Flexible Terms | Risk-Free

How Can We Help You?

Fast and Responsive IT Support

As an IT support provider, we're here to solve your IT problems and answer your technical questions. With an average response time of just 25-minutes and resolution time of less than 90-minutes, our IT helpdesk is one of the fastest and most responsive in Wiltshire. Whether your laptop won't boot, printer won't print, software won't load or emails won't sync; we're here to help.

Explore IT Support

Gold-Standard Cybersecurity

Do you want to enhance your organisation's cybersecurity, business continuity and disaster recovery? Our range of cybersecurity solutions.

Discover Cybersecurity

Co-Managed IT Support

Does your internal IT department require more hands on deck? Perhaps to cover sickness, parental leave and holidays? We can be involved as little or as much as you need.
Explore Co-Managed IT Support

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Doing IT Differently

IT companies can be very similar from the outside, but each one is unique. We’re proud that our clients describe us as genuinely different; here are a few reasons why.

Risk-Free & Short-Term Contracts

Our services are provided on monthly rolling contracts. We believe our customers should choose to work with us and not be forced to.

Customer-Focused Service

We go above and beyond for all of our customers and enjoy providing an excellent customer experience. This has led us to consistently achieve a customer satisfaction rate of 99% and be recognised at regional and national awards.

Our IT technicians are often referred to as ‘calm and patient’, ‘responsive’, ‘very efficient’ and ‘extremely helpful’.

Reduced Downtime & Waiting Times

IT problems reduce efficiency and can sometimes stop business operations. Our industry-leading average response time of just 25 minutes means that you won’t be waiting for long.

Confusion-Free

We appreciate that you might not be an IT whiz. That’s why our technicians speak in plain English and avoid using over-complicated jargon.

Our Accreditations

With over 24 years in the IT game, we’ve developed expertise in many areas and have earnt numerous accreditations:

ESET Gold Partner Logo Microsoft Gold Partner Logo Apple Certified Technician Logo

What our customers say

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“Austen was extremely helpful and keen to understand and resolve the issue quickly, and now we are all set :)”

Steph, Climate Arc

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“Thanks to Jamie, I managed to get my new laptop all sorted and Rhys then later sorted out my multiple screens. Thanks to both for making the process so easy and stress free!”

Jo, Pipster Solutions

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"Adam is always so helpful and speedy with any issues I have, thank you so much!"

Katie, Eppiq

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"Luke was really helpful and worked quickly and within my deadlines using his knowledge of our company set up."

Hannah, Frameless

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"Adam was excellent at helping diagnose the problem, he went through step-by-step to diagnose the problem and was very patient on the phone."

, On Field Research

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"Charley has been a great support in sorting out everything we have needed to smoothly onboard Louisa. Feedback from Louisa has been great so fab experience and thank you."

, Carescribe

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"Austen and Gabriel were extremely helpful! Always nice to be able to pick up the phone and get things resolved within minutes."

Gena, Bath Box Office

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Always a pleasure to deal with the team at Systemagic, Alex was very efficient.

Emma, Anglo Welsh

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Adam was excellent, as he always is. Really appreciate the thorough explanations of what was done, tried, etc.

Darren Coleman, On Group

Related Case Studies

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Systemagic has been supporting Halsall since 2013 and have assisted and adapted to Halsall's requirements as they have continued to grow.

David Barback, Build Manager

Halsall Construction

Systemagic has been supporting Halsall since 2013 and have assisted and adapted to Halsall's requirements as they have continued to grow.

Upgraded Systems
Helpdesk Support
Onsite Support
Read More
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Modo25 wanted a secure system that was able to scale fast to match their growth, and a network that could mix Apple and Microsoft with a support provider which was comfortable with both.

John Readman - CEO & Founder

Modo25

Modo25 wanted a secure system that was able to scale fast to match their growth, and a network that could mix Apple and Microsoft with a support provider which was comfortable with both.

Apple & Microsoft Hardware procurement, set up & support
Microsoft 365 set up
VoIP Telephone Systems installed
Read More
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Total Connections chose Systemagic after wanting to change their IT provider. Since we started our support, they haven't looked back.

Ross Davies, Technical Director

Total Connections

Total Connections chose Systemagic after wanting to change their IT provider. Since we started our support, they haven't looked back.

Server Upgraded
Router Upgraded
Defender Installed
Read More