic to help.
Annie Scott - Executive PA
True To Nature were looking for a fresh pair of eyes for their IT systems, so they called in Systemagic to help.