Our customers tell us we’re genuinely different to other IT companies.
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Or call us today on 01225 426 800
Since 1999, our helpdesk has provided business IT support for SMEs across Wiltshire, Somerset and beyond. Whether your laptop won’t boot, printer won’t print, device doesn’t connect or your server goes up in smoke, we’re here to help.
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With a focus on delivering great customer service, consistently developing our technical ability and ensuring tickets are resolved fast, our customers benefit from:
Our customers know that they can rely on us when an IT problem occurs. They can also count on us to spot an IT problem before it even happens. Our proactive helpdesk technicians run regular reports on customers’ servers, cybersecurity and devices to ensure everything is working as it should.
With remote and hybrid working becoming ‘the norm’, our IT helpdesk technicians can support you whether you’re based at your dining room table, local coffee shop or your work office.
Our helpdesk is manned from 08:30 – 17:30 Monday to Friday. Additional support is available outside of these hours when customers need it. We have an established base of hospitality and retail clients whose hours differ from ours and we are proud to have never let them down.
Understandably, some bigger IT issues require physical attention. If you need us on-site, that’s no problem! We have a team of Field Engineers who are always happy to visit you.