HELPING BUSINESSES STAY LEAN AND MAKE THE MOST FROM THEIR IT

Systemagic offer IT Support in Newport for small and medium size businesses.

At Systemagic we provide IT Support, Cloud and Connectivity solutions to organisations in Newport and the surrounding South West. All our services are offered on unique contract terms demonstrating our teams dedication to customer care and quality of service. Our clients, some of who have been with us for over twenty years tell us we’re genuinely different to other IT providers because..

We don’t tie our clients into long-term contracts which is why all our services are offered on fully flexible 30-day terms.

We are super proud of our industry-leading response and resolution times – with most issues being fixed in under 25 minutes!

Our Customer Experience Manager is on hand and dedicated to making customers get maximum value from the relationship.

We have over 22 years’ experience and 99.99% client retention!

We’re passionate about customer service which is why when you call our team you will always speak to a friendly human who doesn’t baffle you with tech talk. 

If your business is on the lookout for IT Support in Newport or the surrounding areas, our expert and enthusiastic team want to hear from you.

We have always found Systemagic immensely professional, accommodating and would regard them as industry experts. They provide us with sound information to protect our business, at the same time a down to earth friendly approach which makes working alongside them an absolute joy. Highly recommended company, we need more of these.

Willum Long, Co-Founder & Partner

Madison Oakley

What our customers say

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“Charley replied promptly and without patronising me at all, alerted me to the fact that I didn't have a problem at all and the system had been switched off in error.
A quick flick of a switch and I was back in action.“

User, Heywood House

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“SUPERB service. Fast, efficient and ALWAYS stick at it until my problems are solved. Couldn't be MORE satisfied as a customer. Alex has been terrific on every occasion I've encountered him. Faultless.”

User, Five Mile Films

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“Sam was really helpful, patient and knowledgeable. I am very grateful for his assistance.”

User, South West Business Finance

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“We truly appreciate the fast response — the detailed explanations and screenshots were especially helpful!”

User, Geidans

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“Austen was extremely helpful and keen to understand and resolve the issue quickly, and now we are all set :)”

Steph, Climate Arc

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“Thanks to Jamie, I managed to get my new laptop all sorted and Rhys then later sorted out my multiple screens. Thanks to both for making the process so easy and stress free!”

Jo, Pipster Solutions

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"Adam is always so helpful and speedy with any issues I have, thank you so much!"

Katie, Eppiq

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"Luke was really helpful and worked quickly and within my deadlines using his knowledge of our company set up."

Hannah, Frameless

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"Adam was excellent at helping diagnose the problem, he went through step-by-step to diagnose the problem and was very patient on the phone."

, On Field Research