All of our services are offered on a 30-day rolling contract basis and we’re proud to still be supporting customers who signed up to our services back in 1999!
All our services are offered on rolling 30 day terms rather than long contracts
We have industry-leading response and resolution times – with most issues being fixed in under 25 minutes!
We have a Customer Experience Manager dedicated to making sure you get maximum value from the relationship
We have over 22 years’ experience and 99.99% client retention
Our customer focused support means you always talk to a friendly human who talks back in plain English
We decided to make the decision to move our IT and Telecoms provider to Systemagic as we were in the position of having multiple suppliers and wanted to create a one stop solution for the staff.
James and his team dealt with the transition well as we had a few obstacles along the way which were out of our control, but we overcame them and Systemagic went above and beyond to ensure we had minimised disruption to the business.
We would have no hesitation in thoroughly recommending Systemagic. All members of staff,
be that the technicians we have had on site, or those back at the office are without question always helpful, cheerful and polite. Explanations about what is requiredor being undertaken are given in laymen’s terms. All in all it is a pleasure to conduct business with Systemagic!
Luke, Hazel and Imogen have been exceptionally helpful in setting up 6 new devices for us. They communicated throughout set up and Luke worked hard to get the devices ready for collection an hour before the agreed slot so I could beat the rush hour traffic! Thanks so much team!
Maudie, Nine Feet Tall
Great advice and service as always - special thanks to Joe Timmins and Karl Smillie for all their help, advice and patience!
Jackie Parker, BOA Occupational Health Serviceass
Jamie rectified the issue very quickly and everything is working as it should :) Thank you
Sarah, Emberson
Great service this morning from Austin fixing everything and got me sorted. As always, Systemagic are fantastic to deal with!
Nat, Cowin Global
Charley really went above and beyond with the ticket to try to resolve the issue providing regular updates explaining what they were doing and how they were investigating the request.
Georgie, BNS
Austen was polite, very helpful and got the problem sorted. Great job Systemagic!
Ian, HJ Knee
Luke was great - instantly sorted my issue and gave clear instructions for how to do this myself in the future. Thank you very much.
Kate, Oakensen
Really appreciate your help getting this sorted Adam. All our team appreciate that you explain things to us in simple terms so we can understand what you're doing and don't try and bamboozle us! Also appreciate your quick response. Thank you!
Miranda, Andiamo
Alex gave me a useful explanation and demonstration of how to sync SharePoint locations to the file explorer so I can easily attached files to emails.
Lisa, Norland College
