Hotel Managed IT Support

In today’s digital age, technology plays a vital role in the success of any business, and the hospitality sector is no exception. Guests expect seamless wireless connectivity and staff need reliable IT systems in place to ensure smooth day-to-day operations. 

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Hotel Tech Support Services

Having worked with some of the finest independent hotels in the South West, we understand the unique challenges that hotels face when it comes to technology. From managing guest Wi-Fi networks to implementing smart room systems, we offer a comprehensive range of IT solutions tailored specifically for the hospitality industry. Our team of experienced professionals is dedicated to providing friendly, fast and reliable to help hotels enhance their guest experience and improve operational efficiency. 

IT Support for Hotels

Our award-winning IT helpdesk has provided IT support for hotels for over 25 years, supporting venues with various technological needs. From analysing and troubleshooting IT problems to setting-up networks, devices and patch management, our experienced team are on hand to help! With an average response time of just 25 minutes and a customer satisfaction rate of 99% over 350 businesses trust us to keep their systems running smoothly.

What’s Included in Hotel IT Support?

  • Unlimited remote support
  • Rapid response times
  • Network management (including software updates)
  • Rolling monthly terms
  • Unlimited maintenance
  • Fully-managed onboarding
  • Award-winning customer service
  • Staff onboarding/offboarding

Cybersecurity Support for Hotels

Our hotel cybersecurity services keep your guests, computer network and devices safe through a multi-layered approach. We can support you with endpoint protection, website filtering Microsoft 365 protection, backups, data recovery and cybersecurity awareness training.

Connectivity Support for Hotels

A strong, secure and reliable WiFi system is a key requirement of modern hotels. Bringing an average of 3 devices per stay, guests have come to expect a fast internet connection in their room. We help hotels enhance and improve their WiFi network to delight guests and provide a great experience. Our recent work with Whatley Manor saw us liaise with BT and local authorities to ensure the hotel could have a dedicated superfast fibre optic internet line, which increased their internet speeds by over 50x.

Why Choose Systemagic for Hotel IT Support?

We Won't Keep
You Waiting

Our average response time is just 25-mins.

You Won't Be
Tied Down

We provide IT support on rolling monthly contracts.

You'll Be
Taken Care Of

We have a 99% customer satisfaction rate.

We Won't Confuse
You

We don't speak in jargon or 'geek speak'.

We Don't
Cost The Earth

We've been carbon neutral since 2016.

Microsoft Gold
Partner Status

We're experts in all things Microsoft.

Certified Apple
Specialists

We're also experts in all things Apple, macOS and iOS.

Cyber Essentials
Certified

We've achieved Cyber Essentials and CE+.

Are you looking for reliable hotel IT support?

Get in touch via our Contact form or call us on 01225 426 800

Related Case Studies

quote

Jonathan Walker chose Systemagic ahead of the launch of his boutique hotel in Bath to provide the IT systems and support he would need for the new hotel.

Jonathan Walker - Managing Director

No. 15 Great Pulteney

Jonathan Walker chose Systemagic ahead of the launch of his boutique hotel in Bath to provide the IT systems and support he would need for the new hotel.

Fast fibre internet installed
Data cabling installed throughout
Advice and support throughout opening
Read More
quote

Award winning hotelier Sue Williams sought Systemagic out having worked with us previously at The Bath Priory and Gidleigh Park.

Sue Williams, General Manager

Whatley Manor Hotel

Award winning hotelier Sue Williams sought Systemagic out having worked with us previously at The Bath Priory and Gidleigh Park.

50x faster internet installed
Server upgrades
Money saved on energy
Read More
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