PROVIDING RISK FREE NO LONG TERM CONTRACTS TO CLIENTS IN WILTSHIRE

As an experienced IT company we pride ourselves on our people-focused approach with flexible and risk free 30 day terms.

Our hardworking and experienced team have been providing cloud solutions, connectivity services and IT support in Wiltshire to businesses for the past 22 years. Almost all our team lives in Wiltshire and our offices are in beautiful Bradford on Avon.   We have clients the width and breadth of Wiltshire, from Swindon down to Salisbury and everywhere in between.  With such a vibrant business community we’re very proud to fly the flag for Wiltshire and look after hundreds of businesses in the county including hotels, manufacturing businesses, recruiters, town councils, schools, estate agents and all sorts of other enterprises.

Our clients tell us we’re genuinely different because:

All our services are offered on rolling 30 day terms rather than long contracts

We have industry-leading response and resolution times – with most issues being fixed in under 25 minutes!

We have a Customer Experience Manager dedicated to making sure you get maximum value from the relationship

We have over 22 years’ experience and 99.99% client retention

Our customer focused support means you always talk to a friendly human who talks back in plain English

Another great service from Systemagic! Thank you Becky and James for really understanding our business and ensuring that this is reflected in our website presence, and to the rest of the team thank you for always looking out for us and keeping us safe and secure. 100% confidence in you James and all of your team, no hesitation in recommending Systemagic. You always go the extra mile and it pays dividends time and time again, thank you!

Jackie Parker

Workplace Wellness

We enjoy exceptional levels of client retention thanks to our consistent commitment policy. Our customers buy in to our “Doing IT Differently” ethos as our clear culture and values are very different to other IT providers. Our amazing customers tell us they see our services as a partnership, working together to enhance their business. Do you need IT Support in Wiltshire? We’d love to hear from you today.

IT Support FAQs

If your business relies heavily on IT and technology, it's important that your systems are properly managed and maintained to avoid business downtime and a loss in productivity.

We’re based in the picturesque town of Bradford on Avon, however, our customers are based all across the UK.

Our IT support contracts are based on rolling monthly terms. We believe customers should want to work with us and not be forced to.

Yes! We’re also Cyber Essentials Plus certified and an ESET Gold Partner

IT support costs vary from business to business due to the number of users, licenses and add-ons such as cybersecurity. No one likes unexpected fees or costs, that’s why we are 100% transparent when we quote. Every customer pays the same per-user price (we also offer non-profit pricing for registered charities) which keeps our pricing simple and fair. The only additional cost you’d incur is for unavoidable onsite visits, and project work when buying hardware or software. For a personalised quote, please get in touch with our friendly team.

Understandably, some bigger IT issues require physical attention. If you need us on-site, that’s no problem! We have a team of Field Engineers who are always happy to visit you.

What our customers say

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Spoke to Adam about two issues and he resolved both efficiently and was thorough in checking all sorted. I'm new, and it was only my second day so this was really helpful!

Lucia Sheppard, BOA Town Council

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Simple non technical explanation and example given - very helpful thank you :)

Rachel Hill, Southside

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Sam was very helpful and fixed the issue we were experiencing quickly, and provided thorough feedback about what had been done.

Darren Coleman, On Group

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Adam always displays patience together with a full explanation of resolution. Thank you also for providing top tips on folder management , so thoughtful.

Angela Chapman, Bath Cats & Dogs Home

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As always Adam was super thorough and went above and beyond providing lots of technical info about an issue that must have taken a fair bit of time to collate. I very much appreciated that he took the time to explain where the issue was occurring and how it was resolved. Adam is a massive credit to Systemagic!

Darren, On Group

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Thank you for your swift and helpful response.

Chloe Robine-Durnell, Southside Family Project

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As always Adam was super thorough and went above and beyond providing lots of technical info about an issue that must have taken a fair bit of time to collate. I very much appreciated that he took the time to explain where the issue was occurring and how it was resolved. Adam is a massive credit to Systemagic!

Darren Coleman, On Group

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Adam's attention to detail to ensure customer satisfaction is 100%

Angela Chapman, Bath Cats and Dogs Home

Bath Cats and Dogs Home Logo
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Your prompt and efficient help was very reassuring in a busy day. Thankyou. Great service!'

Louisa Oldfield , Bath Festivals

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