All of our services are offered on a 30-day rolling contract basis and we’re proud to still be supporting customers who signed up to our services back in 1999!
All our services are offered on rolling 30 day terms rather than long contracts
We have industry-leading response and resolution times – with most issues being fixed in under 25 minutes!
We have a Customer Experience Manager dedicated to making sure you get maximum value from the relationship
We have over 22 years’ experience and 99.99% client retention
Our customer focused support means you always talk to a friendly human who talks back in plain English
We decided to make the decision to move our IT and Telecoms provider to Systemagic as we were in the position of having multiple suppliers and wanted to create a one stop solution for the staff.
James and his team dealt with the transition well as we had a few obstacles along the way which were out of our control, but we overcame them and Systemagic went above and beyond to ensure we had minimised disruption to the business.
We would have no hesitation in thoroughly recommending Systemagic. All members of staff,
be that the technicians we have had on site, or those back at the office are without question always helpful, cheerful and polite. Explanations about what is requiredor being undertaken are given in laymen’s terms. All in all it is a pleasure to conduct business with Systemagic!
Thanks Luke for getting this turned around so quickly, great work :) Also thanks to James for contacting me so I could arrange the laptop replacement in good time.
Lisa Crowley, SafeLives
Jamie looked at a few fixes and also showed how to fix the sync in case it happens again, which was very helpful. Thanks for resolving this matter quickly.
Kalli, Caroe & Partners
Thank you Adam for going the extra mile AGAIN! Great advice and lots of additional information that's very useful for our business. Really appreciate your guidance, we really value the support.
Jackie, BoA Occupational Health Services
It was just a small fix, but has made so much difference to my working day - Thank you Sam
Angela, Bath Cats & Dogs Home
Actioned promptly and issue resoled in the same phone call
Rony, BNS
Very quick to respond and fixed my problem straight away - thanks
Victoria, Wiltshire Music Connect
Adam explained what he was doing and what was happening. He proposed the solution in professional and friendly manner.
Anna, Oakensens
Excellent patience, investigation skills and ultimately resolution. Thank you for your help.
Ella Hutchings, Vedette Consulting
So detailed, so helpful, so fast and efficient. Can't fault these people - ever!
Sarah, Five Mile Films
