PROVIDING RISK FREE NO LONG TERM CONTRACTS TO CLIENTS IN WILTSHIRE

As an experienced IT company we pride ourselves on our people-focused approach with flexible and risk free 30 day terms.

Our hardworking and experienced team have been providing cloud solutions, connectivity services and IT support in Wiltshire to businesses for the past 22 years. Almost all our team lives in Wiltshire and our offices are in beautiful Bradford on Avon.   We have clients the width and breadth of Wiltshire, from Swindon down to Salisbury and everywhere in between.  With such a vibrant business community we’re very proud to fly the flag for Wiltshire and look after hundreds of businesses in the county including hotels, manufacturing businesses, recruiters, town councils, schools, estate agents and all sorts of other enterprises.

Our clients tell us we’re genuinely different because:

All our services are offered on rolling 30 day terms rather than long contracts

We have industry-leading response and resolution times – with most issues being fixed in under 25 minutes!

We have a Customer Experience Manager dedicated to making sure you get maximum value from the relationship

We have over 22 years’ experience and 99.99% client retention

Our customer focused support means you always talk to a friendly human who talks back in plain English

Another great service from Systemagic! Thank you Becky and James for really understanding our business and ensuring that this is reflected in our website presence, and to the rest of the team thank you for always looking out for us and keeping us safe and secure. 100% confidence in you James and all of your team, no hesitation in recommending Systemagic. You always go the extra mile and it pays dividends time and time again, thank you!

Jackie Parker

Workplace Wellness

We enjoy exceptional levels of client retention thanks to our consistent commitment policy. Our customers buy in to our “Doing IT Differently” ethos as our clear culture and values are very different to other IT providers. Our amazing customers tell us they see our services as a partnership, working together to enhance their business. Do you need IT Support in Wiltshire? We’d love to hear from you today.

IT Support FAQs

If your business relies heavily on IT and technology, it's important that your systems are properly managed and maintained to avoid business downtime and a loss in productivity.

We’re based in the picturesque town of Bradford on Avon, however, our customers are based all across the UK.

Our IT support contracts are based on rolling monthly terms. We believe customers should want to work with us and not be forced to.

Yes! We’re also Cyber Essentials Plus certified and an ESET Gold Partner

IT support costs vary from business to business due to the number of users, licenses and add-ons such as cybersecurity. No one likes unexpected fees or costs, that’s why we are 100% transparent when we quote. Every customer pays the same per-user price (we also offer non-profit pricing for registered charities) which keeps our pricing simple and fair. The only additional cost you’d incur is for unavoidable onsite visits, and project work when buying hardware or software. For a personalised quote, please get in touch with our friendly team.

Understandably, some bigger IT issues require physical attention. If you need us on-site, that’s no problem! We have a team of Field Engineers who are always happy to visit you.

What our customers say

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Your prompt and efficient help was very reassuring in a busy day. Thankyou. Great service!'

Louisa Oldfield , Bath Festivals

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As always, Rhys was very knowledgeable and solved my issue speedily.

Natasha Castellano, Berwick Lodge

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Adam has gone above & beyond on this query & been very proactive about management of the situation going forward. - Thank you

Angela Chapman, Bath Cats and Dogs Home

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Friendly, prompt and efficient service as usual! Thank you

Jackey Bell, BWS Standfast

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Jamie went to great efforts to solve a particularly frustrating problem and sorted it! Thanks so much

Clare Hutton , Norland College

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Will was helpful, quick and efficient and sorted my problem out in no time. A pleasure to deal with, thank you

Jacqui Anslow, Sureset

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I find the team there are always helpful and knowledgeable. I am confident in their ability to solve the issues we come up against.

Ella Hutchings, Vedette Consulting

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I’ve really never felt more supported from any IT company. You’ve really raised the bar and I'll be absolutely sure to recommend you to anyone I work with who needs their infrastructure sorted right out! You’re all Superstars!

Catherine Chapman, True To Nature

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Excellent service, my query was dealt with quickly and efficiently. I'm a fan of the explanatory approach used, telling me and as a result teaching me a little about the system while setting up my account.

Dominic Hall, Wavefront Systems

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