All of our services are offered on a 30-day rolling contract basis and we’re proud to still be supporting customers who signed up to our services back in 1999!
All our services are offered on rolling 30 day terms rather than long contracts
We have industry-leading response and resolution times – with most issues being fixed in under 25 minutes!
We have a Customer Experience Manager dedicated to making sure you get maximum value from the relationship
We have over 22 years’ experience and 99.99% client retention
Our customer focused support means you always talk to a friendly human who talks back in plain English
We decided to make the decision to move our IT and Telecoms provider to Systemagic as we were in the position of having multiple suppliers and wanted to create a one stop solution for the staff.
James and his team dealt with the transition well as we had a few obstacles along the way which were out of our control, but we overcame them and Systemagic went above and beyond to ensure we had minimised disruption to the business.
We would have no hesitation in thoroughly recommending Systemagic. All members of staff,
be that the technicians we have had on site, or those back at the office are without question always helpful, cheerful and polite. Explanations about what is requiredor being undertaken are given in laymen’s terms. All in all it is a pleasure to conduct business with Systemagic!
Your prompt and efficient help was very reassuring in a busy day. Thankyou. Great service!'
Louisa Oldfield , Bath Festivals
As always, Rhys was very knowledgeable and solved my issue speedily.
Natasha Castellano, Berwick Lodge
Adam has gone above & beyond on this query & been very proactive about management of the situation going forward. - Thank you
Angela Chapman, Bath Cats and Dogs Home
Friendly, prompt and efficient service as usual! Thank you
Jackey Bell, BWS Standfast
Jamie went to great efforts to solve a particularly frustrating problem and sorted it! Thanks so much
Clare Hutton , Norland College
Will was helpful, quick and efficient and sorted my problem out in no time. A pleasure to deal with, thank you
Jacqui Anslow, Sureset
I find the team there are always helpful and knowledgeable. I am confident in their ability to solve the issues we come up against.
Ella Hutchings, Vedette Consulting
I’ve really never felt more supported from any IT company. You’ve really raised the bar and I'll be absolutely sure to recommend you to anyone I work with who needs their infrastructure sorted right out! You’re all Superstars!
Catherine Chapman, True To Nature
Excellent service, my query was dealt with quickly and efficiently. I'm a fan of the explanatory approach used, telling me and as a result teaching me a little about the system while setting up my account.
Dominic Hall, Wavefront Systems
