Our services are provided on unique 30-day contract terms, not only demonstrating our commitment to customer care but also our dedication to delivering a quality service. We even have a couple of our team living in Westbury so we consider ourselves proper locals!
At Systemagic, we’re proud to enjoy exceptional levels of client retention thanks to our consistent commitment policy. Our customers buy into our “Doing IT Differently” ethos as they tell us time and time again our clear culture and values are very different to most IT providers. Our amazing customers see our services as a partnership, working together to enhance their business and we’re thrilled to be working with such a broad spectrum of businesses ranging from 1-man outfits to colleges, NHS departments and thriving SMEs helping them get the best from their IT infrastructure.
We would have no hesitation in thoroughly recommending Systemagic. All members of staff, be that the technicians we have had on site, or those back at the office are without question always helpful, cheerful and polite. Explanations about what is required or being undertaken are given in laymen’s terms. All in all it is a pleasure to conduct business with Systemagic!
Luke, Hazel and Imogen have been exceptionally helpful in setting up 6 new devices for us. They communicated throughout set up and Luke worked hard to get the devices ready for collection an hour before the agreed slot so I could beat the rush hour traffic! Thanks so much team!
Maudie, Nine Feet Tall
Great advice and service as always - special thanks to Joe Timmins and Karl Smillie for all their help, advice and patience!
Jackie Parker, BOA Occupational Health Serviceass
Jamie rectified the issue very quickly and everything is working as it should :) Thank you
Sarah, Emberson
Great service this morning from Austin fixing everything and got me sorted. As always, Systemagic are fantastic to deal with!
Nat, Cowin Global
Charley really went above and beyond with the ticket to try to resolve the issue providing regular updates explaining what they were doing and how they were investigating the request.
Georgie, BNS
Austen was polite, very helpful and got the problem sorted. Great job Systemagic!
Ian, HJ Knee
Luke was great - instantly sorted my issue and gave clear instructions for how to do this myself in the future. Thank you very much.
Kate, Oakensen
Really appreciate your help getting this sorted Adam. All our team appreciate that you explain things to us in simple terms so we can understand what you're doing and don't try and bamboozle us! Also appreciate your quick response. Thank you!
Miranda, Andiamo
Alex gave me a useful explanation and demonstration of how to sync SharePoint locations to the file explorer so I can easily attached files to emails.
Lisa, Norland College
