UNIQUE, FLEXIBLE & RISK-FREE 30-DAY ROLLING CONTRACTS TERMS

We’ve been providing IT support in Glastonbury and surrounding areas since 1999!

At Systemagic, our award-winning team take time to understand your individual business requirements. We then provide a bespoke approach in supporting your organisation, no matter the size or industry. We’re comitted to ensure our customers get the best possible solution and our professional and experienced Helpdesk team work hard in order to achieve industry leading response and resolution times whilst maintaining a great level of customer service.

Are you scared to change IT providers? Or worried about outsourcing your IT? Our clients tell us we’re genuinely different for a number of reasons: 

We don’t tie our clients into long term contracts, almost all of our services are provided on risk free 30-day rolling terms.

Our industry-leading response and resolution times mean most issues we get from our client base of over 400 customers are fixed in under 25 minutes!

We have a dedicated Customer Experience Manager who is committed to ensuring our clients receive maximum value from our partnership.

We have over 22 years’ experience and a 99.99% client retention.

Our people focused approach means you always talk to a friendly member of the team who don’t overwhelm you with tech talk!

 

“Systemagic have been absolutely brilliant from day one and have been critical in helping our business function smoothly. Their no-nonsense approach focused around the people not the technology really resonates with our ethos and the way our team operates. Their helpdesk team are friendly, efficient and communicate well and the senior team have delivered solutions and ideas for a range of issues that growing businesses like ours encounter, enabling us to scale and work from wherever we are with the minimum of fuss. We really enjoy working with them and appreciate the effort they have put in. They really are partners in our business, and we love working with them.”

John Readman, CEO & Founder

Modo25

What our customers say

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Excellent service, my query was dealt with quickly and efficiently. I'm a fan of the explanatory approach used, telling me and as a result teaching me a little about the system while setting up my account.

Dominic Hall, Wavefront Systems

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Fantastic team and always polite, happy to help and professional. Resolved the issue in no time.

Samantha Modley, Wiltshire Portage

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Another incident solved with a collaborative and pragmatic approach - even better, I was able to leave you guys to do it without me! Perfect.

Ben Hawkins, CHC Global

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Super speedy and sorted straight away - great service, thank you!

Pippa Birch, Pipster Solutions

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Best IT service ever, thank you

Layne Lambert, Southside

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The team are always available to sort out little niggles alongside the technical stuff which is so important. Thanks.

Maggie Russell, Goatacre Manor Care Centre

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Absolutely outstanding knowledgeable solutions delivered by a lovely friendly fella!

Clare Power, Nicholas Wylde

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You have such a competent team of people who provide such a great service – thank you!

Catherine Johnstone, CHC Global

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Excellent as always. Your customer services, attitude and “can do approach” are outstanding- thank you again.

Adrian Fletcher, Belay

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