We’ve been providing IT support in Glastonbury and surrounding areas since 1999!

At Systemagic, our award-winning team take time to understand your individual business requirements. We then provide a bespoke approach in supporting your organisation, no matter the size or industry. We’re comitted to ensure our customers get the best possible solution and our professional and experienced Helpdesk team work hard in order to achieve industry leading response and resolution times whilst maintaining a great level of customer service.

Are you scared to change IT providers? Or worried about outsourcing your IT? Our clients tell us we’re genuinely different for a number of reasons: 

We don’t tie our clients into long term contracts, almost all of our services are provided on risk free 30-day rolling terms.

Our industry-leading response and resolution times mean most issues we get from our client base of over 400 customers are fixed in under 25 minutes!

We have a dedicated Customer Experience Manager who is committed to ensuring our clients receive maximum value from our partnership.

We have over 22 years’ experience and a 99.99% client retention.

Our people focused approach means you always talk to a friendly member of the team who don’t overwhelm you with tech talk!


“Systemagic have been absolutely brilliant from day one and have been critical in helping our business function smoothly. Their no-nonsense approach focused around the people not the technology really resonates with our ethos and the way our team operates. Their helpdesk team are friendly, efficient and communicate well and the senior team have delivered solutions and ideas for a range of issues that growing businesses like ours encounter, enabling us to scale and work from wherever we are with the minimum of fuss. We really enjoy working with them and appreciate the effort they have put in. They really are partners in our business, and we love working with them.”

John Readman, CEO & Founder


What our customers say


Your prompt and efficient help was very reassuring in a busy day. Thankyou. Great service!'

Louisa Oldfield , Bath Festivals


As always, Rhys was very knowledgeable and solved my issue speedily.

Natasha Castellano, Berwick Lodge


Adam has gone above & beyond on this query & been very proactive about management of the situation going forward. - Thank you

Angela Chapman, Bath Cats and Dogs Home


Friendly, prompt and efficient service as usual! Thank you

Jackey Bell, BWS Standfast


Jamie went to great efforts to solve a particularly frustrating problem and sorted it! Thanks so much

Clare Hutton , Norland College


Will was helpful, quick and efficient and sorted my problem out in no time. A pleasure to deal with, thank you

Jacqui Anslow, Sureset


I find the team there are always helpful and knowledgeable. I am confident in their ability to solve the issues we come up against.

Ella Hutchings, Vedette Consulting

Vedette Consulting Logo

I’ve really never felt more supported from any IT company. You’ve really raised the bar and I'll be absolutely sure to recommend you to anyone I work with who needs their infrastructure sorted right out! You’re all Superstars!

Catherine Chapman, True To Nature

true to nature

Excellent service, my query was dealt with quickly and efficiently. I'm a fan of the explanatory approach used, telling me and as a result teaching me a little about the system while setting up my account.

Dominic Hall, Wavefront Systems

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