Knees now have a modern IT system after migrating to Microsoft 365. This new IT system is allows us to monitor, maintain, configure and troubleshoot the system remotely and is set to support the growth of their business.

Migrated over to Microsoft 365
50GB Mailboxes
New Wi-Fi System

The Challenge

Knees were looking to move onto newer, more modern IT systems to improve staff experience and give them better functionality with no issues with storage. When Knees came to us, they had older IT systems which were affecting the staff’s ability to perform their jobs. Their systems were slow, running old versions of software and limited in terms of resources, mainly storage space. The Wi-Fi in their main store in Trowbridge had coverage issues and there was a noticeable speed difference compared with wired devices.

The Solution

Knees now have a new modern system that will support their future growth. After migrating over to Microsoft 365, Knees now has 50GB mailboxes, the latest version of Microsoft Office, data stored in SharePoint, integration with Microsoft Teams and improved IT security. Systemagic has installed a new Ubiquiti Wi-Fi system to provide better coverage, higher speeds and roaming. Knees’ new system allows us to monitor, maintain, configure and troubleshoot the system remotely. The entire staff team at Knees also benefits from ongoing support and system maintenance from Systemagic’s team.

Get in touch
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On a personal level, everybody I’ve spoken to at Systemagic has a helpful, knowledgeable way about them. Being able to pick the phone up if you need to, or drop an email and something happens, and it does happen quickly, is valuable to me. Whoever you talk to on the phone, whatever level of the business, you seem to have built a great team of people who communicate. Why go anywhere else? Use Systemagic!
Ian Vidler, Retail Director

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