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As the manager of a busy internal IT department, do you find yourself spread too thin, with no time to implement strategic IT projects?
Co-Managed IT Support will free up your time and provide you with extra technical resources, enabling you to focus on your IT strategy and achieving your technical objectives.
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As an experienced managed IT services provider, we can support you across all IT-related areas and be involved as much or as little as you need.
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Do you find yourself constantly swamped with support tickets? We can help!
Our friendly IT helpdesk technicians are on hand to provide 1st, 2nd and 3rd line support to your users.
With an average response time of just 25-mins, your users will be in safe hands and benefit from our proactive, responsive and reliable service. We're proud to have been nominated for (and won) numerous customer service awards having consistently achieved a customer satisfaction score of 99% last year.
Managing business cybersecurity and backups can be a full-time job. When it comes to protecting your network, systems and users, we can support you!
We're proud to be Cyber Essentials (and Cyber Essentials Plus) certified, as well as an ESET Gold Partner.
We have helped IT managers like you:
Whether you're looking to fully outsource a project, or require assistance either planning or executing it, our team can help. We've recently helped IT Managers implement projects such as:
Here are some signs you might benefit from Co-Managed IT Support.
We're proud to be Microsoft Gold Partner, ESET Gold Partner and Apple Certified Technician.
We'll work in accordance to your processes and to your standards.
In 2022, our average response time across all tickets was just 25-minutes.
We're here to support you as much or as little as you need.
Having experienced slow resolution times and poor customer service from their previous IT support company, SafeLifes sought to find a provider that could meet their requirements.
Laura Griffiths - IT Manager
Having experienced slow resolution times and poor customer service from their previous IT support company, SafeLifes sought to find a provider that could meet their requirements.