IT SUPPORT IN WINCANTON WITH UNIQUE ROLLING CONTRACT TERMS

We’ve been providing a valuable and essential IT support in Wincanton to small and medium size businesses for over 22 years.

We are a customer focused IT support company with a team of friendly and experienced support technicians. Our team are proud to provide our services on unique 30-day contract terms demonstrating our commitment to customer care.

Our clients tell us we’re genuinely different because:

All our services are offered on rolling 30 day terms rather than long contracts

We have industry-leading response and resolution times – with most issues being fixed in under 25 minutes!

We have a Customer Experience Manager dedicated to making sure you get maximum value from the relationship

We have over 22 years’ experience and 99.99% client retention

Our customer focused support means you always talk to a friendly human who talks back in plain English

Have you taken a look at what our clients have to say? 

We decided to make the decision to move our IT and Telecoms provider to Systemagic a we were in the position of having multiple suppliers and wanted to create a one stop solution for the staff.

James and his team dealt with the transition well as we had a few obstacles along the way which were out of control, but we overcame them and they went above and beyond to ensure we had minimised disruption to the business.

Dan Barfoot

CMD Recruitment

Will was invaluable, took care of everything with no fuss and got everything up and running as needed really quickly. Will stayed longer than we thought would be needed and was happy to muck in to help moving desk etc which went down really well with all the staff. Overall we are really impressed and it’s left a really good impression on everyone here!

Stuart Webster

Saxon Care

What our customers say

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Charley really went above and beyond with the ticket to try to resolve the issue providing regular updates explaining what they were doing and how they were investigating the request.

Georgie, BNS

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Austen was polite, very helpful and got the problem sorted. Great job Systemagic!

Ian, HJ Knee

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Luke was great - instantly sorted my issue and gave clear instructions for how to do this myself in the future. Thank you very much.

Kate, Oakensen

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Really appreciate your help getting this sorted Adam. All our team appreciate that you explain things to us in simple terms so we can understand what you're doing and don't try and bamboozle us! Also appreciate your quick response. Thank you!

Miranda, Andiamo

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Alex gave me a useful explanation and demonstration of how to sync SharePoint locations to the file explorer so I can easily attached files to emails.

Lisa, Norland College

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Jamie was very helpful and quick to solve our IT issue. It's very useful to be able to deal with the same person from start to finish.

Lorna, Eyedot (Europe) Ltd

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Adam always displays patience together with a full explanation of resolution. Thank you also for providing top tips on folder management , so thoughtful.

Angela, Bath Cats and Dogs Home

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Charley was absolutely amazing with super quick help resetting my password and making sure I could access my accounts again. Thank you for being friendly and professional.

Modo25,

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My phone call was answered quickly. Sam accessed my laptop and sorted out the authentication issue for me - all within the hour! Thank you.

Maria, Emberson Group