Our team are trained in customer service skills and our expert technicians are always on hand to offer the best possible solution for your business requirements.
Priding ourselves on our people-focussed approach our customers tell us that we’re genuinely different to other IT providers because:
All our services are offered on rolling 30 day terms rather than long contracts
We have industry-leading response and resolution times – with most issues being fixed in under 25 minutes!
We have a Customer Experience Manager dedicated to making sure you get maximum value from the relationship
We have over 21 years’ experience and 99.99% client retention
Our customer focused support means you always talk to a friendly human who talks back in plain English
Would you like more information on how Systemagic can provide your business IT support in Keynsham? Talk to our award-winning team today! Our customers buy in to our “Doing IT Differently” ethos as our clear culture and values are very different to other IT providers. Our amazing customers tell us they see our services as a partnership, working together to enhance their business. We truly believe our diverse client base of over 400 businesses, ranging from 1-man outfits to colleges, NHS departments and thriving SMEs demonstrates our success in providing a valuable and essential IT support service to businesses not only in the South West but further afield. Don’t just take our word for it, check out what our clients have to say..
I wanted to say a massive thank you for making our whole computer system so much better. We are delighted. Your staff are always helpful and on the end of a phone. The communication has been fabulous. I am just sorry we didn’t move before!
“Charley replied promptly and without patronising me at all, alerted me to the fact that I didn't have a problem at all and the system had been switched off in error.
A quick flick of a switch and I was back in action.“
User, Heywood House
“SUPERB service. Fast, efficient and ALWAYS stick at it until my problems are solved. Couldn't be MORE satisfied as a customer. Alex has been terrific on every occasion I've encountered him. Faultless.”
User, Five Mile Films
“Sam was really helpful, patient and knowledgeable. I am very grateful for his assistance.”
User, South West Business Finance
“We truly appreciate the fast response — the detailed explanations and screenshots were especially helpful!”
User, Geidans
“Austen was extremely helpful and keen to understand and resolve the issue quickly, and now we are all set :)”
Steph, Climate Arc
“Thanks to Jamie, I managed to get my new laptop all sorted and Rhys then later sorted out my multiple screens. Thanks to both for making the process so easy and stress free!”
Jo, Pipster Solutions
"Adam is always so helpful and speedy with any issues I have, thank you so much!"
Katie, Eppiq
"Luke was really helpful and worked quickly and within my deadlines using his knowledge of our company set up."
Hannah, Frameless
"Adam was excellent at helping diagnose the problem, he went through step-by-step to diagnose the problem and was very patient on the phone."
, On Field Research
