There is a widespread misconception that data created and stored in Microsoft 365 does not need to be backed up.
Even Microsoft now recommend that all users have a third-party backup in place for their Microsoft 365 data, in their Service Level Agreement and Terms and Conditions.
An astonishing 1 in 3 companies report losing data stored in cloud-based applications. That means the permanent deletion of potentially hundreds of work hours.
- What if a user accidentally deletes or overwrites a file, email or contact?
- When employees leave the company, can you prevent their emails and files from leaving with them?
- How can you protect your organization from ransomware attacks? Ransomware now targets SharePoint, OneDrive and email as well as locally stored data!
When data is deleted or corrupted, companies face three major problems: Lost data, lost time and lost revenue.
The truth is that even data in cloud-based applications like Microsoft 365 is vulnerable to:
- Malware damage or ransomware attacks
- Accidental end-user deletion
- Malicious end-user activity
- Operational errors such as accidental data overwrites
- Lost data due to cancelled account subscriptions
With more and more companies depending on Microsoft 365, these risks are impossible to ignore. That means that best practices like data backup are just as important in the cloud as in traditional IT systems.
Why Microsoft 365’s built-in backup is insufficient
While Microsoft 365 does include basic restore capabilities for lost data, two major issues arise when using their tools: lost data and lost time.
- Data loss due to inactive licenses: As you would expect, an active Microsoft 365 license is required to access data. Unfortunately, inactive or deprovisioned user data is permanently deleted, and there is no rollback option once an account has been removed.
- Data loss due to permanent deletion: When data is deleted, it’s kept for 93 days. After that time it is automatically and permanently deleted, and there is no rollback option.
- Data loss when restoring files: When restoring files from the basic backup, the restore is targeted at the same location. This means a restore overwrites whatever data currently exists whether it’s a newer file with more recent data or not, and there is no rollback option.
- Time lost in restoring files: contacting Microsoft Support for assistance with any data loss issue can be time consuming, and still may not result in restored files. It can take days to get a full response with action.
What does Systemagic’s Microsoft 365 backup give you?
- Microsoft Exchange, OneDrive, SharePoint, Teams, Calendars and Contacts are automatically backed up 3 times every day
- Old accounts are archived, saving you money on licenses without losing any data
- Data is backed up indefinitely, so you can go back as far as you want to recover data.
- The service is administered and supported by Systemagic’s team, meaning recovering data is fast and pain free. No need to wait for Microsoft – on average we have data back within 11 minutes!
The backups are stored in a secure data centre, and data is encrypted both in transit and in storage. The solution supports HIPAA compliance and is SOC 2 Type II audited, so you can be assured that your data is safe, secure and even helps you to become compliant with industry standards.
Get in touch with our friendly team to find out how your data can be kept safe!
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Systemagic are always quick to respond and solve problems efficiently and professionally. It’s great to work with a company that think on their feet and are proactive rather than reactive. I wouldn’t hesitate to recommend the team.
Anita Jaynes - Managing Director
The Business Exchange