About Us

Systemagic is a carbon-neutral IT support provider based in Bradford on Avon, Wiltshire. We’re known for our fast response times, award-winning customer service and rolling monthly support contracts.

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What Are The Benefits of IT Support?

Our IT support service can help you reduce business downtime, increase efficiency, reduce costs and get more from your technology. We’ve been #DoingITDifferently since 1999 by providing a fast and reliable service, without the jargon and on rolling-monthly contracts.

With a friendly IT helpdesk, rapid response times and expert knowledge, we make IT a stress-free experience for our customers.

What About Eco-Friendly IT Support?

Having a carbon-neutral IT provider brings many benefits, especially if you’re required to have a sustainable supply chain and meet certain requirements.

We can also help you safely dispose of your waste IT equipment; avoiding landfill and instead, have it refurbished and donated to local schools and charities.

Why SMEs Choose Systemagic

We Won't Keep
You Waiting

Our average response time is just 25-mins.

You Won't Be
Tied Down

We provide IT support on rolling monthly contracts.

You'll Be
Taken Care Of

We have a 99% customer satisfaction rate.

We Won't Confuse

We don't speak in jargon or 'geek speak'.

We Don't
Cost The Earth

We've been carbon neutral since 2016.

Microsoft Gold
Partner Status

We're experts in all things Microsoft.

Certified Apple

We're also experts in all things Apple, macOS and iOS.

Cyber Essentials

We've achieved Cyber Essentials and CE+.

Our Approach to Sustainability

We’re proud to have been carbon-neutral since 2016 and are constantly finding new ways to become more sustainable. Our carbon-neutral strategy encompasses all areas of our business, including our office, our partners and our investments.

Our Office & Operations

Systemagic HQ uses smart, carbon-reducing technology and runs on 100% renewable energy. With a ‘remote-first’ policy, we only visit client sites when necessary and the team work remotely on Mondays and Tuesdays. We’re also proud that over 2/3 of our office waste is recycled.

Our Partners

We partner with Green Machine Computers to reduce the amount of our customers’ waste IT equipment that goes to landfill. GMC collects old hardware and finds ways to refurbish and reuse it – with most of the salvaged equipment being donated to local schools and charities.

In 2022, we recycled 898 machines, saving 50,550kg of CO2 emissions – the equivalent of driving an average petrol car 125,478 miles (or around the Earth 5 times).

Other Initiatives

Our green strategy stretches far beyond our office and suppliers, you can learn more about it on our Carbon Neutral Strategy page.

Looking for IT Support That Doesn't Cost The Earth?

We’d love to learn more about your business and discuss your IT requirements in more detail.

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