Our team are trained in customer service skills and our expert technicians are always on hand to offer the best possible solution for your business requirements.
Priding ourselves on our people-focussed approach our customers tell us that we’re genuinely different to other IT providers because:
All our services are offered on rolling 30 day terms rather than long contracts
We have industry-leading response and resolution times – with most issues being fixed in under 25 minutes!
We have a Customer Experience Manager dedicated to making sure you get maximum value from the relationship
We have over 21 years’ experience and 99.99% client retention
Our customer focused support means you always talk to a friendly human who talks back in plain English
Would you like more information on how Systemagic can provide your business IT support in Keynsham? Talk to our award-winning team today! Our customers buy in to our “Doing IT Differently” ethos as our clear culture and values are very different to other IT providers. Our amazing customers tell us they see our services as a partnership, working together to enhance their business. We truly believe our diverse client base of over 400 businesses, ranging from 1-man outfits to colleges, NHS departments and thriving SMEs demonstrates our success in providing a valuable and essential IT support service to businesses not only in the South West but further afield. Don’t just take our word for it, check out what our clients have to say..
I wanted to say a massive thank you for making our whole computer system so much better. We are delighted. Your staff are always helpful and on the end of a phone. The communication has been fabulous. I am just sorry we didn’t move before!
Excellent patience, investigation skills and ultimately resolution. Thank you for your help.
Ella Hutchings, Vedette Consulting
So detailed, so helpful, so fast and efficient. Can't fault these people - ever!
Sarah, Five Mile Films
Reported issue, issue fixed in a timely manner!
Mark, Smart Integrated Systems
Super quick response time and very helpful! Issue sorted out within 20 minutes of reporting!
Ilna Taylor, Cowin Global
Great help from Adam, fixed the issue and explained how I could look into this myself should it happen again!
Daisy Newsome, Andiamo!
Thank you for checking out the email so promptly and confirming it was a potential phish/scam. All deleted now.
Lisa Walters, Humblebee Films
Louis was very helpful and kept searching for a resolution to our problem until the problem was fully resolved. Thank you for all of your help Louis!
Charlotte Knapper, Bath Spa Dentistry
Jamie was very helpful from the start right through the end of the call.
Norma Fernandes, Goatacre
Adam dealt with my query quickly and efficiently and explained what he had found and how to deal with it and solving the problem for me.
Sam Viner, BWS
