PROUD TO OFFER UNIQUE 30-DAY ROLLING CONTRACT TERMS

As an experienced IT company we pride ourselves on delivering the best IT Support in Midsomer Norton to small and medium size businesses.

Our award-winning team have been providing Cloud solutions, Connectivity services and IT support to businesses in Midsomer Norton and surrounding areas for over 22 years.

We work with a range of organisations who tell us we’re different to other providers. If you’re worried about taking your IT elsewhere then take a look at why we’re different:  

We would hate to tie our clients into long-term contracts which is why all of our services are offered on unique 30 day terms.

Our industry-leading response and resolution times speak from themselves.

We have an awesome Customer Experience Manager who is completely dedicated to ensuring our customers get maximum value from their partnership with us.

We have over 22 years’ experience in the game and 99.99% client retention

Our people-focused approach means users will always talk to a friendly technician who won’t baffle you with tech talk!

We selected Systemagic for a number of reasons,; our overall aim was to use local companies, we wanted a company who would offer sound practical advice and lead us through the project keeping the guest fully at the heart of our decision making. The approach from Systemagic was always practical, they use language, which we could understand and offered at all times straightforward solutions to our challenges. I particularly liked their speedy response, pro-active style, their co-operation when our timelines and deadlines changed, but most importantly their friendly approach and ease of doing business with. Where we needed extra support and sometimes out of normal hours help, they were always on hand.

Jonathan Walker – Managing Director

No.15 Great Pulteney

What our customers say

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Spoke to Adam about two issues and he resolved both efficiently and was thorough in checking all sorted. I'm new, and it was only my second day so this was really helpful!

Lucia Sheppard, BOA Town Council

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Simple non technical explanation and example given - very helpful thank you :)

Rachel Hill, Southside

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Sam was very helpful and fixed the issue we were experiencing quickly, and provided thorough feedback about what had been done.

Darren Coleman, On Group

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Adam always displays patience together with a full explanation of resolution. Thank you also for providing top tips on folder management , so thoughtful.

Angela Chapman, Bath Cats & Dogs Home

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As always Adam was super thorough and went above and beyond providing lots of technical info about an issue that must have taken a fair bit of time to collate. I very much appreciated that he took the time to explain where the issue was occurring and how it was resolved. Adam is a massive credit to Systemagic!

Darren, On Group

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Thank you for your swift and helpful response.

Chloe Robine-Durnell, Southside Family Project

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As always Adam was super thorough and went above and beyond providing lots of technical info about an issue that must have taken a fair bit of time to collate. I very much appreciated that he took the time to explain where the issue was occurring and how it was resolved. Adam is a massive credit to Systemagic!

Darren Coleman, On Group

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Adam's attention to detail to ensure customer satisfaction is 100%

Angela Chapman, Bath Cats and Dogs Home

Bath Cats and Dogs Home Logo
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Your prompt and efficient help was very reassuring in a busy day. Thankyou. Great service!'

Louisa Oldfield , Bath Festivals

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