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Meet the Team

Our team of friendly support technicians speak in plain English and pride themselves on excellent customer service

Apprentice IT Technician

Finance Manager

IT Technician & Apple Specialist

Managing Director

Helpdesk Administrator

Non-Executive Director

Helpdesk Co-Ordinator

Operations Director

Marketing & Comms Manager

Technical Consultant

Technical Director

Sales Administrator

Chief Happiness Officer

Join Our Award Winning Team

What we have been up to

It's World Mental Health Day! At Systemagic, we're

It's World Mental Health Day! At Systemagic, we're proud to have lots of things in place to support our employees' mental health and overall well-being, including:

📅 Mental Health Mondays
Every Monday, Imogen gives a short presentation on a mental health-related topic, in addition to resources. Topics have included dealing with stress, coping with anxiety and preventing burnout.

⛑️ Mental Health First Aiders
We recognise that mental health is just as important as physical health and have two mental health first aiders to provide support, guidance and a listening ear.

🎯 Break Out Activities
Our breakout room features a foosball table, darts board and smart TV, enabling our team to de-stress and unwind during their lunch breaks.

While mental health awareness is improving in the UK, 1/4 people in England experience a mental health problem each year.

If you're struggling, don't feel ashamed or embarrassed to reach out. There are many resources and services available, such as Mind, Samaritans, CALM and Shout - we've listed their numbers below.

#mentalhealthawareness #mentalhealth

We're thrilled to announce that we’ve achieved a

We're thrilled to announce that we’ve achieved an incredible 99.3% customer satisfaction rate in September 🤩 A massive thank you to all our amazing clients for your trust and feedback — your satisfaction is at the heart of what we do! #feedback #customertestimonial #customersatisfaction

Happy birthday, Casper 🥳 We're very excited to

Happy birthday, Casper 🥳 We're very excited to have you back in the office on Wednesday to give you lots of head and belly rubs 🐶 #officedog #birthday

Happy birthday Hazel 🥳 We hope you have a lovel

Happy birthday Hazel 🥳 We hope you have a lovely day off and enjoy your birthday lunch! #birthday #happybirthday

We were honoured to have been invited to our clien

We were honoured to have been invited to our client, Nine Feet Tall's 20th birthday celebrations on Sunday. Thank you for the invite and congratulations on such a fantastic business achievement 👏 #businessmilestone

👋 We're super excited to introduce you to a new

👋 We're super excited to introduce you to a new face at Systemagic. Charley has joined us an apprentice IT technician and will be supporting our customers while he completes his training. You can learn more about Charley, including what his favourite piece of tech is over on our website 👉 https://buff.ly/3TyTwK6

💬 Danny and Hazel had a wonderful time at @eset

💬 Danny and Hazel had a wonderful time at @esetuk_official's partner conference at the stunning @hoarcrosshallhotel earlier this week. The conference consisted of some incredibly insightful talks from Jake Moore, as well as Danni Brooke & Ben Owen from Hunted. There were also plenty of surprises and treats, including a custom ESET LEGO set, gin, cocktail making session, casino evening and live entertainment. It turns out that Hazel's a dab hand on the roulette table and ended up winning the top prize 🥂 A huge thank you (and well done) to ESET's marketing team for throwing such a seamless, enjoyable and inspiring event #ESET #cybersecurity #conference

⛳️ We're pleased to sponsor the putting compet

⛳️ We're pleased to sponsor the putting competition at Bath Rotary Club's annual charity golf day today! Sadly, the main competition has been cancelled due to the weather, but the putting competition is well underway. Best of luck to the putters! Hopefully they can see our snazzy Systemagic branded balls through the mist 🌫️ #charitygolfday #fundraiser

It was Luke's birthday this week, so we celebrated

It was Luke's birthday this week, so we celebrated it with him with an office cake 🍰 We hope you had a lovely day off 🥳 #birthday #celebrate

To celebrate Jamie's 4th year we us, we had planne

To celebrate Jamie's 4th year we us, we had planned to do a BBQ 🍗 But with classic 'British weather' kicking in, we had to do something inside. That didn't stop us from airfrying and enjoying some delicious burgers and sausages though 😋 Big thanks to Sam for bringing in doughnuts too! #BBQ #workiversary #celebration

We’re proud to announce a 98.5% customer satisfa

We’re proud to announce a 98.5% customer satisfaction rate for August! Thank you to our customers for your feedback and trust in us to deliver a fast, friendly and reliable service ⚡️ #CSAT #CustomerService

Friday treats from one of our wonderful clients.

Friday treats from one of our wonderful clients.
Very happy team this afternoon 🍬🍪🍫

#friday #fridayfeeling #treats #appreciation #customerservice #itsupport #systemagic

We'd like to wish James and Chris the happiest of

We'd like to wish James and Chris the happiest of birthdays today! We hope you enjoy your day(s) off celebrating 🥳 #birthday #celebration #happybirthday

We're on the lookout for our next superstar appren

We're on the lookout for our next superstar apprentice 🤩 If you, or anyone you know is interested in kickstarting their career in IT, please get in touch! In this video, Sam delves into more detail about his experience doing his apprenticeship with us #apprenticeship #apprentice

We're super proud of Alex for passing his Microsof

We're super proud of Alex for passing his Microsoft Fundamentals exam! Excellent work 👏 #microsoftfundamentals #exampass

Happy 2nd workiversary to Louis 🥳 We can't beli

Happy 2nd workiversary to Louis 🥳 We can't believe how fast time has flown since you started with us #workiversary #staffappreciation

Didn't get the grades you wanted? Have you consid

Didn't get the grades you wanted?
Have you considered an IT Apprenticeship with Systemagic?

Earn while you learn with immediate start available. Drop us a message to discuss further

#apprenticeships #earnwhileyoulearn #resultsday #systemagic #awardwinningapprenticeships

Happiest of birthdays to Jamie today! We hope you

Happiest of birthdays to Jamie today! We hope you have a lovely day 🥳 #birthdayboy #staffbirthday

Happy 5th workiversary to our Operations Director,

Happy 5th workiversary to our Operations Director, Fiona! We appreciate everything you do 🤗 #workiversary #staffappreciation

Today marks 2 years since Alex started at Systemag

Today marks 2 years since Alex started at Systemagic 🥳 We hope you enjoyed the bacon butties to celebrate #workiversary #staffappreciation

Are you a looking for IT Support for your business?

Get in touch via our Contact form or call us on 01225 426 800