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Our team of Apple Certified Technicians support a variety of organisations running Apple devices and services, in addition to hybrid networks relying on both macOS and Windows machines.
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Some of our biggest clients are exclusively Apple-based and work in industries, such as video production, marketing, media creation, software development and education.
With knowledge and experience across Apple’s entire product portfolio, we can provide your business with IT support for iMacs, Mac Minis, MacBooks, iPads, and iPhones.
Our Apple IT Support Includes:
In 2022, our helpdesk closed a total of 42,185 tickets, with an average response time of 25-minutes, an average resolution time of 88-minutes and a customer satisfaction rate of 99% on the dot.
As an Apple Partner, we can supply you with new Apple devices with both commercial and education discounts, saving you time and money when compared to buying directly through Apple or via retail.
Sometimes older devices work fine but may require some TLC in the form of upgrades. We regularly upgrade our customers’ Apple kit, including iMacs and MacBooks with faster hard drives and more memory.
Every business wants to save costs where it can. We can provide official refurbished Apple kit with a full 12-month warranty with great savings compared to brand new prices. Often, these are only a few weeks old and might be where customers have changed their mind, or overstock from UK dealers.
This can save you pricing with no reduction in quality.
If you’re looking for extra support for your Apple products, get in touch with our friendly team today!
True To Nature were looking for a fresh pair of eyes for their IT systems, so they called in Systemagic to help.
Annie Scott - Executive PA
True To Nature were looking for a fresh pair of eyes for their IT systems, so they called in Systemagic to help.
Modo25 wanted a secure system that was able to scale fast to match their growth, and a network that could mix Apple and Microsoft with a support provider which was comfortable with both.
John Readman - CEO & Founder
Modo25 wanted a secure system that was able to scale fast to match their growth, and a network that could mix Apple and Microsoft with a support provider which was comfortable with both.