CUSTOMER FOCUSSED IT SUPPORT FOR BUSINESSES

At Systemagic we’re proud to be supporting customers today who signed up to our services over twenty two years ago!

At Systemagic we provide Cloud solutions, Internet services and IT Support in Chepstow and across the South West of the UK! We’re proud that many of our clients who initially signed up to support services on a short term basis in 1999 are still working with us today and our customers buy in to our “Doing IT Differently” ethos.  Our clients tell us that our values are very different to other IT providers because..

All of our services are provided on flexible 30 day rolling terms. We don’t tie customers into long term contracts.

Our industry-leading response and resolution times speak for themselves – with most issues being fixed in less than 25 minutes!

Our Customer Experience Manager is always on hand and dedicated to ensuring our clients get the absolute most from their relationship with Systemagic.

We have over 22 years’ experience and 99.99% client retention (which we’re super proud of!)

Our people-focused approach means you always speak to a friendly human who communicates with you in plain English.

If your organisation would like more information on business IT Support in Chepstow, why not get in touch today?

“Systemagic have been absolutely brilliant from day one and have been critical in helping our business function smoothly. Their no-nonsense approach focused around the people not the technology really resonates with our ethos and the way our team operates.

Their helpdesk team are friendly, efficient and communicate well and the senior team have delivered solutions and ideas for a range of issues that growing businesses like ours encounter, enabling us to scale and work from wherever we are with the minimum of fuss.

We really enjoy working with them and appreciate the effort they have put in. They really are partners in our business, and we love working with them.”

John Readman, CEO & Founder

Modo25

What our customers say

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Excellent patience, investigation skills and ultimately resolution. Thank you for your help.

Ella Hutchings, Vedette Consulting

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So detailed, so helpful, so fast and efficient. Can't fault these people - ever!

Sarah, Five Mile Films

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Reported issue, issue fixed in a timely manner!

Mark, Smart Integrated Systems

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Super quick response time and very helpful! Issue sorted out within 20 minutes of reporting!

Ilna Taylor, Cowin Global

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Great help from Adam, fixed the issue and explained how I could look into this myself should it happen again!

Daisy Newsome, Andiamo!

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Thank you for checking out the email so promptly and confirming it was a potential phish/scam. All deleted now.

Lisa Walters, Humblebee Films

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Louis was very helpful and kept searching for a resolution to our problem until the problem was fully resolved. Thank you for all of your help Louis!

Charlotte Knapper, Bath Spa Dentistry

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Jamie was very helpful from the start right through the end of the call.

Norma Fernandes, Goatacre

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Adam dealt with my query quickly and efficiently and explained what he had found and how to deal with it and solving the problem for me.

Sam Viner, BWS