PROVIDING RISK FREE NO LONG TERM CONTRACTS TO CLIENTS IN YATE

We are proud that our award-winning team has been providing IT Support in Yate and across the South West for over 22 years.

At Systemagic we provide people-focused Cloud services, connectivity solutions and business IT Support in Yate and surrounding areas. Our team of experienced and enthusiastic technicians are always on hand to provide the best possible solution for you and your business requirements whether it’s remotely or on site.

Our clients tell us we’re genuinely different because:

All our services are offered on rolling 30 day terms rather than long contracts

We have industry-leading response and resolution times – with most issues being fixed in under 25 minutes!

We have a Customer Experience Manager dedicated to making sure you get maximum value from the relationship

We have over 22 years’ experience and 99.99% client retention

Our customer focused support means you always talk to a friendly human who talks back in plain English

We’re proud to enjoy exceptional levels of client retention thanks to our consistent commitment policy. Our customers buy in to our “Doing IT Differently” ethos as they tell us our clear culture and values are very different to other IT providers. Our amazing customers tell us they see our services as a partnership, working together to enhance their business.

Have you heard what our clients have said about working with us? Check out some testimonials below: 

Great service and very helpful. Systemagic are always available to assist us when we have a query (or rescue us when we have a problem!) Would highly recommend.

Ethan Edwards – Operations Manager

William Price

I wanted to say a massive thank you for making our whole computer system so much better. We are delighted. Your staff are always helpful and on the end of a phone. The communication has been fabulous. I am just sorry we didn’t move before!

Sarah Arikan – Owner

Berwick Lodge

What our customers say

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Luke, Hazel and Imogen have been exceptionally helpful in setting up 6 new devices for us. They communicated throughout set up and Luke worked hard to get the devices ready for collection an hour before the agreed slot so I could beat the rush hour traffic! Thanks so much team!

Maudie, Nine Feet Tall

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Great advice and service as always - special thanks to Joe Timmins and Karl Smillie for all their help, advice and patience!

Jackie Parker, BOA Occupational Health Serviceass

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Jamie rectified the issue very quickly and everything is working as it should :) Thank you

Sarah, Emberson

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Great service this morning from Austin fixing everything and got me sorted. As always, Systemagic are fantastic to deal with!

Nat, Cowin Global

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Charley really went above and beyond with the ticket to try to resolve the issue providing regular updates explaining what they were doing and how they were investigating the request.

Georgie, BNS

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Austen was polite, very helpful and got the problem sorted. Great job Systemagic!

Ian, HJ Knee

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Luke was great - instantly sorted my issue and gave clear instructions for how to do this myself in the future. Thank you very much.

Kate, Oakensen

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Really appreciate your help getting this sorted Adam. All our team appreciate that you explain things to us in simple terms so we can understand what you're doing and don't try and bamboozle us! Also appreciate your quick response. Thank you!

Miranda, Andiamo

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Alex gave me a useful explanation and demonstration of how to sync SharePoint locations to the file explorer so I can easily attached files to emails.

Lisa, Norland College

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