IT Support for Bristol-Based Businesses

Systemagic helps businesses in Bristol run smoother, be safer and get more from their technology.  

We take the burden of IT away from business owners, enabling you to focus on leading your business.

  • Rapid response and resolution  
  • Clear and transparent pricing  
  • No long-term contracts 
Get in touch

How We Help

We’re here to help your business overcome its IT and technological challenges. With over 25 years’ experience, our team provide business IT support, cloud computing, business connectivity and cybersecurity services.

Why Choose Systemagic?

You’re spoilt for choice when it comes to IT support providers in Bristol. With so many to choose from, here are just a few reasons why over 350 South West businesses trust us to manage their IT.

Rapid Response & Resolution

We know that IT problems have a tangible effect on business, often resulting in lost productivity, impacted margins and reduced team morale. That’s why our team focus on addressing and solving IT problems quickly.

In 2023, our average response and resolution times were just 23 minutes and 67 minutes respectively.

No Long Term Contracts

Many IT companies use long-term contracts as an excuse to provide an unreliable service – after all, the client still has to pay! We believe in giving our clients the choice to work with us,

High Customer Satisfaction

Providing excellent customer service is important to us. We take great pride in the work we do and get immense satisfaction knowing that we’ve done a good job.

Your Trusted IT Partner in Bristol

Over 350 businesses across the South West trust us to manage, monitor and maintain their IT systems. Our Bristol-based customers are spread out across the city, including a film production company in BS8, a marketing agency in BS1 and a domestic violence charity near Bristol Royal Infirmary.

As a Microsoft Gold Partner and Apple Certified Technician, we’re uniquely positioned to support businesses running Windows and Mac, or even a mixture of the two.

Established over 25 years ago, we have seen first-hand how business technology has evolved and can provide expert advice and guidance regarding the best technology for your business.

No Jargon

When you work with us, you’ll find that our technicians speak in simple terms, with limited jargon and in plain English. We know that not everyone is an IT expert – which is why we keep things as simple as possible. We don’t want to overwhelm you.

Of course, if you need (or want) a more detailed explanation/technical overview, our team are more than happy to ‘geek out’.

IT Technicians setting up a Macbook Pro

Trusted by Bristol Businesses Since 1999


IT Support FAQs

If your business relies heavily on IT and technology, it's important that your systems are properly managed and maintained to avoid business downtime and a loss in productivity.

We’re based in the picturesque town of Bradford on Avon, however, our customers are based all across the UK.

Our IT support contracts are based on rolling monthly terms. We believe customers should want to work with us and not be forced to.

Yes! We’re also Cyber Essentials Plus certified and an ESET Gold Partner

IT support costs vary from business to business due to the number of users, licenses and add-ons such as cybersecurity. No one likes unexpected fees or costs, that’s why we are 100% transparent when we quote. Every customer pays the same per-user price (we also offer non-profit pricing for registered charities) which keeps our pricing simple and fair. The only additional cost you’d incur is for unavoidable onsite visits, and project work when buying hardware or software. For a personalised quote, please get in touch with our friendly team.

Understandably, some bigger IT issues require physical attention. If you need us on-site, that’s no problem! We have a team of Field Engineers who are always happy to visit you.

Let's Talk!

Are you looking for IT support in Bristol? We’d love to hear more about your requirements and discuss how we can help support you.

Related Case Studies

quote

True To Nature were looking for a fresh pair of eyes for their IT systems, so they called in Systemagic to help.

Annie Scott - Executive PA

True To Nature

True To Nature were looking for a fresh pair of eyes for their IT systems, so they called in Systemagic to help.

Supplied new Apple devices
Implemented Microsoft 365
Money saved with new systems
Read More