PROVIDING RISK FREE NO LONG TERM CONTRACTS TO CLIENTS IN WESTBURY

As an experienced IT company we’ve been providing customer focussed IT support in Westbury to businesses for over 22 years. We’re extremely proud to still be working with clients who signed up to our services back in 1999.

Our services are provided on unique 30-day contract terms, not only demonstrating our commitment to customer care but also our dedication to delivering a quality service. We even have a couple of our team living in Westbury so we consider ourselves proper locals!

Our clients tell us we’re genuinely different because:

All our services are offered on rolling 30 day terms rather than long contracts

We have industry-leading response and resolution times – with most issues being fixed in under 25 minutes!

We have a Customer Experience Manager dedicated to making sure you get maximum value from the relationship

We have over 22 years’ experience and 99.99% client retention

Our customer focused support means you always talk to a friendly human who talks back in plain English

At Systemagic, we’re proud to enjoy exceptional levels of client retention thanks to our consistent commitment policy. Our customers buy into our “Doing IT Differently” ethos as they tell us time and time again our clear culture and values are very different to most IT providers. Our amazing customers see our services as a partnership, working together to enhance their business and we’re thrilled to be working with such a broad spectrum of businesses ranging from 1-man outfits to colleges, NHS departments and thriving SMEs helping them get the best from their IT infrastructure.

Have you heard what our customers have to say about working with us? 

We would have no hesitation in thoroughly recommending Systemagic. All members of staff, be that the technicians we have had on site, or those back at the office are without question always helpful, cheerful and polite. Explanations about what is required or being undertaken are given in laymen’s terms. All in all it is a pleasure to conduct business with Systemagic!

Helen Saxty, Director

Geoffrey M. Saxty Estate Agent, Lettings & Property Management 

What our customers say

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Spoke to Adam about two issues and he resolved both efficiently and was thorough in checking all sorted. I'm new, and it was only my second day so this was really helpful!

Lucia Sheppard, BOA Town Council

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Simple non technical explanation and example given - very helpful thank you :)

Rachel Hill, Southside

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Sam was very helpful and fixed the issue we were experiencing quickly, and provided thorough feedback about what had been done.

Darren Coleman, On Group

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Adam always displays patience together with a full explanation of resolution. Thank you also for providing top tips on folder management , so thoughtful.

Angela Chapman, Bath Cats & Dogs Home

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As always Adam was super thorough and went above and beyond providing lots of technical info about an issue that must have taken a fair bit of time to collate. I very much appreciated that he took the time to explain where the issue was occurring and how it was resolved. Adam is a massive credit to Systemagic!

Darren, On Group

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Thank you for your swift and helpful response.

Chloe Robine-Durnell, Southside Family Project

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As always Adam was super thorough and went above and beyond providing lots of technical info about an issue that must have taken a fair bit of time to collate. I very much appreciated that he took the time to explain where the issue was occurring and how it was resolved. Adam is a massive credit to Systemagic!

Darren Coleman, On Group

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Adam's attention to detail to ensure customer satisfaction is 100%

Angela Chapman, Bath Cats and Dogs Home

Bath Cats and Dogs Home Logo
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Your prompt and efficient help was very reassuring in a busy day. Thankyou. Great service!'

Louisa Oldfield , Bath Festivals

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