We are a customer focused IT support company with a team of friendly and experienced support technicians. Our team are proud to provide our services on unique 30-day contract terms demonstrating our commitment to customer care.
All our services are offered on rolling 30 day terms rather than long contracts
We have industry-leading response and resolution times – with most issues being fixed in under 25 minutes!
We have a Customer Experience Manager dedicated to making sure you get maximum value from the relationship
We have over 22 years’ experience and 99.99% client retention
Our customer focused support means you always talk to a friendly human who talks back in plain English
We decided to make the decision to move our IT and Telecoms provider to Systemagic a we were in the position of having multiple suppliers and wanted to create a one stop solution for the staff.
James and his team dealt with the transition well as we had a few obstacles along the way which were out of control, but we overcame them and they went above and beyond to ensure we had minimised disruption to the business.
Will was invaluable, took care of everything with no fuss and got everything up and running as needed really quickly. Will stayed longer than we thought would be needed and was happy to muck in to help moving desk etc which went down really well with all the staff. Overall we are really impressed and it’s left a really good impression on everyone here!
It was just a small fix, but has made so much difference to my working day - Thank you Sam
Angela, Bath Cats & Dogs Home
Actioned promptly and issue resoled in the same phone call
Rony, BNS
Very quick to respond and fixed my problem straight away - thanks
Victoria, Wiltshire Music Connect
Adam explained what he was doing and what was happening. He proposed the solution in professional and friendly manner.
Anna, Oakensens
Excellent patience, investigation skills and ultimately resolution. Thank you for your help.
Ella Hutchings, Vedette Consulting
So detailed, so helpful, so fast and efficient. Can't fault these people - ever!
Sarah, Five Mile Films
Reported issue, issue fixed in a timely manner!
Mark, Smart Integrated Systems
Super quick response time and very helpful! Issue sorted out within 20 minutes of reporting!
Ilna Taylor, Cowin Global
Great help from Adam, fixed the issue and explained how I could look into this myself should it happen again!
Daisy Newsome, Andiamo!
