We make tech work for your business

With an average response time of just 25-minutes or less, rolling monthly contracts and a customer satisfaction rate of 99%, we’re described as ‘genuinely different‘.

As a Microsoft Gold Partner and Apple Specialist, we’re here to help you seamlessly integrate technology within your business. We understand that not everyone ‘gets IT’, that’s why we’re always happy to leave ‘technical geek speak’ and IT lingo at the front door.

 

25
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Average Response
Time in Minutes
245
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Positive Feedback
Received in the Last 30 Days
42
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Tonnes
of CO2 Offset This Year
346
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Active Customers
in the Last 6 Months

What our customers say

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Spoke to Adam about two issues and he resolved both efficiently and was thorough in checking all sorted. I'm new, and it was only my second day so this was really helpful!

Lucia Sheppard, BOA Town Council

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Simple non technical explanation and example given - very helpful thank you :)

Rachel Hill, Southside

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Sam was very helpful and fixed the issue we were experiencing quickly, and provided thorough feedback about what had been done.

Darren Coleman, On Group

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Adam always displays patience together with a full explanation of resolution. Thank you also for providing top tips on folder management , so thoughtful.

Angela Chapman, Bath Cats & Dogs Home

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As always Adam was super thorough and went above and beyond providing lots of technical info about an issue that must have taken a fair bit of time to collate. I very much appreciated that he took the time to explain where the issue was occurring and how it was resolved. Adam is a massive credit to Systemagic!

Darren, On Group

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Thank you for your swift and helpful response.

Chloe Robine-Durnell, Southside Family Project

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As always Adam was super thorough and went above and beyond providing lots of technical info about an issue that must have taken a fair bit of time to collate. I very much appreciated that he took the time to explain where the issue was occurring and how it was resolved. Adam is a massive credit to Systemagic!

Darren Coleman, On Group

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Adam's attention to detail to ensure customer satisfaction is 100%

Angela Chapman, Bath Cats and Dogs Home

Bath Cats and Dogs Home Logo
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Your prompt and efficient help was very reassuring in a busy day. Thankyou. Great service!'

Louisa Oldfield , Bath Festivals

Are you looking for IT Support for your business?

Get in touch via our contact form or call us on 01225 426 800

Latest Case Studies

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Following a Microsoft 365 tenant merge, BWS has benefitted from consolidated licensing, easier access management and reduced costs.

Chris Sweet - Technical Director at Systemagic

BWS

Following a Microsoft 365 tenant merge, BWS has benefitted from consolidated licensing, easier access management and reduced costs.

Microsoft 365 Migration
Data Consolidation
Device Reconfiguration
Read More
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Learn more about how helped Vedette streamline their data management and inconsistent user experience by migrating to Microsoft Teams.

Ella - Vedette

Vedette

Learn more about how helped Vedette streamline their data management and inconsistent user experience by migrating to Microsoft Teams.

SharePoint Migration
Planning
Read More
quote

Having experienced slow resolution times and poor customer service from their previous IT support company, SafeLifes sought to find a provider that could meet their requirements.

Laura Griffiths - IT Manager

SafeLives

Having experienced slow resolution times and poor customer service from their previous IT support company, SafeLifes sought to find a provider that could meet their requirements.

Fast & Reliable IT Support
IT Housekeeping
Updated WiFi Access Points
Quick Onboarding
Read More
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With a brand new campus opening, Systemagic worked alongside the project team to get the campus ready for students, with a data cable network, servers and super fast wifi systems.

Alex Read - Chief Financial Officer

Norland College

With a brand new campus opening, Systemagic worked alongside the project team to get the campus ready for students, with a data cable network, servers and super fast wifi systems.

Network Devices Installed
Enterprise-Level Continuity Solutions
Secure & Reliable WiFi Installed
User & System Migration
Read More
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Jonathan Walker chose Systemagic ahead of the launch of his boutique hotel in Bath to provide the IT systems and support he would need for the new hotel.

Jonathan Walker - Managing Director

No. 15 Great Pulteney

Jonathan Walker chose Systemagic ahead of the launch of his boutique hotel in Bath to provide the IT systems and support he would need for the new hotel.

Fast fibre internet installed
Data cabling installed throughout
Advice and support throughout opening
Read More
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Award winning hotelier Sue Williams sought Systemagic out having worked with us previously at The Bath Priory and Gidleigh Park.

Sue Williams, General Manager

Whatley Manor Hotel

Award winning hotelier Sue Williams sought Systemagic out having worked with us previously at The Bath Priory and Gidleigh Park.

50x faster internet installed
Server upgrades
Money saved on energy
Read More
Business Directory
Business Directory listing for IT support provider Systemagic