The Solution
We’re proud to have onboarded True To Nature completely remotely – proving that relationship building and technical exploration, when done well, no longer require technicians onsite.
This was important with such a distributed team working in over 50 locations. Systemagic’s team includes a number of Apple-certified technicians, and at least 30% of our customers are Apple-based.
Using Microsoft’s 365 platform, Systemagic implemented new email, file storage and collaboration to replace the old systems – saving TTN over £750/month in the process when compared with the previous solution.
SharePoint allows users to access, edit and collaborate on documents from any location, and in conjunction with OneDrive for Business even allows them to save local copies to work on when they’re working without the internet.
Handy when filming in wild locations!
Exchange email enables access from any device, and Microsoft Defender for 365 was implemented to ensure security, compliance and privacy were addressed.
Backup was put in place to ensure a daily backup of data and emails to a secure location – something that’s often overlooked when people move to Microsoft 365.
Lastly, users were given guidance on the options of accessing emails and data either using the Microsoft Office software suite (which works excellently on Macs), using familiar apps like MacMail, or through the web browser.
Systemagic has also been able to supply new Apple computers with good discounts on retail/business pricing thanks to our strong Apple supply chain and worked with TTN to implement devices with the new Apple M1 chip which, when configured correctly, gives superior performance to previous Intel chips.
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