Our customers tell us we’re genuinely different to other IT companies.
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Systemagic is a carbon-neutral IT support provider based in Bradford on Avon, Wiltshire. We’re known for our fast response times, award-winning customer service and rolling monthly support contracts.
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Our IT support service can help you reduce business downtime, increase efficiency, reduce costs and get more from your technology. We’ve been #DoingITDifferently since 1999 by providing a fast and reliable service, without the jargon and on rolling-monthly contracts.
With a friendly IT helpdesk, rapid response times and expert knowledge, we make IT a stress-free experience for our customers.
Having a carbon-neutral IT provider brings many benefits, especially if you’re required to have a sustainable supply chain and meet certain requirements.
We can also help you safely dispose of your waste IT equipment; avoiding landfill and instead, have it refurbished and donated to local schools and charities.
Our average response time is just 25-mins.
We provide IT support on rolling monthly contracts.
We have a 99% customer satisfaction rate.
We don't speak in jargon or 'geek speak'.
We've been carbon neutral since 2016.
We're experts in all things Microsoft.
We're also experts in all things Apple, macOS and iOS.
We've achieved Cyber Essentials and CE+.
We’re proud to have been carbon-neutral since 2016 and are constantly finding new ways to become more sustainable. Our carbon-neutral strategy encompasses all areas of our business, including our office, our partners and our investments.
Systemagic HQ uses smart, carbon-reducing technology and runs on 100% renewable energy. With a ‘remote-first’ policy, we only visit client sites when necessary and the team work remotely on Mondays and Tuesdays. We’re also proud that over 2/3 of our office waste is recycled.
We partner with Green Machine Computers to reduce the amount of our customers’ waste IT equipment that goes to landfill. GMC collects old hardware and finds ways to refurbish and reuse it – with most of the salvaged equipment being donated to local schools and charities.
In 2022, we recycled 898 machines, saving 50,550kg of CO2 emissions – the equivalent of driving an average petrol car 125,478 miles (or around the Earth 5 times).
Our green strategy stretches far beyond our office and suppliers, you can learn more about it on our Carbon Neutral Strategy page.