Systemagic has been supporting Halsall since 2013 and have assisted and adapted to Halsall's requirements as they have continued to grow.
We have continued to support Halsall and deliver a full range of IT services and to support the business during their ongoing growth and expansion. Now based over numerous locations including development sites, the company benefits from cloud-based services and a fully collaborative IT system.
Upgraded Systems
Helpdesk Support
Onsite Support
The Challenge
As Halsall continues to grow, the business needs a reliable IT partner who can deliver both the daily operational support needed by an organisation this size as well as the strategic advice to ensure that IT systems and processes keep pace with business growth and industry development.
The Solution
Systemagic has worked in partnership with Halsall since 2013 to deliver a full range of IT services and to support the business during a period of fast growth and expansion. Now based over numerous locations including development sites, the company benefits from cloud-based services with remote sites also able to access company data and emails.
As Halsall continues to grow there has been an expanded requirement for security and compliance, and Systemagic has worked on a strategic level to ensure that systems are upgrades, secured and improved along the way to ensure that Halsall is best placed to continue to win new business.
On a tactical level, Systemagic continues to provide helpdesk and onsite support, with an average resolution to support requests of under 30 minutes and a strong relationship with the entire team.
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