HELPING BUSINESSES STAY LEAN AND MAKE THE MOST FROM THEIR IT

Systemagic offer IT Support in Newport for small and medium size businesses.

At Systemagic we provide IT Support, Cloud and Connectivity solutions to organisations in Newport and the surrounding South West. All our services are offered on unique contract terms demonstrating our teams dedication to customer care and quality of service. Our clients, some of who have been with us for over twenty years tell us we’re genuinely different to other IT providers because..

We don’t tie our clients into long-term contracts which is why all our services are offered on fully flexible 30-day terms.

We are super proud of our industry-leading response and resolution times – with most issues being fixed in under 25 minutes!

Our Customer Experience Manager is on hand and dedicated to making customers get maximum value from the relationship.

We have over 22 years’ experience and 99.99% client retention!

We’re passionate about customer service which is why when you call our team you will always speak to a friendly human who doesn’t baffle you with tech talk. 

If your business is on the lookout for IT Support in Newport or the surrounding areas, our expert and enthusiastic team want to hear from you.

We have always found Systemagic immensely professional, accommodating and would regard them as industry experts. They provide us with sound information to protect our business, at the same time a down to earth friendly approach which makes working alongside them an absolute joy. Highly recommended company, we need more of these.

Willum Long, Co-Founder & Partner

Madison Oakley

What our customers say

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Spoke to Adam about two issues and he resolved both efficiently and was thorough in checking all sorted. I'm new, and it was only my second day so this was really helpful!

Lucia Sheppard, BOA Town Council

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Simple non technical explanation and example given - very helpful thank you :)

Rachel Hill, Southside

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Sam was very helpful and fixed the issue we were experiencing quickly, and provided thorough feedback about what had been done.

Darren Coleman, On Group

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Adam always displays patience together with a full explanation of resolution. Thank you also for providing top tips on folder management , so thoughtful.

Angela Chapman, Bath Cats & Dogs Home

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As always Adam was super thorough and went above and beyond providing lots of technical info about an issue that must have taken a fair bit of time to collate. I very much appreciated that he took the time to explain where the issue was occurring and how it was resolved. Adam is a massive credit to Systemagic!

Darren, On Group

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Thank you for your swift and helpful response.

Chloe Robine-Durnell, Southside Family Project

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As always Adam was super thorough and went above and beyond providing lots of technical info about an issue that must have taken a fair bit of time to collate. I very much appreciated that he took the time to explain where the issue was occurring and how it was resolved. Adam is a massive credit to Systemagic!

Darren Coleman, On Group

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Adam's attention to detail to ensure customer satisfaction is 100%

Angela Chapman, Bath Cats and Dogs Home

Bath Cats and Dogs Home Logo
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Your prompt and efficient help was very reassuring in a busy day. Thankyou. Great service!'

Louisa Oldfield , Bath Festivals

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