Our team are trained in customer service skills and our expert technicians are always on hand to offer the best possible solution for your business requirements.
Priding ourselves on our people-focussed approach our customers tell us that we’re genuinely different to other IT providers because:
All our services are offered on rolling 30 day terms rather than long contracts
We have industry-leading response and resolution times – with most issues being fixed in under 25 minutes!
We have a Customer Experience Manager dedicated to making sure you get maximum value from the relationship
We have over 21 years’ experience and 99.99% client retention
Our customer focused support means you always talk to a friendly human who talks back in plain English
Would you like more information on how Systemagic can provide your business IT support in Keynsham? Talk to our award-winning team today! Our customers buy in to our “Doing IT Differently” ethos as our clear culture and values are very different to other IT providers. Our amazing customers tell us they see our services as a partnership, working together to enhance their business. We truly believe our diverse client base of over 400 businesses, ranging from 1-man outfits to colleges, NHS departments and thriving SMEs demonstrates our success in providing a valuable and essential IT support service to businesses not only in the South West but further afield. Don’t just take our word for it, check out what our clients have to say..
I wanted to say a massive thank you for making our whole computer system so much better. We are delighted. Your staff are always helpful and on the end of a phone. The communication has been fabulous. I am just sorry we didn’t move before!
Excellent service, my query was dealt with quickly and efficiently. I'm a fan of the explanatory approach used, telling me and as a result teaching me a little about the system while setting up my account.
Dominic Hall, Wavefront Systems
Fantastic team and always polite, happy to help and professional. Resolved the issue in no time.
Samantha Modley, Wiltshire Portage
Another incident solved with a collaborative and pragmatic approach - even better, I was able to leave you guys to do it without me! Perfect.
Ben Hawkins, CHC Global
Super speedy and sorted straight away - great service, thank you!
Pippa Birch, Pipster Solutions
Best IT service ever, thank you
Layne Lambert, Southside
The team are always available to sort out little niggles alongside the technical stuff which is so important. Thanks.
Maggie Russell, Goatacre Manor Care Centre
Absolutely outstanding knowledgeable solutions delivered by a lovely friendly fella!
Clare Power, Nicholas Wylde
You have such a competent team of people who provide such a great service – thank you!
Catherine Johnstone, CHC Global
Excellent as always. Your customer services, attitude and “can do approach” are outstanding- thank you again.
Adrian Fletcher, Belay
