What our customers say

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Thanks Luke for getting this turned around so quickly, great work :) Also thanks to James for contacting me so I could arrange the laptop replacement in good time.

Lisa Crowley, SafeLives

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Jamie looked at a few fixes and also showed how to fix the sync in case it happens again, which was very helpful. Thanks for resolving this matter quickly.

Kalli, Caroe & Partners

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Thank you Adam for going the extra mile AGAIN! Great advice and lots of additional information that's very useful for our business. Really appreciate your guidance, we really value the support.

Jackie, BoA Occupational Health Services

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It was just a small fix, but has made so much difference to my working day - Thank you Sam

Angela, Bath Cats & Dogs Home

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Actioned promptly and issue resoled in the same phone call

Rony, BNS

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Very quick to respond and fixed my problem straight away - thanks

Victoria, Wiltshire Music Connect

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Adam explained what he was doing and what was happening. He proposed the solution in professional and friendly manner.

Anna, Oakensens

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Excellent patience, investigation skills and ultimately resolution. Thank you for your help.

Ella Hutchings, Vedette Consulting

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So detailed, so helpful, so fast and efficient. Can't fault these people - ever!

Sarah, Five Mile Films

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Reported issue, issue fixed in a timely manner!

Mark, Smart Integrated Systems

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Super quick response time and very helpful! Issue sorted out within 20 minutes of reporting!

Ilna Taylor, Cowin Global

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Great help from Adam, fixed the issue and explained how I could look into this myself should it happen again!

Daisy Newsome, Andiamo!

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Thank you for checking out the email so promptly and confirming it was a potential phish/scam. All deleted now.

Lisa Walters, Humblebee Films

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Louis was very helpful and kept searching for a resolution to our problem until the problem was fully resolved. Thank you for all of your help Louis!

Charlotte Knapper, Bath Spa Dentistry

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Jamie was very helpful from the start right through the end of the call.

Norma Fernandes, Goatacre

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Adam dealt with my query quickly and efficiently and explained what he had found and how to deal with it and solving the problem for me.

Sam Viner, BWS

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Spoke to Adam about two issues and he resolved both efficiently and was thorough in checking all sorted. I'm new, and it was only my second day so this was really helpful!

Lucia Sheppard, BOA Town Council

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Simple non technical explanation and example given - very helpful thank you :)

Rachel Hill, Southside

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Sam was very helpful and fixed the issue we were experiencing quickly, and provided thorough feedback about what had been done.

Darren Coleman, On Group

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Adam always displays patience together with a full explanation of resolution. Thank you also for providing top tips on folder management , so thoughtful.

Angela Chapman, Bath Cats & Dogs Home

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As always Adam was super thorough and went above and beyond providing lots of technical info about an issue that must have taken a fair bit of time to collate. I very much appreciated that he took the time to explain where the issue was occurring and how it was resolved. Adam is a massive credit to Systemagic!

Darren, On Group

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Thank you for your swift and helpful response.

Chloe Robine-Durnell, Southside Family Project

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As always Adam was super thorough and went above and beyond providing lots of technical info about an issue that must have taken a fair bit of time to collate. I very much appreciated that he took the time to explain where the issue was occurring and how it was resolved. Adam is a massive credit to Systemagic!

Darren Coleman, On Group

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Adam's attention to detail to ensure customer satisfaction is 100%

Angela Chapman, Bath Cats and Dogs Home

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Your prompt and efficient help was very reassuring in a busy day. Thankyou. Great service!'

Louisa Oldfield , Bath Festivals

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As always, Rhys was very knowledgeable and solved my issue speedily.

Natasha Castellano, Berwick Lodge

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Adam has gone above & beyond on this query & been very proactive about management of the situation going forward. - Thank you

Angela Chapman, Bath Cats and Dogs Home

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Friendly, prompt and efficient service as usual! Thank you

Jackey Bell, BWS Standfast

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Jamie went to great efforts to solve a particularly frustrating problem and sorted it! Thanks so much

Clare Hutton , Norland College

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Will was helpful, quick and efficient and sorted my problem out in no time. A pleasure to deal with, thank you

Jacqui Anslow, Sureset

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I find the team there are always helpful and knowledgeable. I am confident in their ability to solve the issues we come up against.

Ella Hutchings, Vedette Consulting

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I’ve really never felt more supported from any IT company. You’ve really raised the bar and I'll be absolutely sure to recommend you to anyone I work with who needs their infrastructure sorted right out! You’re all Superstars!

Catherine Chapman, True To Nature

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Excellent service, my query was dealt with quickly and efficiently. I'm a fan of the explanatory approach used, telling me and as a result teaching me a little about the system while setting up my account.

Dominic Hall, Wavefront Systems

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Fantastic team and always polite, happy to help and professional. Resolved the issue in no time.

Samantha Modley, Wiltshire Portage

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Another incident solved with a collaborative and pragmatic approach - even better, I was able to leave you guys to do it without me! Perfect.

Ben Hawkins, CHC Global

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Super speedy and sorted straight away - great service, thank you!

Pippa Birch, Pipster Solutions

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Best IT service ever, thank you

Layne Lambert, Southside

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The team are always available to sort out little niggles alongside the technical stuff which is so important. Thanks.

Maggie Russell, Goatacre Manor Care Centre

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Absolutely outstanding knowledgeable solutions delivered by a lovely friendly fella!

Clare Power, Nicholas Wylde

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You have such a competent team of people who provide such a great service – thank you!

Catherine Johnstone, CHC Global

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Excellent as always. Your customer services, attitude and “can do approach” are outstanding- thank you again.

Adrian Fletcher, Belay

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The reply was amazingly swift! Thanks for answering so quickly :)

Dawn Pascall, Made Tech

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Super quick response time. The issue was resolved in minutes, and was also called back to be informed that they were finished

Amy Thom, Vivalis Beauty

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As always, the team was super helpful and friendly.

Alex Munro, Combe Grove

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Patrick was helpful as always! Everyone needs a Patrick in their lives :)

Eden Merrylees, Magic Touch Promotions

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Always very helpful, friendly and solve the issue. Thank you

Martin Park, Pack Masonry

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Great breadth of knowledge, very friendly, helpful attitude.

Gary Weston, Energy Management

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Excellent service, printer all working in SAGE and ultra fast.

Rob Biswas, Doherty Baines

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Thank you for your quick response. Very helpful friendly staff.

Charmaine Prewett, Care Plus Mobility

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Very helpful and fast at getting the issue sorted.

Kylie Drake, Knees Home and Electrical

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Prompt response to my initial query and a prompt resolve to what needed to be done.

Sheena Duncan, Humblebee Films

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Very patient and knowledgeable in dealing with my request. The issue was resolved as quickly as possible and I can now work across two devices with no issues. Thanks so much!

Valentina Mihova, True To Nature

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All the support I have received this morning has been excellent.

Jane Bush, Southside Family Project

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Great support. Made it easy and quick to resolve. Picked up some other little issues too. Thanks a lot.

Victoria Parker, Total Negotiation

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Always get a good response from Systemagic. They try to understand the issues and find the best and quickest solution. First rate service, thank you.

David Barback, Halsall Construction

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Are you a looking for IT Support for your business?

Get in touch via our Contact form or call us on 01225 426 800