WE OFFER RISK FREE 30-DAY ROLLING SUPPORT CONTRACTS FOR ALL BUSINESSES

DOING IT DIFFERENTLY – PROVIDING PEOPLE FOCUSED IT SUPPORT FOR 22 YEARS.

At Systemagic our friendly and experienced team have been supporting businesses of all sizes with their IT Support, Cloud and Connectivity needs for the past 22 years. We’re hugely proud of our industry leading response and resolution times and 100% positive feedback records.   We pride ourselves on delivering a people focused approach and with a team of friendly and experienced technicians on hand at all times to provide support, we’re confident we can take the headache out of your IT requirements.

Are you fed up of being tied into a long-term agreement with your IT Support Provider? Or perhaps you’re worried about switching to a new IT provider in case it’s disruptive for your team? Our clients tell us we’re genuinely different to other IT Support providers and our 30-day rolling support contracts demonstrate our constant commitment to delivering excellent customer service and quality in care. Get in touch with us today to find out more about how we can help transform your business.

Priding ourselves on our people-focused approach our customers tell us that we’re genuinely different to other IT Support providers because: 

We have industry-leading response and resolution times – with most issues being fixed in under 20 minutes!

All our services are offered on unique rolling 30 day terms. We never tie our clients into long contracts

We have over 22 years’ experience and 99.99% client retention

Our customer focused support means you will always talk to a friendly human who talks back in plain English

 

We are absolutely delighted with the service and approach from Systemagic, they are true business partners and really value strong relationships. I would recommend their services to other companies either with a demanding project or someone looking for ongoing support.

Jonathan Walker, Managing Director – No.15 Great Pulteney 

 

What our customers say

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Spoke to Adam about two issues and he resolved both efficiently and was thorough in checking all sorted. I'm new, and it was only my second day so this was really helpful!

Lucia Sheppard, BOA Town Council

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Simple non technical explanation and example given - very helpful thank you :)

Rachel Hill, Southside

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Sam was very helpful and fixed the issue we were experiencing quickly, and provided thorough feedback about what had been done.

Darren Coleman, On Group

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Adam always displays patience together with a full explanation of resolution. Thank you also for providing top tips on folder management , so thoughtful.

Angela Chapman, Bath Cats & Dogs Home

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As always Adam was super thorough and went above and beyond providing lots of technical info about an issue that must have taken a fair bit of time to collate. I very much appreciated that he took the time to explain where the issue was occurring and how it was resolved. Adam is a massive credit to Systemagic!

Darren, On Group

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Thank you for your swift and helpful response.

Chloe Robine-Durnell, Southside Family Project

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As always Adam was super thorough and went above and beyond providing lots of technical info about an issue that must have taken a fair bit of time to collate. I very much appreciated that he took the time to explain where the issue was occurring and how it was resolved. Adam is a massive credit to Systemagic!

Darren Coleman, On Group

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Adam's attention to detail to ensure customer satisfaction is 100%

Angela Chapman, Bath Cats and Dogs Home

Bath Cats and Dogs Home Logo
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Your prompt and efficient help was very reassuring in a busy day. Thankyou. Great service!'

Louisa Oldfield , Bath Festivals

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