PROVIDING RISK FREE NO LONG TERM CONTRACTS TO CLIENTS IN WESTBURY

As an experienced IT company we’ve been providing customer focussed IT support in Westbury to businesses for over 22 years. We’re extremely proud to still be working with clients who signed up to our services back in 1999.

Our services are provided on unique 30-day contract terms, not only demonstrating our commitment to customer care but also our dedication to delivering a quality service. We even have a couple of our team living in Westbury so we consider ourselves proper locals!

Our clients tell us we’re genuinely different because:

All our services are offered on rolling 30 day terms rather than long contracts

We have industry-leading response and resolution times – with most issues being fixed in under 25 minutes!

We have a Customer Experience Manager dedicated to making sure you get maximum value from the relationship

We have over 22 years’ experience and 99.99% client retention

Our customer focused support means you always talk to a friendly human who talks back in plain English

At Systemagic, we’re proud to enjoy exceptional levels of client retention thanks to our consistent commitment policy. Our customers buy into our “Doing IT Differently” ethos as they tell us time and time again our clear culture and values are very different to most IT providers. Our amazing customers see our services as a partnership, working together to enhance their business and we’re thrilled to be working with such a broad spectrum of businesses ranging from 1-man outfits to colleges, NHS departments and thriving SMEs helping them get the best from their IT infrastructure.

Have you heard what our customers have to say about working with us? 

We would have no hesitation in thoroughly recommending Systemagic. All members of staff, be that the technicians we have had on site, or those back at the office are without question always helpful, cheerful and polite. Explanations about what is required or being undertaken are given in laymen’s terms. All in all it is a pleasure to conduct business with Systemagic!

Helen Saxty, Director

Geoffrey M. Saxty Estate Agent, Lettings & Property Management 

What our customers say

quote

Your prompt and efficient help was very reassuring in a busy day. Thankyou. Great service!'

Louisa Oldfield , Bath Festivals

quote

As always, Rhys was very knowledgeable and solved my issue speedily.

Natasha Castellano, Berwick Lodge

quote

Adam has gone above & beyond on this query & been very proactive about management of the situation going forward. - Thank you

Angela Chapman, Bath Cats and Dogs Home

quote

Friendly, prompt and efficient service as usual! Thank you

Jackey Bell, BWS Standfast

quote

Jamie went to great efforts to solve a particularly frustrating problem and sorted it! Thanks so much

Clare Hutton , Norland College

quote

Will was helpful, quick and efficient and sorted my problem out in no time. A pleasure to deal with, thank you

Jacqui Anslow, Sureset

quote

I find the team there are always helpful and knowledgeable. I am confident in their ability to solve the issues we come up against.

Ella Hutchings, Vedette Consulting

Vedette Consulting Logo
quote

I’ve really never felt more supported from any IT company. You’ve really raised the bar and I'll be absolutely sure to recommend you to anyone I work with who needs their infrastructure sorted right out! You’re all Superstars!

Catherine Chapman, True To Nature

true to nature
quote

Excellent service, my query was dealt with quickly and efficiently. I'm a fan of the explanatory approach used, telling me and as a result teaching me a little about the system while setting up my account.

Dominic Hall, Wavefront Systems