All of our services are offered on a 30-day rolling contract basis and we’re proud to still be supporting customers who signed up to our services back in 1999!
All our services are offered on rolling 30 day terms rather than long contracts
We have industry-leading response and resolution times – with most issues being fixed in under 25 minutes!
We have a Customer Experience Manager dedicated to making sure you get maximum value from the relationship
We have over 22 years’ experience and 99.99% client retention
Our customer focused support means you always talk to a friendly human who talks back in plain English
We decided to make the decision to move our IT and Telecoms provider to Systemagic as we were in the position of having multiple suppliers and wanted to create a one stop solution for the staff.
James and his team dealt with the transition well as we had a few obstacles along the way which were out of our control, but we overcame them and Systemagic went above and beyond to ensure we had minimised disruption to the business.
We would have no hesitation in thoroughly recommending Systemagic. All members of staff,
be that the technicians we have had on site, or those back at the office are without question always helpful, cheerful and polite. Explanations about what is requiredor being undertaken are given in laymen’s terms. All in all it is a pleasure to conduct business with Systemagic!
Excellent service, my query was dealt with quickly and efficiently. I'm a fan of the explanatory approach used, telling me and as a result teaching me a little about the system while setting up my account.
Dominic Hall, Wavefront Systems
Fantastic team and always polite, happy to help and professional. Resolved the issue in no time.
Samantha Modley, Wiltshire Portage
Another incident solved with a collaborative and pragmatic approach - even better, I was able to leave you guys to do it without me! Perfect.
Ben Hawkins, CHC Global
Super speedy and sorted straight away - great service, thank you!
Pippa Birch, Pipster Solutions
Best IT service ever, thank you
Layne Lambert, Southside
The team are always available to sort out little niggles alongside the technical stuff which is so important. Thanks.
Maggie Russell, Goatacre Manor Care Centre
Absolutely outstanding knowledgeable solutions delivered by a lovely friendly fella!
Clare Power, Nicholas Wylde
You have such a competent team of people who provide such a great service – thank you!
Catherine Johnstone, CHC Global
Excellent as always. Your customer services, attitude and “can do approach” are outstanding- thank you again.
Adrian Fletcher, Belay
