PROVIDING RISK FREE NO LONG TERM CONTRACTS TO CLIENTS IN TROWBRIDGE

As an experienced IT company we’ve been providing customer focused IT support in Trowbridge, cloud solutions and internet services to businesses since 1999. We’re proud to still be working with clients who signed up to our services over 22 years ago.

We’re very proud to support a huge variety of businesses in Trowbridge, including recruitment agencies, cleaning companies, retail, charities, healthcare organisations, estate agents and more.   Our offices are just 10 minutes away in Bradford on Avon.   Our services are provided on unique 30-day contract terms, not only demonstrating our commitment to customer care but also our dedication to delivering a quality service.

Our clients tell us we’re genuinely different because:

All our services are offered on rolling 30 day terms rather than long contracts

We have industry-leading response and resolution times – with most issues being fixed in under 25 minutes!

We have a Customer Experience Manager dedicated to making sure you get maximum value from the relationship

We have over 22 years’ experience and 99.99% client retention

Our customer focused support means you always talk to a friendly human who talks back in plain English

At Systemagic, we’re proud to enjoy exceptional levels of client retention thanks to our consistent commitment policy. Our customers buy into our “Doing IT Differently” ethos as they tell us time and time again our clear culture and values are very different to most IT providers. Our amazing customers see our services as a partnership, working together to enhance their business and we’re thrilled to be working with such a broad spectrum of businesses ranging from sole traders to colleges, NHS departments and thriving SMEs helping them get the best from their IT infrastructure. Talk to us about your business IT Support in Trowbridge today.

Don’t just take our word for it. Have you heard what our customers have to say about working with us? 

Systemagic make every effort to understand our systems and respond to our needs with a sense of urgency. What’s more, they’re great to work with.

Gemma Bolton – Appoint Recruitment 

We​ ​have​ ​worked​ ​with​ ​Systemagic​ ​for​ ​the​ ​past​ ​10​ ​years​ ​and​ ​have​ ​found​ ​their​ ​invaluable​ ​help​ ​an​ ​absolute necessity.​

Mark Thompson, Branch Manager – Cobb Farr

 

What our customers say

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Excellent service, my query was dealt with quickly and efficiently. I'm a fan of the explanatory approach used, telling me and as a result teaching me a little about the system while setting up my account.

Dominic Hall, Wavefront Systems

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Fantastic team and always polite, happy to help and professional. Resolved the issue in no time.

Samantha Modley, Wiltshire Portage

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Another incident solved with a collaborative and pragmatic approach - even better, I was able to leave you guys to do it without me! Perfect.

Ben Hawkins, CHC Global

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Super speedy and sorted straight away - great service, thank you!

Pippa Birch, Pipster Solutions

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Best IT service ever, thank you

Layne Lambert, Southside

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The team are always available to sort out little niggles alongside the technical stuff which is so important. Thanks.

Maggie Russell, Goatacre Manor Care Centre

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Absolutely outstanding knowledgeable solutions delivered by a lovely friendly fella!

Clare Power, Nicholas Wylde

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You have such a competent team of people who provide such a great service – thank you!

Catherine Johnstone, CHC Global

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Excellent as always. Your customer services, attitude and “can do approach” are outstanding- thank you again.

Adrian Fletcher, Belay

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