Meet The Team
Get to know the guys and girls behind the phones at Systemagic
Meet the teamWe help SMEs get more from their IT, minimise business downtime and support them through technological change.
We help SMEs get more from their IT, minimise business downtime and support them through technological change.
With an average response time of just 25-minutes or less, rolling monthly contracts and a customer satisfaction rate of 99%, we’re described as ‘genuinely different‘.
As a Microsoft Gold Partner and Apple Specialist, we’re here to help you seamlessly integrate technology within your business. We understand that not everyone ‘gets IT’, that’s why we’re always happy to leave ‘technical geek speak’ and IT lingo at the front door.
Adam was excellent, as he always is. Really appreciate the thorough explanations of what was done, tried, etc.
Darren Coleman, On Group
Austen and Gabriel were extremely helpful! Always nice to be able to pick up the phone and get things resolved within minutes.
Gena, Bath Box Office
As always, the procedure and responses were timely, well written, friendly and helpful. So this is a rating for that, not just that you solved the problem - which you did. It felt like having a helpful colleague in the room to make sure requirements were understood. Thank you.
Chris Moore, Pound Arts Trust
Always a quick response, even to the most silly of questions. Thank you!
The Dental Implant Clinic,
Luke, Hazel and Imogen have been exceptionally helpful in setting up 6 new devices for us. They communicated throughout set up and Luke worked hard to get the devices ready for collection an hour before the agreed slot so I could beat the rush hour traffic! Thanks so much team!
Maudie, Nine Feet Tall
Great advice and service as always - special thanks to Joe Timmins and Karl Smillie for all their help, advice and patience!
Jackie Parker, BOA Occupational Health Serviceass
Jamie rectified the issue very quickly and everything is working as it should :) Thank you
Sarah, Emberson
Great service this morning from Austin fixing everything and got me sorted. As always, Systemagic are fantastic to deal with!
Nat, Cowin Global
Charley really went above and beyond with the ticket to try to resolve the issue providing regular updates explaining what they were doing and how they were investigating the request.
Georgie, BNS
Off the Fence, an award-winning production company partnered with Systemagic to resolve IT challenges, improve reliability, and reduce workflow disruptions.
Laura Jackson
Off the Fence, an award-winning production company partnered with Systemagic to resolve IT challenges, improve reliability, and reduce workflow disruptions.
Chris Sweet - Technical Director at Systemagic
Rachael - Director
Ajani Palmer - Office Administrator
Learn more about how helped Vedette streamline their data management and inconsistent user experience by migrating to Microsoft Teams.
Ella - Vedette
Learn more about how helped Vedette streamline their data management and inconsistent user experience by migrating to Microsoft Teams.
Having experienced slow resolution times and poor customer service from their previous IT support company, SafeLifes sought to find a provider that could meet their requirements.
Laura Griffiths - IT Manager
Having experienced slow resolution times and poor customer service from their previous IT support company, SafeLifes sought to find a provider that could meet their requirements.