PROUD TO OFFER UNIQUE 30-DAY ROLLING CONTRACT TERMS

As an experienced IT company we pride ourselves on delivering the best IT Support in Midsomer Norton to small and medium size businesses.

Our award-winning team have been providing Cloud solutions, Connectivity services and IT support to businesses in Midsomer Norton and surrounding areas for over 22 years.

We work with a range of organisations who tell us we’re different to other providers. If you’re worried about taking your IT elsewhere then take a look at why we’re different:  

We would hate to tie our clients into long-term contracts which is why all of our services are offered on unique 30 day terms.

Our industry-leading response and resolution times speak from themselves.

We have an awesome Customer Experience Manager who is completely dedicated to ensuring our customers get maximum value from their partnership with us.

We have over 22 years’ experience in the game and 99.99% client retention

Our people-focused approach means users will always talk to a friendly technician who won’t baffle you with tech talk!

We selected Systemagic for a number of reasons,; our overall aim was to use local companies, we wanted a company who would offer sound practical advice and lead us through the project keeping the guest fully at the heart of our decision making. The approach from Systemagic was always practical, they use language, which we could understand and offered at all times straightforward solutions to our challenges. I particularly liked their speedy response, pro-active style, their co-operation when our timelines and deadlines changed, but most importantly their friendly approach and ease of doing business with. Where we needed extra support and sometimes out of normal hours help, they were always on hand.

Jonathan Walker – Managing Director

No.15 Great Pulteney

What our customers say

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Adam was excellent, as he always is. Really appreciate the thorough explanations of what was done, tried, etc.

Darren Coleman, On Group

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Austen and Gabriel were extremely helpful! Always nice to be able to pick up the phone and get things resolved within minutes.

Gena, Bath Box Office

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As always, the procedure and responses were timely, well written, friendly and helpful. So this is a rating for that, not just that you solved the problem - which you did. It felt like having a helpful colleague in the room to make sure requirements were understood. Thank you.

Chris Moore, Pound Arts Trust

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Always a quick response, even to the most silly of questions. Thank you!

The Dental Implant Clinic,

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Luke, Hazel and Imogen have been exceptionally helpful in setting up 6 new devices for us. They communicated throughout set up and Luke worked hard to get the devices ready for collection an hour before the agreed slot so I could beat the rush hour traffic! Thanks so much team!

Maudie, Nine Feet Tall

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Great advice and service as always - special thanks to Joe Timmins and Karl Smillie for all their help, advice and patience!

Jackie Parker, BOA Occupational Health Serviceass

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Jamie rectified the issue very quickly and everything is working as it should :) Thank you

Sarah, Emberson

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Great service this morning from Austin fixing everything and got me sorted. As always, Systemagic are fantastic to deal with!

Nat, Cowin Global

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Charley really went above and beyond with the ticket to try to resolve the issue providing regular updates explaining what they were doing and how they were investigating the request.

Georgie, BNS