PROVIDING RISK FREE NO LONG TERM CONTRACTS TO CLIENTS IN BATH

Managed IT Support in Bath

We’ve provided customer service-driven cloud solutions, internet services and IT support in Bath for businesses since 1999. Our very first offices were on Windsor Bridge (now student houses), and we spent many years on Entry Hill. We’re incredibly proud to support a large number well-respected businesses in Bath, including many hotels, retailers, charities, recruiters, estate agents.

Some of our well-known Bath-based customers include:

As a business, we pride ourselves on delivering excellent IT Support in Bath, with industry-leading response and resolution times.

We make it our mission to provide the very best customer service available.

Watch our Systemagic Wrapped 2024 Video

Our clients tell us we’re genuinely different because:

  • We have industry-leading response and resolution times – with most issues fixed in under 25 minutes!
  • Our customer service-driven support means you always talk to a friendly human who talks back in plain English
  • We offer most of our services on rolling 30-day terms rather than long contracts
  • We have over 25 years of experience and 99.99% client retention

What our customers say

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Adam was excellent, as he always is. Really appreciate the thorough explanations of what was done, tried, etc.

Darren Coleman, On Group

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Austen and Gabriel were extremely helpful! Always nice to be able to pick up the phone and get things resolved within minutes.

Gena, Bath Box Office

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As always, the procedure and responses were timely, well written, friendly and helpful. So this is a rating for that, not just that you solved the problem - which you did. It felt like having a helpful colleague in the room to make sure requirements were understood. Thank you.

Chris Moore, Pound Arts Trust

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Always a quick response, even to the most silly of questions. Thank you!

The Dental Implant Clinic,

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Luke, Hazel and Imogen have been exceptionally helpful in setting up 6 new devices for us. They communicated throughout set up and Luke worked hard to get the devices ready for collection an hour before the agreed slot so I could beat the rush hour traffic! Thanks so much team!

Maudie, Nine Feet Tall

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Great advice and service as always - special thanks to Joe Timmins and Karl Smillie for all their help, advice and patience!

Jackie Parker, BOA Occupational Health Serviceass

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Jamie rectified the issue very quickly and everything is working as it should :) Thank you

Sarah, Emberson

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Great service this morning from Austin fixing everything and got me sorted. As always, Systemagic are fantastic to deal with!

Nat, Cowin Global

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Charley really went above and beyond with the ticket to try to resolve the issue providing regular updates explaining what they were doing and how they were investigating the request.

Georgie, BNS