Managed IT Support in Bath

We’ve provided customer service-driven cloud solutions, internet services and IT support in Bath for businesses since 1999. Our very first offices were on Windsor Bridge (now student houses), and we spent many years on Entry Hill. We’re incredibly proud to support huge numbers of Bath businesses, including many hotels, retailers, charities, recruiters, estate name it.

Some of our well-known Bath-based customers include:

As a business, we pride ourselves on delivering excellent IT Support in Bath with the industry-leading response and resolution times. We make it our mission to provide the very best customer service available.

Our clients tell us we’re genuinely different because:

  • We have industry-leading response and resolution times – with most issues fixed in under 25 minutes!
  • Our customer service-driven support means you always talk to a friendly human who talks back in plain English
  • We offer most of our services on rolling 30-day terms rather than long contracts
  • We have over 22 years of experience and 99.99% client retention

Have you heard what some of our customers have to say about us?

We are absolutely delighted with the service and approach from Systemagic, they are true business partners and really value strong relationships. I would recommend their services to other companies either with a demanding project or someone looking for ongoing support.

Jonathan Walker, Managing Director – No.15 Great Pulteney 

You guys are more than good, always super helpful and ready to go the extra mile. You always get 11/10 for a professional service, a can do attitude and you never give up with a fault. I cannot recommend you enough!

Bev – NJS Landscapes

What our customers say


Your prompt and efficient help was very reassuring in a busy day. Thankyou. Great service!'

Louisa Oldfield , Bath Festivals


As always, Rhys was very knowledgeable and solved my issue speedily.

Natasha Castellano, Berwick Lodge


Adam has gone above & beyond on this query & been very proactive about management of the situation going forward. - Thank you

Angela Chapman, Bath Cats and Dogs Home


Friendly, prompt and efficient service as usual! Thank you

Jackey Bell, BWS Standfast


Jamie went to great efforts to solve a particularly frustrating problem and sorted it! Thanks so much

Clare Hutton , Norland College


Will was helpful, quick and efficient and sorted my problem out in no time. A pleasure to deal with, thank you

Jacqui Anslow, Sureset


I find the team there are always helpful and knowledgeable. I am confident in their ability to solve the issues we come up against.

Ella Hutchings, Vedette Consulting

Vedette Consulting Logo

I’ve really never felt more supported from any IT company. You’ve really raised the bar and I'll be absolutely sure to recommend you to anyone I work with who needs their infrastructure sorted right out! You’re all Superstars!

Catherine Chapman, True To Nature

true to nature

Excellent service, my query was dealt with quickly and efficiently. I'm a fan of the explanatory approach used, telling me and as a result teaching me a little about the system while setting up my account.

Dominic Hall, Wavefront Systems

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