PROUD TO DELIVER INDUSTRY LEADING RESPONSE & RESOLUTION TIMES

With over 350 customers across the South West Systemagic provide people-focused IT support in Shepton Mallet and surrounding areas to small and medium size businesses.

Shepton Mallet is a hive of industry and our clients in the town include the wonderful Kilver Court shopping village. Our award-winning team are trained in delivering excellent customer service ensuring they support users and not just their technology. We put our clients at the forefront of absolutely everything we do which is why we’re proud to still be working with customers who signed up to our services over 22 years ago!

Are you worried about outsourcing your IT Support in Shepton Mallet? Perhaps you’re hesitant to change providers? Priding ourselves on our people-focused approach our clients tell us we are genuinely different to other companies because..  

We offer our services on unique risk-free rolling 30 day terms.

We have industry-leading response and resolution times (which we’re super proud of) with most user issues being fixed within 25 minutes!

We have an awesome Customer Experience Manager who is dedicated ensuring our customers get the most from their partnership with us.

We have over 22 years’ experience in the industry and 99.99% client retention.

Our people-focused approach means you will always speak to a friendly human who talks back in plain English, no confusing techie jargon here!

Our experienced and professional team are available to offer the best possible solution for your business requirements. If you’d like more information on how Systemagic can help transform your business and get the most out of your technology we’d love to hear from you.

Systemagic have been managing our IT systems for a number of years now. Throughout we have always found them immensely professional, accommodating and would regard them as industry experts. They provide us with sound information to protect our business, at the same time a down to earth friendly approach which makes working alongside them an absolute joy. Highly recommended company, we need more of these.

William Long, Co-Founder & Managing Partner

 Madison Oakley

What our customers say

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Excellent service, my query was dealt with quickly and efficiently. I'm a fan of the explanatory approach used, telling me and as a result teaching me a little about the system while setting up my account.

Dominic Hall, Wavefront Systems

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Fantastic team and always polite, happy to help and professional. Resolved the issue in no time.

Samantha Modley, Wiltshire Portage

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Another incident solved with a collaborative and pragmatic approach - even better, I was able to leave you guys to do it without me! Perfect.

Ben Hawkins, CHC Global

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Super speedy and sorted straight away - great service, thank you!

Pippa Birch, Pipster Solutions

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Best IT service ever, thank you

Layne Lambert, Southside

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The team are always available to sort out little niggles alongside the technical stuff which is so important. Thanks.

Maggie Russell, Goatacre Manor Care Centre

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Absolutely outstanding knowledgeable solutions delivered by a lovely friendly fella!

Clare Power, Nicholas Wylde

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You have such a competent team of people who provide such a great service – thank you!

Catherine Johnstone, CHC Global

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Excellent as always. Your customer services, attitude and “can do approach” are outstanding- thank you again.

Adrian Fletcher, Belay

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