Our team are trained in customer service skills and our expert technicians are always on hand to offer the best possible solution for your business requirements.
Priding ourselves on our people-focussed approach our customers tell us that we’re genuinely different to other IT providers because:
All our services are offered on rolling 30 day terms rather than long contracts
We have industry-leading response and resolution times – with most issues being fixed in under 25 minutes!
We have a Customer Experience Manager dedicated to making sure you get maximum value from the relationship
We have over 21 years’ experience and 99.99% client retention
Our customer focused support means you always talk to a friendly human who talks back in plain English
Would you like more information on how Systemagic can provide your business IT support in Keynsham? Talk to our award-winning team today! Our customers buy in to our “Doing IT Differently” ethos as our clear culture and values are very different to other IT providers. Our amazing customers tell us they see our services as a partnership, working together to enhance their business. We truly believe our diverse client base of over 400 businesses, ranging from 1-man outfits to colleges, NHS departments and thriving SMEs demonstrates our success in providing a valuable and essential IT support service to businesses not only in the South West but further afield. Don’t just take our word for it, check out what our clients have to say..
I wanted to say a massive thank you for making our whole computer system so much better. We are delighted. Your staff are always helpful and on the end of a phone. The communication has been fabulous. I am just sorry we didn’t move before!
Thanks Luke for getting this turned around so quickly, great work :) Also thanks to James for contacting me so I could arrange the laptop replacement in good time.
Lisa Crowley, SafeLives
Jamie looked at a few fixes and also showed how to fix the sync in case it happens again, which was very helpful. Thanks for resolving this matter quickly.
Kalli, Caroe & Partners
Thank you Adam for going the extra mile AGAIN! Great advice and lots of additional information that's very useful for our business. Really appreciate your guidance, we really value the support.
Jackie, BoA Occupational Health Services
It was just a small fix, but has made so much difference to my working day - Thank you Sam
Angela, Bath Cats & Dogs Home
Actioned promptly and issue resoled in the same phone call
Rony, BNS
Very quick to respond and fixed my problem straight away - thanks
Victoria, Wiltshire Music Connect
Adam explained what he was doing and what was happening. He proposed the solution in professional and friendly manner.
Anna, Oakensens
Excellent patience, investigation skills and ultimately resolution. Thank you for your help.
Ella Hutchings, Vedette Consulting
So detailed, so helpful, so fast and efficient. Can't fault these people - ever!
Sarah, Five Mile Films
