UNIQUE, FLEXIBLE & RISK-FREE 30-DAY ROLLING CONTRACTS TERMS

We’ve been providing IT support in Glastonbury and surrounding areas since 1999!

At Systemagic, our award-winning team take time to understand your individual business requirements. We then provide a bespoke approach in supporting your organisation, no matter the size or industry. We’re comitted to ensure our customers get the best possible solution and our professional and experienced Helpdesk team work hard in order to achieve industry leading response and resolution times whilst maintaining a great level of customer service.

Are you scared to change IT providers? Or worried about outsourcing your IT? Our clients tell us we’re genuinely different for a number of reasons: 

We don’t tie our clients into long term contracts, almost all of our services are provided on risk free 30-day rolling terms.

Our industry-leading response and resolution times mean most issues we get from our client base of over 400 customers are fixed in under 25 minutes!

We have a dedicated Customer Experience Manager who is committed to ensuring our clients receive maximum value from our partnership.

We have over 22 years’ experience and a 99.99% client retention.

Our people focused approach means you always talk to a friendly member of the team who don’t overwhelm you with tech talk!

 

“Systemagic have been absolutely brilliant from day one and have been critical in helping our business function smoothly. Their no-nonsense approach focused around the people not the technology really resonates with our ethos and the way our team operates. Their helpdesk team are friendly, efficient and communicate well and the senior team have delivered solutions and ideas for a range of issues that growing businesses like ours encounter, enabling us to scale and work from wherever we are with the minimum of fuss. We really enjoy working with them and appreciate the effort they have put in. They really are partners in our business, and we love working with them.”

John Readman, CEO & Founder

Modo25

What our customers say

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Spoke to Adam about two issues and he resolved both efficiently and was thorough in checking all sorted. I'm new, and it was only my second day so this was really helpful!

Lucia Sheppard, BOA Town Council

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Simple non technical explanation and example given - very helpful thank you :)

Rachel Hill, Southside

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Sam was very helpful and fixed the issue we were experiencing quickly, and provided thorough feedback about what had been done.

Darren Coleman, On Group

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Adam always displays patience together with a full explanation of resolution. Thank you also for providing top tips on folder management , so thoughtful.

Angela Chapman, Bath Cats & Dogs Home

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As always Adam was super thorough and went above and beyond providing lots of technical info about an issue that must have taken a fair bit of time to collate. I very much appreciated that he took the time to explain where the issue was occurring and how it was resolved. Adam is a massive credit to Systemagic!

Darren, On Group

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Thank you for your swift and helpful response.

Chloe Robine-Durnell, Southside Family Project

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As always Adam was super thorough and went above and beyond providing lots of technical info about an issue that must have taken a fair bit of time to collate. I very much appreciated that he took the time to explain where the issue was occurring and how it was resolved. Adam is a massive credit to Systemagic!

Darren Coleman, On Group

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Adam's attention to detail to ensure customer satisfaction is 100%

Angela Chapman, Bath Cats and Dogs Home

Bath Cats and Dogs Home Logo
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Your prompt and efficient help was very reassuring in a busy day. Thankyou. Great service!'

Louisa Oldfield , Bath Festivals

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