Using Microsoft 365 and Apple devices, we implemented new email, file storage and collaboration solutions to replace the outdated systems and save True To Nature over £750/ month in IT costs.

Supplied new Apple devices
Implemented Microsoft 365
Money saved with new systems

The Challenge

True To Nature were looking for a fresh pair of eyes for their IT systems, specifically to reimagine their data storage, email and ability to collaborate and access documents from anywhere.  Their teams can be working on location anywhere in the world, in the TTN office or working from home and the ability to work productively was paramount. All systems needed to be fully compatible with their Apple iMac and MacBook computers.

Cloud document storage was already in place but combined with Hosted Exchange email costs, their cloud solution was both expensive and difficult to manage. As the company enjoys continued growth, it was important to develop an IT solution that can scale with the business as well as meet various security and supply chain requirements.

Being part-owned by Sky it was also important that any partners have a clear environmental policy.  Systemagic has proudly been carbon neutral since 2016 and has planted over 3000 trees through projects in Mozambique and Central Africa as part of our ongoing commitment to positive climate action.

The Solution

Due to the Coronavirus lockdowns and restrictions, Systemagic onboarded True To Nature completely remotely – proving that relationship building and technical exploration, when done well, no longer needs technicians onsite.   This was important with such a distributed team working in over 50 locations.   Systemagic’s team includes a number of Apple-certified technicians, and at least 30% of our customers are Apple-based.

Using Microsoft’s 365 platform, Systemagic implemented new email, file storage and collaboration to replace the old systems – saving TTN over £750/month in the process when compared with the previous solution.   SharePoint allows users to access, edit and collaborate on documents from any location, and in conjunction with OneDrive for Business even allows them to save local copies to work on when they’re working without internet.   Handy when filming in wild locations! Exchange email enables access from any device, and Microsoft Defender for 365 was implemented to ensure security, compliance and privacy was addressed. Backup was put in place to ensure a daily backup of data and emails to a secure location – something that’s often overlooked when people move to Microsoft 365. Lastly, users were given guidance on the options of accessing emails and data either using the Microsoft Office software suite (which works excellently on Macs), using familiar apps like MacMail, or through the web browser.

Systemagic have also been able to supply new Apple computers with good discounts on retail/business pricing thanks to our strong Apple supply chain and worked with TTN to implement devices with the new Apple M1 chip which, when configured correctly, gives superior performance to previous Intel chips.

Get in touch
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I really couldn’t be happier with the service we have received from Systemagic to date. I have felt fully supported throughout and implicitly trust that, if I have an IT issue, I can call or email and one of your engineers will be able to sort it and, not only that they will sort it out but that they will do so in a professional and swift manner. I am constantly surprised by how quickly issues are resolved and the detail in which I receive advice / instructions.
Annie Scott - Executive PA

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