PROVIDING RISK FREE NO LONG TERM CONTRACTS TO CLIENTS IN WILTSHIRE

As an experienced IT company we pride ourselves on our people-focused approach with flexible and risk free 30 day terms.

Our hardworking and experienced team have been providing cloud solutions, connectivity services and IT support in Wiltshire to businesses for the past 22 years. Almost all our team lives in Wiltshire and our offices are in beautiful Bradford on Avon.   We have clients the width and breadth of Wiltshire, from Swindon down to Salisbury and everywhere in between.  With such a vibrant business community we’re very proud to fly the flag for Wiltshire and look after hundreds of businesses in the county including hotels, manufacturing businesses, recruiters, town councils, schools, estate agents and all sorts of other enterprises.

Our clients tell us we’re genuinely different because:

All our services are offered on rolling 30 day terms rather than long contracts

We have industry-leading response and resolution times – with most issues being fixed in under 25 minutes!

We have a Customer Experience Manager dedicated to making sure you get maximum value from the relationship

We have over 22 years’ experience and 99.99% client retention

Our customer focused support means you always talk to a friendly human who talks back in plain English

Another great service from Systemagic! Thank you Becky and James for really understanding our business and ensuring that this is reflected in our website presence, and to the rest of the team thank you for always looking out for us and keeping us safe and secure. 100% confidence in you James and all of your team, no hesitation in recommending Systemagic. You always go the extra mile and it pays dividends time and time again, thank you!

Jackie Parker

Workplace Wellness

We enjoy exceptional levels of client retention thanks to our consistent commitment policy. Our customers buy in to our “Doing IT Differently” ethos as our clear culture and values are very different to other IT providers. Our amazing customers tell us they see our services as a partnership, working together to enhance their business. Do you need IT Support in Wiltshire? We’d love to hear from you today.

IT Support FAQs

If your business relies heavily on IT and technology, it's important that your systems are properly managed and maintained to avoid business downtime and a loss in productivity.

We’re based in the picturesque town of Bradford on Avon, however, our customers are based all across the UK.

Our IT support contracts are based on rolling monthly terms. We believe customers should want to work with us and not be forced to.

Yes! We’re also Cyber Essentials Plus certified and an ESET Gold Partner

IT support costs vary from business to business due to the number of users, licenses and add-ons such as cybersecurity. No one likes unexpected fees or costs, that’s why we are 100% transparent when we quote. Every customer pays the same per-user price (we also offer non-profit pricing for registered charities) which keeps our pricing simple and fair. The only additional cost you’d incur is for unavoidable onsite visits, and project work when buying hardware or software. For a personalised quote, please get in touch with our friendly team.

Understandably, some bigger IT issues require physical attention. If you need us on-site, that’s no problem! We have a team of Field Engineers who are always happy to visit you.

What our customers say

quote

Adam was excellent, as he always is. Really appreciate the thorough explanations of what was done, tried, etc.

Darren Coleman, On Group

quote

Austen and Gabriel were extremely helpful! Always nice to be able to pick up the phone and get things resolved within minutes.

Gena, Bath Box Office

quote

As always, the procedure and responses were timely, well written, friendly and helpful. So this is a rating for that, not just that you solved the problem - which you did. It felt like having a helpful colleague in the room to make sure requirements were understood. Thank you.

Chris Moore, Pound Arts Trust

quote

Always a quick response, even to the most silly of questions. Thank you!

The Dental Implant Clinic,

quote

Luke, Hazel and Imogen have been exceptionally helpful in setting up 6 new devices for us. They communicated throughout set up and Luke worked hard to get the devices ready for collection an hour before the agreed slot so I could beat the rush hour traffic! Thanks so much team!

Maudie, Nine Feet Tall

quote

Great advice and service as always - special thanks to Joe Timmins and Karl Smillie for all their help, advice and patience!

Jackie Parker, BOA Occupational Health Serviceass

quote

Jamie rectified the issue very quickly and everything is working as it should :) Thank you

Sarah, Emberson

quote

Great service this morning from Austin fixing everything and got me sorted. As always, Systemagic are fantastic to deal with!

Nat, Cowin Global

quote

Charley really went above and beyond with the ticket to try to resolve the issue providing regular updates explaining what they were doing and how they were investigating the request.

Georgie, BNS