PROVIDING RISK FREE NO LONG TERM CONTRACTS TO CLIENTS IN BRISTOL

With over 350 customers across the South West we’ve been working with businesses providing customer focussed Cloud solutions, Internet services and IT support in Bristol since 1999.

We make it our mission to do things differently which is why our hardworking team are trained in delivering the best customer service.

Priding ourselves on our people-focused approach our customers tell us that we’re genuinely different to other IT providers because: 

All our services are offered on rolling 30 day terms rather than long contracts

We have industry-leading response and resolution times – with most issues being fixed in under 25 minutes!

We have a Customer Experience Manager dedicated to making sure you get maximum value from the relationship

We have over 22 years’ experience and 99.99% client retention

Our customer focused support means you always talk to a friendly human who talks back in plain English

Our customers buy in to our “Doing IT Differently” ethos telling us our clear culture and values are very different to other IT providers. Our long standing clients tell us they see our services as a partnership, working together to enhance their business. We truly believe our diverse client base of over 350 businesses, ranging from hotels, colleges, charities and thriving SMEs demonstrates our success in providing a valuable and essential IT support service to businesses not only in the South West but further afield. We’d love you to join the Systemagic journey! If you’d like to talk about It Support in Bristol then we want to hear from you!

We would have no hesitation in thoroughly recommending Systemagic. All members of staff,
be that the technicians we have had on site, or those back at the office are without question always helpful, cheerful and polite. Explanations about what is requiredor being undertaken are given in laymen’s terms. All in all it is a pleasure to conduct business with Systemagic!

 

What our customers say

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Your prompt and efficient help was very reassuring in a busy day. Thankyou. Great service!'

Louisa Oldfield , Bath Festivals

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As always, Rhys was very knowledgeable and solved my issue speedily.

Natasha Castellano, Berwick Lodge

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Adam has gone above & beyond on this query & been very proactive about management of the situation going forward. - Thank you

Angela Chapman, Bath Cats and Dogs Home

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Friendly, prompt and efficient service as usual! Thank you

Jackey Bell, BWS Standfast

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Jamie went to great efforts to solve a particularly frustrating problem and sorted it! Thanks so much

Clare Hutton , Norland College

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Will was helpful, quick and efficient and sorted my problem out in no time. A pleasure to deal with, thank you

Jacqui Anslow, Sureset

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I find the team there are always helpful and knowledgeable. I am confident in their ability to solve the issues we come up against.

Ella Hutchings, Vedette Consulting

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I’ve really never felt more supported from any IT company. You’ve really raised the bar and I'll be absolutely sure to recommend you to anyone I work with who needs their infrastructure sorted right out! You’re all Superstars!

Catherine Chapman, True To Nature

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Excellent service, my query was dealt with quickly and efficiently. I'm a fan of the explanatory approach used, telling me and as a result teaching me a little about the system while setting up my account.

Dominic Hall, Wavefront Systems