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In today’s digital age, technology plays a vital role in the success of any business, and the hospitality sector is no exception. Guests expect seamless wireless connectivity and staff need reliable IT systems in place to ensure smooth day-to-day operations.
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Having worked with some of the finest independent hotels in the South West, we understand the unique challenges that hotels face when it comes to technology. From managing guest Wi-Fi networks to implementing smart room systems, we offer a comprehensive range of IT solutions tailored specifically for the hospitality industry. Our team of experienced professionals is dedicated to providing friendly, fast and reliable to help hotels enhance their guest experience and improve operational efficiency.
Our award-winning IT helpdesk has provided IT support for hotels for over 25 years, supporting venues with various technological needs. From analysing and troubleshooting IT problems to setting-up networks, devices and patch management, our experienced team are on hand to help! With an average response time of just 25 minutes and a customer satisfaction rate of 99% over 350 businesses trust us to keep their systems running smoothly.
Our hotel cybersecurity services keep your guests, computer network and devices safe through a multi-layered approach. We can support you with endpoint protection, website filtering Microsoft 365 protection, backups, data recovery and cybersecurity awareness training.
A strong, secure and reliable WiFi system is a key requirement of modern hotels. Bringing an average of 3 devices per stay, guests have come to expect a fast internet connection in their room. We help hotels enhance and improve their WiFi network to delight guests and provide a great experience. Our recent work with Whatley Manor saw us liaise with BT and local authorities to ensure the hotel could have a dedicated superfast fibre optic internet line, which increased their internet speeds by over 50x.
Our average response time is just 25-mins.
We provide IT support on rolling monthly contracts.
We have a 99% customer satisfaction rate.
We don't speak in jargon or 'geek speak'.
We've been carbon neutral since 2016.
We're experts in all things Microsoft.
We're also experts in all things Apple, macOS and iOS.
We've achieved Cyber Essentials and CE+.
Jonathan Walker chose Systemagic ahead of the launch of his boutique hotel in Bath to provide the IT systems and support he would need for the new hotel.
Jonathan Walker - Managing Director
Jonathan Walker chose Systemagic ahead of the launch of his boutique hotel in Bath to provide the IT systems and support he would need for the new hotel.
Award winning hotelier Sue Williams sought Systemagic out having worked with us previously at The Bath Priory and Gidleigh Park.
Sue Williams, General Manager
Award winning hotelier Sue Williams sought Systemagic out having worked with us previously at The Bath Priory and Gidleigh Park.