About Systemagic

Systemagic provides IT services to a range of businesses and SMEs based in Swindon and Wiltshire. We are known for our speedy average response time, award-winning customer service and ‘no-jargon’ approach to IT support.

Get in touch

Swindon IT Support

As your trusted IT partner, we see ourselves as an extension of your team and are on hand to solve your IT problems as and when they arise. Whether your laptop won’t boot, your printer won’t print, emails won’t sync or there’s been a technological disaster, you can count on Systemagic.

We are proud to have some of the friendliest and most knowledgeable IT technicians work on our IT helpdesk, which consistently achieves a customer satisfaction score of 99% alongside some of the fastest response times in Wiltshire.

With Microsoft Gold Partner and Certified Apple Technician status, we can support organisations running exclusively Windows, Mac or a mixture of both.

Our team of technicians and technology experts always take a proactive approach to IT support, giving you peace of mind that your IT is taken care of so that you can focus on running your business.

 

Why Use Systemagic for IT Support?

As a local business, you’re spoilt for choice when it comes to IT support in Swindon. However, our customers describe us as ‘genuinely different’ to other IT companies and here are just a few reasons why:

We Won't Keep
You Waiting

Our average response time is just 25-mins.

You Won't Be
Tied Down

We provide IT support on rolling monthly contracts.

You'll Be
Taken Care Of

We have a 99% customer satisfaction rate.

We Won't Confuse
You

We don't speak in jargon or 'geek speak'.

We Don't
Cost The Earth

We've been carbon neutral since 2016.

Microsoft Gold
Partner Status

We're experts in all things Microsoft.

Certified Apple
Specialists

We're also experts in all things Apple, macOS and iOS.

Cyber Essentials
Certified

We've achieved Cyber Essentials and CE+.

Trusted by Swindon Businesses Since 1999


IT Support FAQs

If your business relies heavily on IT and technology, it's important that your systems are properly managed and maintained to avoid business downtime and a loss in productivity.

We’re based in the picturesque town of Bradford on Avon, however, our customers are based all across the UK.

Our IT support contracts are based on rolling monthly terms. We believe customers should want to work with us and not be forced to.

Yes! We’re also Cyber Essentials Plus certified and an ESET Gold Partner

IT support costs vary from business to business due to the number of users, licenses and add-ons such as cybersecurity. No one likes unexpected fees or costs, that’s why we are 100% transparent when we quote. Every customer pays the same per-user price (we also offer non-profit pricing for registered charities) which keeps our pricing simple and fair. The only additional cost you’d incur is for unavoidable onsite visits, and project work when buying hardware or software. For a personalised quote, please get in touch with our friendly team.

Understandably, some bigger IT issues require physical attention. If you need us on-site, that’s no problem! We have a team of Field Engineers who are always happy to visit you.

 

How Else Can We Help?

We understand the crucial role that IT & technology play in your organisation and the disruption that downtime can cause. As a managed IT services provider, our focus is to make technology work for your business and protect your users from increasingly sophisticated cyber threats. Our other services include:

Cloud Set-Up and Migration

Migrating your business systems to the cloud may sound scary, but it brings a range of benefits, including more flexibility, reliability and better security. By carefully planning and preparing, we ensure that your experience moving to the cloud involves minimal disruption, as well as being simple and pain-free. With a range of guides, best practice documents and videos, we will also ensure that your users aren't left feeling confused by the new systems on day 1.

Explore IT Support

Gold-Standard Cybersecurity

One successful cyberattack could throw a fatal blow to your business, but we're here to help prevent it. Our suite of cybersecurity solutions include:

  • Antivirus software
  • Backups
  • Disaster recovery
  • Cyber awareness training
  • Web protection

Discover Cybersecurity

Connectivity

We can provide both WiFi and business telephone solutions
Explore Connectivity Solutions

 

Let's Talk!

Are you looking for IT support in Swindon? We’d love to hear more about your requirements and discuss how we can help support you.

Related Case Studies

quote

True To Nature were looking for a fresh pair of eyes for their IT systems, so they called in Systemagic to help.

Annie Scott - Executive PA

True To Nature

True To Nature were looking for a fresh pair of eyes for their IT systems, so they called in Systemagic to help.

Supplied new Apple devices
Implemented Microsoft 365
Money saved with new systems
Read More
quote

With a brand new campus opening, Systemagic worked alongside the project team to get the campus ready for students, with a data cable network, servers and super fast wifi systems.

Alex Read - Chief Financial Officer

Norland College

With a brand new campus opening, Systemagic worked alongside the project team to get the campus ready for students, with a data cable network, servers and super fast wifi systems.

Network Devices Installed
Enterprise-Level Continuity Solutions
Secure & Reliable WiFi Installed
User & System Migration
Read More
quote

Total Connections chose Systemagic after wanting to change their IT provider. Since we started our support, they haven't looked back.

Ross Davies, Technical Director

Total Connections

Total Connections chose Systemagic after wanting to change their IT provider. Since we started our support, they haven't looked back.

Server Upgraded
Router Upgraded
Defender Installed
Read More
Business Directory
Business Directory