Our customers tell us we’re genuinely different to other IT companies.
Get in touch today to find out more.
Or call us today on 01225 426 800
We offer all almost all of our services on unique flexible 30-day rolling contract terms.
Shepton Mallet is a hive of industry and our clients in the town include the wonderful Kilver Court shopping village. Our award-winning team are trained in delivering excellent customer service ensuring they support users and not just their technology. We put our clients at the forefront of absolutely everything we do which is why we’re proud to still be working with customers who signed up to our services over 22 years ago!
Are you worried about outsourcing your IT Support in Shepton Mallet? Perhaps you’re hesitant to change providers? Priding ourselves on our people-focused approach our clients tell us we are genuinely different to other companies because..
We offer our services on unique risk-free rolling 30 day terms.
We have industry-leading response and resolution times (which we’re super proud of) with most user issues being fixed within 25 minutes!
We have an awesome Customer Experience Manager who is dedicated ensuring our customers get the most from their partnership with us.
We have over 22 years’ experience in the industry and 99.99% client retention.
Our people-focused approach means you will always speak to a friendly human who talks back in plain English, no confusing techie jargon here!
Our experienced and professional team are available to offer the best possible solution for your business requirements. If you’d like more information on how Systemagic can help transform your business and get the most out of your technology we’d love to hear from you.
Systemagic have been managing our IT systems for a number of years now. Throughout we have always found them immensely professional, accommodating and would regard them as industry experts. They provide us with sound information to protect our business, at the same time a down to earth friendly approach which makes working alongside them an absolute joy. Highly recommended company, we need more of these.
"Adam was excellent at helping diagnose the problem, he went through step-by-step to diagnose the problem and was very patient on the phone."
, On Field Research
"Charley has been a great support in sorting out everything we have needed to smoothly onboard Louisa. Feedback from Louisa has been great so fab experience and thank you."
, Carescribe
"Austen and Gabriel were extremely helpful! Always nice to be able to pick up the phone and get things resolved within minutes."
Gena, Bath Box Office
Always a pleasure to deal with the team at Systemagic, Alex was very efficient.
Emma, Anglo Welsh
Adam was excellent, as he always is. Really appreciate the thorough explanations of what was done, tried, etc.
Darren Coleman, On Group
Austen and Gabriel were extremely helpful! Always nice to be able to pick up the phone and get things resolved within minutes.
Gena, Bath Box Office
As always, the procedure and responses were timely, well written, friendly and helpful. So this is a rating for that, not just that you solved the problem - which you did. It felt like having a helpful colleague in the room to make sure requirements were understood. Thank you.
Chris Moore, Pound Arts Trust
Always a quick response, even to the most silly of questions. Thank you!
The Dental Implant Clinic,
Luke, Hazel and Imogen have been exceptionally helpful in setting up 6 new devices for us. They communicated throughout set up and Luke worked hard to get the devices ready for collection an hour before the agreed slot so I could beat the rush hour traffic! Thanks so much team!
Maudie, Nine Feet Tall
