All of our services are offered on a 30-day rolling contract basis and we’re proud to still be supporting customers who signed up to our services back in 1999!
All our services are offered on rolling 30 day terms rather than long contracts
We have industry-leading response and resolution times – with most issues being fixed in under 25 minutes!
We have a Customer Experience Manager dedicated to making sure you get maximum value from the relationship
We have over 22 years’ experience and 99.99% client retention
Our customer focused support means you always talk to a friendly human who talks back in plain English
We decided to make the decision to move our IT and Telecoms provider to Systemagic as we were in the position of having multiple suppliers and wanted to create a one stop solution for the staff.
James and his team dealt with the transition well as we had a few obstacles along the way which were out of our control, but we overcame them and Systemagic went above and beyond to ensure we had minimised disruption to the business.
We would have no hesitation in thoroughly recommending Systemagic. All members of staff,
be that the technicians we have had on site, or those back at the office are without question always helpful, cheerful and polite. Explanations about what is requiredor being undertaken are given in laymen’s terms. All in all it is a pleasure to conduct business with Systemagic!
“Charley replied promptly and without patronising me at all, alerted me to the fact that I didn't have a problem at all and the system had been switched off in error.
A quick flick of a switch and I was back in action.“
User, Heywood House
“SUPERB service. Fast, efficient and ALWAYS stick at it until my problems are solved. Couldn't be MORE satisfied as a customer. Alex has been terrific on every occasion I've encountered him. Faultless.”
User, Five Mile Films
“Sam was really helpful, patient and knowledgeable. I am very grateful for his assistance.”
User, South West Business Finance
“We truly appreciate the fast response — the detailed explanations and screenshots were especially helpful!”
User, Geidans
“Austen was extremely helpful and keen to understand and resolve the issue quickly, and now we are all set :)”
Steph, Climate Arc
“Thanks to Jamie, I managed to get my new laptop all sorted and Rhys then later sorted out my multiple screens. Thanks to both for making the process so easy and stress free!”
Jo, Pipster Solutions
"Adam is always so helpful and speedy with any issues I have, thank you so much!"
Katie, Eppiq
"Luke was really helpful and worked quickly and within my deadlines using his knowledge of our company set up."
Hannah, Frameless
"Adam was excellent at helping diagnose the problem, he went through step-by-step to diagnose the problem and was very patient on the phone."
, On Field Research
