Why Is It Easy to Change IT Provider to Systemagic?
Having been around since 1999, there are a few things we’ve perfected over the years—one of those being our onboarding process.
Managed Onboarding
As soon as you decide to work with Systemagic, our project management team ensures the process is easy, efficient, and seamless.
We talk to you in plain English, answering any questions you have. We’ll handle the admin, gather the necessary information, and ask all the right questions to set your systems up for success.
With our team managing every detail, you can sit back and relax. Hazel and a dedicated technician will ensure the onboarding process is smooth, accurate, and stress-free.
Trusted Process
You don’t want to be stuck between your old and new IT provider, so we take care of everything. Wherever possible, we liaise directly with your previous company, ensuring all necessary information is transferred efficiently.
Our documentation process ensures we gather everything we need. If your old provider isn’t fully cooperative, we have tools and expertise to find what’s needed.
You should never feel trapped by your IT company, and we make the technical discovery process our responsibility, not yours.
Risk-Free
We’re committed to maintaining consistent service levels from day 1 to day 1,000. That’s why so many businesses stay with us for years.
Our priority is ensuring your systems are secure, your backups are reliable, and your performance is optimised. Once we’ve covered these essentials, we’ll discuss your IT strategy to meet your business goals.
Unlike other providers, we don’t overwhelm you with a shopping list of expenses right away. We focus on building confidence in your systems and then aligning them with your aspirations.
Remote Onboarding
In one recent month, we successfully onboarded 27 new customers, earning excellent feedback. Since 2020, we’ve become experts in remote onboarding, ensuring clients across any location can enjoy a hassle-free transition.
With over 350 active clients and 22 years of experience, we’re equipped to handle any challenge. Our seasoned team has the expertise to manage even the most complex transitions.
Don’t just take our word for it – here are a few comments from businesses who moved to Systemagic:
I wanted to say a massive thank you for making our whole computer system so much better. We are delighted. Your staff are always helpful and on the end of a phone. The communication has been fabulous. I am just sorry we didn’t move before!
Sarah Arikan, Berwick Lodge
We’re really happy we switched from our previous IT support to Systemagic. The team are very friendly and reliable, and we can always get hold of somebody quickly if we have an IT query. We’d definitely recommend them.
Emily Robertshaw – Andiamo! Language Services
We decided to make the decision to move our IT and Telecoms provider to Systemagic as we were in the position of having multiple suppliers and wanted to create a one stop solution for the staff. James and his team dealt with the transition well as we had a few obstacles along the way which were out of their control, but they overcame them and they went above and beyond to ensure we minimised disruption to the business.
Dan Barfoot – CMD Recruitment
