UNIQUE, FLEXIBLE & RISK-FREE 30-DAY ROLLING CONTRACTS TERMS

Business IT Support in Glastonbury

At Systemagic, our award-winning team take time to understand your individual business requirements. We then provide a bespoke approach in supporting your organisation, no matter the size or industry. We’re comitted to ensure our customers get the best possible solution and our professional and experienced Helpdesk team work hard in order to achieve industry leading response and resolution times whilst maintaining a great level of customer service.

Are you scared to change IT providers? Or worried about outsourcing your IT? Our clients tell us we’re genuinely different for a number of reasons: 

We don’t tie our clients into long term contracts, almost all of our services are provided on risk free 30-day rolling terms.

Our industry-leading response and resolution times mean most issues we get from our client base of over 400 customers are fixed in under 25 minutes!

We have a dedicated Customer Experience Manager who is committed to ensuring our clients receive maximum value from our partnership.

We have over 22 years’ experience and a 99.99% client retention.

Our people focused approach means you always talk to a friendly member of the team who don’t overwhelm you with tech talk!

 

“Systemagic have been absolutely brilliant from day one and have been critical in helping our business function smoothly. Their no-nonsense approach focused around the people not the technology really resonates with our ethos and the way our team operates. Their helpdesk team are friendly, efficient and communicate well and the senior team have delivered solutions and ideas for a range of issues that growing businesses like ours encounter, enabling us to scale and work from wherever we are with the minimum of fuss. We really enjoy working with them and appreciate the effort they have put in. They really are partners in our business, and we love working with them.”

John Readman, CEO & Founder

Modo25

What our customers say

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It was just a small fix, but has made so much difference to my working day - Thank you Sam

Angela, Bath Cats & Dogs Home

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Actioned promptly and issue resoled in the same phone call

Rony, BNS

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Very quick to respond and fixed my problem straight away - thanks

Victoria, Wiltshire Music Connect

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Adam explained what he was doing and what was happening. He proposed the solution in professional and friendly manner.

Anna, Oakensens

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Excellent patience, investigation skills and ultimately resolution. Thank you for your help.

Ella Hutchings, Vedette Consulting

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So detailed, so helpful, so fast and efficient. Can't fault these people - ever!

Sarah, Five Mile Films

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Reported issue, issue fixed in a timely manner!

Mark, Smart Integrated Systems

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Super quick response time and very helpful! Issue sorted out within 20 minutes of reporting!

Ilna Taylor, Cowin Global

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Great help from Adam, fixed the issue and explained how I could look into this myself should it happen again!

Daisy Newsome, Andiamo!