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Some clients prefer to access their emails through the web browser – this guide will show you how to do this.
Open your preferred web browser (e.g., Chrome, Firefox, Edge).
Navigate to office.com.
Click on the ‘Sign In’ button located at the top right corner of the page.
Enter your Microsoft 365 credentials (email and password).
If you have two-factor authentication (2FA) enabled, you will need to enter the code sent to your phone or via an authenticator app, such as Microsoft Authenticator.
Once signed in, look at the left-hand pane where various Office apps are listed.
Click on the Outlook icon. This will open a new tab with your inbox.
You can now send and receive emails directly from your browser.
Customising Your Inbox: You can customise the layout and appearance of your inbox by clicking on the settings gear icon in the top right corner.
Using Filters and Folders: Organise your emails by creating folders and using filters to automatically sort incoming messages.
Accessing Other Office Apps: From the same left-hand pane, you can access other Office apps like Word, Excel, and Teams, making it easy to switch between tasks.
Forgotten Password: If you forget your password, click on the ‘Forgot Password’ link on the sign-in page to reset it.
2FA Problems: Ensure your phone or authenticator app is set up correctly and that you have access to it when signing in.
Browser Compatibility: Make sure your browser is up to date to avoid any compatibility issues with office.com.
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