HELPING BUSINESSES STAY LEAN AND MAKE THE MOST FROM THEIR IT

Systemagic offer IT Support in Newport for small and medium size businesses.

At Systemagic we provide IT Support, Cloud and Connectivity solutions to organisations in Newport and the surrounding South West. All our services are offered on unique contract terms demonstrating our teams dedication to customer care and quality of service. Our clients, some of who have been with us for over twenty years tell us we’re genuinely different to other IT providers because..

We don’t tie our clients into long-term contracts which is why all our services are offered on fully flexible 30-day terms.

We are super proud of our industry-leading response and resolution times – with most issues being fixed in under 25 minutes!

Our Customer Experience Manager is on hand and dedicated to making customers get maximum value from the relationship.

We have over 22 years’ experience and 99.99% client retention!

We’re passionate about customer service which is why when you call our team you will always speak to a friendly human who doesn’t baffle you with tech talk. 

If your business is on the lookout for IT Support in Newport or the surrounding areas, our expert and enthusiastic team want to hear from you.

We have always found Systemagic immensely professional, accommodating and would regard them as industry experts. They provide us with sound information to protect our business, at the same time a down to earth friendly approach which makes working alongside them an absolute joy. Highly recommended company, we need more of these.

Willum Long, Co-Founder & Partner

Madison Oakley

What our customers say

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Adam was excellent, as he always is. Really appreciate the thorough explanations of what was done, tried, etc.

Darren Coleman, On Group

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Austen and Gabriel were extremely helpful! Always nice to be able to pick up the phone and get things resolved within minutes.

Gena, Bath Box Office

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As always, the procedure and responses were timely, well written, friendly and helpful. So this is a rating for that, not just that you solved the problem - which you did. It felt like having a helpful colleague in the room to make sure requirements were understood. Thank you.

Chris Moore, Pound Arts Trust

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Always a quick response, even to the most silly of questions. Thank you!

The Dental Implant Clinic,

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Luke, Hazel and Imogen have been exceptionally helpful in setting up 6 new devices for us. They communicated throughout set up and Luke worked hard to get the devices ready for collection an hour before the agreed slot so I could beat the rush hour traffic! Thanks so much team!

Maudie, Nine Feet Tall

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Great advice and service as always - special thanks to Joe Timmins and Karl Smillie for all their help, advice and patience!

Jackie Parker, BOA Occupational Health Serviceass

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Jamie rectified the issue very quickly and everything is working as it should :) Thank you

Sarah, Emberson

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Great service this morning from Austin fixing everything and got me sorted. As always, Systemagic are fantastic to deal with!

Nat, Cowin Global

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Charley really went above and beyond with the ticket to try to resolve the issue providing regular updates explaining what they were doing and how they were investigating the request.

Georgie, BNS