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Connect Consultants is a specialist Transport Planning and Highway Design consultancy, founded in 2007 and based in Chipping Sodbury, Bristol.
They support development projects across England, Scotland and Wales, providing services including feasibility studies, transport assessments to support planning applications, and technical highway design.
Their clients include major UK retailers, developers, and public sector organisations. The team prides itself on delivering practical, commercially aware solutions.
We spoke with Nick Bradshaw, Director at Connect Consultants, about their experience switching to Systemagic.
We’ve always valued IT and worked with an IT partner. Our original provider was excellent, but after being acquired by a larger MSP, standards began to slip.
We then moved to another provider, but they were unresponsive and didn’t fully understand our needs. This caused delays to important projects and created unnecessary management issues.
As a growing business, we needed an IT partner we could rely on – someone collaborative and proactive.
Systemagic came highly recommended by the owner of our original IT provider.
We also knew Jon Candy, Systemagic’s Technical Lead, from years ago when he worked at a different MSP.
After meeting the Systemagic team, it was clear they understood our business and our wider goals.
Our experience has been extremely positive. The transition to Systemagic was smooth and problem-free.
It’s clear they always recommend what’s best for us—not what’s best for them. They are genuinely customer-focused.
Since moving to Systemagic, IT has become far less stressful. It’s reassuring to know we have a responsive, helpful partner whenever we need support.
The team has also delivered several projects seamlessly, including a cloud migration and firewall upgrade.
