IT Services for Small Businesses

Since 1999, we have enabled small businesses to get more from their technology through our managed IT services. With rolling monthly contracts, simple, scalable pricing and a no-jargon approach, over 350 small businesses trust our IT support services.

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IT Support Services for Small Businesses

As a managed IT service provider, we can help your small business with everything IT related, including:

  • Helpdesk Support
  • Cloud Services
  • Cybersecurity
  • Backups & Disaster Recovery
  • Connectivity & VoIP

Helpdesk Support for SMEs

Unexpected IT problems cause annoyance, disruption and sometimes serious business downtime. But we’re here to help! Whether your laptop won’t boot, your printer won’t print, your WiFi won’t connect or there’s a bigger problem at hand, our IT technicians are on standby.

Cloud Services for Small Businesses

An increasing number of small businesses are moving to cloud-based systems to improve efficiency and save costs. Our team of cloud experts have performed hundreds of successful migrations from on-prem servers to ‘the cloud’ and can help you too.

How We’re Different

Moving to the cloud requires careful planning and consideration. As well as nailing the technical aspect of migration, we also work hard to ensure a successful ‘human migration’. This means training and familiarising your users with the new system(s) before day 1 so they get a running start.

Cybersecurity for Small Businesses

More than 33 billion records are expected to be stolen by cybercriminals in 2023; making cybersecurity more critical than ever. Our cybersecurity solutions for small businesses cover everything from antivirus protection, web/content filtering, spam mail prevention and cybersecurity awareness training.

BCDR

Our agile BCDR solution minimises the effect of disruption from uncontrollable events, such as natural disasters, cyber-attacks and server meltdowns. BCDR enables your business to bounce back from disaster and could be a lifeline for your small business.

Connectivity & VoIP

Good connectivity is vital in today’s world. We provide fast and reliable connectivity and VoIP services to small businesses

 

4 Benefits of Small Business IT Support

Protected from
Cyber Attacks

You Don't Need
An Internal IT Team

Minimised Business
Downtime

You Can Focus
On Running Your Business

Why Choose Us To Support Your Small Business?

As your trusted IT partner, we view ourselves as an extension of your team, becoming your IT department. Our friendly IT technicians are customer-service trained and consistently achieve a high customer satisfaction rate of +99%. We appreciate that you might not be an IT expert, that’s why we avoid using complicated jargon and communicate in plain English. 

Not only are we friendly, but we’re also experienced. Established in 1999, we’ve been around through major shifts in technology and have picked up numerous accreditations along the way, including Microsoft Gold Partner status, Apple Certified technician status and ESET Gold Partner status.  

Finally, our rolling monthly contracts mean that you’re not stuck with us (although we hope you stick around). This also demonstrates our commitment to providing exceptional customer service.

FAQs About Small Business IT Support

Our small business IT services are suitable for SMEs with between 5 and 19 employees. We can and do support organisations with more employees (our biggest customer has over 460 users!).

Our small business technical support contracts are based on rolling monthly terms. We believe customers should want to work with us and not be forced to.

Yes! We’re also Cyber Essentials Plus certified and an ESET Gold Partner. We can also help your small business work towards Cyber Essentials certification.

The cost of techncial support for small businesses vary from business to business due to the number of users, licenses and add-ons such as cybersecurity. No one likes unexpected fees or costs, that’s why we are 100% transparent when we quote. Every customer pays the same per-user price (we also offer non-profit pricing for registered charities) which keeps our pricing simple and fair. The only additional cost you’d incur is for unavoidable onsite visits, and project work when buying hardware or software. For a personalised quote, please get in touchwith our friendly team.

We're proud to be a Microsoft Gold Partner, Apple Certified Technician and ESET Gold Partner. You can view our awards and accreditations page for more details.

Does your small business need IT support?

Talk to us today about your small business IT needs and learn how we can help!

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