CUSTOMER FOCUSSED IT SUPPORT FOR BUSINESSES

At Systemagic we’re proud to be supporting customers today who signed up to our services over twenty two years ago!

At Systemagic we provide Cloud solutions, Internet services and IT Support in Chepstow and across the South West of the UK! We’re proud that many of our clients who initially signed up to support services on a short term basis in 1999 are still working with us today and our customers buy in to our “Doing IT Differently” ethos.  Our clients tell us that our values are very different to other IT providers because..

All of our services are provided on flexible 30 day rolling terms. We don’t tie customers into long term contracts.

Our industry-leading response and resolution times speak for themselves – with most issues being fixed in less than 25 minutes!

Our Customer Experience Manager is always on hand and dedicated to ensuring our clients get the absolute most from their relationship with Systemagic.

We have over 22 years’ experience and 99.99% client retention (which we’re super proud of!)

Our people-focused approach means you always speak to a friendly human who communicates with you in plain English.

If your organisation would like more information on business IT Support in Chepstow, why not get in touch today?

“Systemagic have been absolutely brilliant from day one and have been critical in helping our business function smoothly. Their no-nonsense approach focused around the people not the technology really resonates with our ethos and the way our team operates.

Their helpdesk team are friendly, efficient and communicate well and the senior team have delivered solutions and ideas for a range of issues that growing businesses like ours encounter, enabling us to scale and work from wherever we are with the minimum of fuss.

We really enjoy working with them and appreciate the effort they have put in. They really are partners in our business, and we love working with them.”

John Readman, CEO & Founder

Modo25

What our customers say

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Excellent service, my query was dealt with quickly and efficiently. I'm a fan of the explanatory approach used, telling me and as a result teaching me a little about the system while setting up my account.

Dominic Hall, Wavefront Systems

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Fantastic team and always polite, happy to help and professional. Resolved the issue in no time.

Samantha Modley, Wiltshire Portage

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Another incident solved with a collaborative and pragmatic approach - even better, I was able to leave you guys to do it without me! Perfect.

Ben Hawkins, CHC Global

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Super speedy and sorted straight away - great service, thank you!

Pippa Birch, Pipster Solutions

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Best IT service ever, thank you

Layne Lambert, Southside

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The team are always available to sort out little niggles alongside the technical stuff which is so important. Thanks.

Maggie Russell, Goatacre Manor Care Centre

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Absolutely outstanding knowledgeable solutions delivered by a lovely friendly fella!

Clare Power, Nicholas Wylde

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You have such a competent team of people who provide such a great service – thank you!

Catherine Johnstone, CHC Global

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Excellent as always. Your customer services, attitude and “can do approach” are outstanding- thank you again.

Adrian Fletcher, Belay

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