Our services are provided on unique 30-day contract terms, not only demonstrating our commitment to customer care but also our dedication to delivering a quality service. We even have a couple of our team living in Westbury so we consider ourselves proper locals!
At Systemagic, we’re proud to enjoy exceptional levels of client retention thanks to our consistent commitment policy. Our customers buy into our “Doing IT Differently” ethos as they tell us time and time again our clear culture and values are very different to most IT providers. Our amazing customers see our services as a partnership, working together to enhance their business and we’re thrilled to be working with such a broad spectrum of businesses ranging from 1-man outfits to colleges, NHS departments and thriving SMEs helping them get the best from their IT infrastructure.
We would have no hesitation in thoroughly recommending Systemagic. All members of staff, be that the technicians we have had on site, or those back at the office are without question always helpful, cheerful and polite. Explanations about what is required or being undertaken are given in laymen’s terms. All in all it is a pleasure to conduct business with Systemagic!
Thanks Luke for getting this turned around so quickly, great work :) Also thanks to James for contacting me so I could arrange the laptop replacement in good time.
Lisa Crowley, SafeLives
Jamie looked at a few fixes and also showed how to fix the sync in case it happens again, which was very helpful. Thanks for resolving this matter quickly.
Kalli, Caroe & Partners
Thank you Adam for going the extra mile AGAIN! Great advice and lots of additional information that's very useful for our business. Really appreciate your guidance, we really value the support.
Jackie, BoA Occupational Health Services
It was just a small fix, but has made so much difference to my working day - Thank you Sam
Angela, Bath Cats & Dogs Home
Actioned promptly and issue resoled in the same phone call
Rony, BNS
Very quick to respond and fixed my problem straight away - thanks
Victoria, Wiltshire Music Connect
Adam explained what he was doing and what was happening. He proposed the solution in professional and friendly manner.
Anna, Oakensens
Excellent patience, investigation skills and ultimately resolution. Thank you for your help.
Ella Hutchings, Vedette Consulting
So detailed, so helpful, so fast and efficient. Can't fault these people - ever!
Sarah, Five Mile Films
