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At Systemagic we provide over 350 businesses across the UK with managed IT services, including IT support, cloud computing, connectivity and cybersecurity solutions.
We believe that technology should enhance your business, not hold it back.
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Managed IT support is the perfect solution for SMEs without the cost and hassle of hiring and managing an internal IT team. With managed IT support, our IT helpdesk ensures all of your business’s technological needs are taken care of, preventing downtime, data loss and keeping your IT infrastructure secure and up to date.
With over 2 decades of experience providing IT solutions and technology services under our belts, we have earned many accreditations and certifications; including Microsoft Gold Partner status, Apple Certified Technician status, ESET Gold Partner status, Cyber Essentials Plus and more.
As businesses grow and mature, as do their IT needs. As a business founded in the 1990s, this is something we really understand.
Whether you need IT maintenance, consulting, security or network management, our managed IT services can be scaled up or down to suit your needs at the time.
We work hard to respond to and resolve IT issues quickly.
In 2022, our average response and resolution times were just 25-minutes and 88-minutes (respectively) across 42,000+ tickets.
All of our friendly technical support technicians are customer service trained and eager to help solve your IT problems. We appreciate that not everyone is an IT whiz, that’s why we’ll take our time to explain to you what we’re doing, speak in simple terms and avoid using any over-complicated jargon.
We believe that our customers should want to work with us, not be forced to. That’s why most of our services are provided on rolling monthly contracts.
This also means we have to provide an excellent level of customer service if we want our customers to stay.
Our simple per-user, per-month pricing makes it easy to forecast IT expenditure and scale IT support as your business grows and evolves.
If your business relies heavily on IT and technology, it's important that your systems are properly managed and maintained to avoid business downtime and a loss in productivity.
We’re based in the picturesque town of Bradford on Avon, however, our customers are based all across the UK.
Our IT support contracts are based on rolling monthly terms. We believe customers should want to work with us and not be forced to.
Yes! We’re also Cyber Essentials Plus certified and an ESET Gold Partner
IT support costs vary from business to business due to the number of users, licenses and add-ons such as cybersecurity. No one likes unexpected fees or costs, that’s why we are 100% transparent when we quote. Every customer pays the same per-user price (we also offer non-profit pricing for registered charities) which keeps our pricing simple and fair. The only additional cost you’d incur is for unavoidable onsite visits, and project work when buying hardware or software. For a personalised quote, please get in touch with our friendly team.
Understandably, some bigger IT issues require physical attention. If you need us on-site, that’s no problem! We have a team of Field Engineers who are always happy to visit you.
True To Nature were looking for a fresh pair of eyes for their IT systems, so they called in Systemagic to help.
Annie Scott - Executive PA
True To Nature were looking for a fresh pair of eyes for their IT systems, so they called in Systemagic to help.
As an old, established growing business, Knees' needs for system support had also grown. This is when Systemagic were called in to help.
Ian Vidler, Retail Director
As an old, established growing business, Knees' needs for system support had also grown. This is when Systemagic were called in to help.
Modo25 wanted a secure system that was able to scale fast to match their growth, and a network that could mix Apple and Microsoft with a support provider which was comfortable with both.
John Readman - CEO & Founder
Modo25 wanted a secure system that was able to scale fast to match their growth, and a network that could mix Apple and Microsoft with a support provider which was comfortable with both.