Our team are trained in customer service skills and our expert technicians are always on hand to offer the best possible solution for your business requirements.
Priding ourselves on our people-focussed approach our customers tell us that we’re genuinely different to other IT providers because:
All our services are offered on rolling 30 day terms rather than long contracts
We have industry-leading response and resolution times – with most issues being fixed in under 25 minutes!
We have a Customer Experience Manager dedicated to making sure you get maximum value from the relationship
We have over 21 years’ experience and 99.99% client retention
Our customer focused support means you always talk to a friendly human who talks back in plain English
Would you like more information on how Systemagic can provide your business IT support in Keynsham? Talk to our award-winning team today! Our customers buy in to our “Doing IT Differently” ethos as our clear culture and values are very different to other IT providers. Our amazing customers tell us they see our services as a partnership, working together to enhance their business. We truly believe our diverse client base of over 400 businesses, ranging from 1-man outfits to colleges, NHS departments and thriving SMEs demonstrates our success in providing a valuable and essential IT support service to businesses not only in the South West but further afield. Don’t just take our word for it, check out what our clients have to say..
I wanted to say a massive thank you for making our whole computer system so much better. We are delighted. Your staff are always helpful and on the end of a phone. The communication has been fabulous. I am just sorry we didn’t move before!
Your prompt and efficient help was very reassuring in a busy day. Thankyou. Great service!'
Louisa Oldfield , Bath Festivals
As always, Rhys was very knowledgeable and solved my issue speedily.
Natasha Castellano, Berwick Lodge
Adam has gone above & beyond on this query & been very proactive about management of the situation going forward. - Thank you
Angela Chapman, Bath Cats and Dogs Home
Friendly, prompt and efficient service as usual! Thank you
Jackey Bell, BWS Standfast
Jamie went to great efforts to solve a particularly frustrating problem and sorted it! Thanks so much
Clare Hutton , Norland College
Will was helpful, quick and efficient and sorted my problem out in no time. A pleasure to deal with, thank you
Jacqui Anslow, Sureset
I find the team there are always helpful and knowledgeable. I am confident in their ability to solve the issues we come up against.
Ella Hutchings, Vedette Consulting
I’ve really never felt more supported from any IT company. You’ve really raised the bar and I'll be absolutely sure to recommend you to anyone I work with who needs their infrastructure sorted right out! You’re all Superstars!
Catherine Chapman, True To Nature
Excellent service, my query was dealt with quickly and efficiently. I'm a fan of the explanatory approach used, telling me and as a result teaching me a little about the system while setting up my account.
Dominic Hall, Wavefront Systems
