PROVIDING RISK FREE NO LONG TERM CONTRACTS TO CLIENTS IN SWINDON

What Do We Do?

Our IT helpdesk is here to support your business when technology develops a mind of its own.  

We have provided IT support services in Swindon for over 25 years, including remote IT support, system/network monitoring, cloud services maintenance, manual backup verification, warranty tracking, and software patch management.  

How Can We Help?

Whether you’re struggling with Microsoft 365, forgotten passwords, connectivity issues, data loss, server downtime, email problems or something bigger – our team of IT experts are here to help!

Why Use Systemagic for IT Support?

You’re spoilt for choice when it comes to IT support providers in Swindon. Here are just a few reasons why over 350 local businesses trust our managed IT services.

Genuinely Fast Response & Resolution Times

We understand that IT downtime costs your business money, that’s why we work hard to keep our average response and resolution time as low as possible. In 2023, they were just 22 minutes and 67 minutes (respectively).

Customer Satisfaction 

Doing a great job means a lot to us and we always strive to improve our customer service. We’re proud to share our customer satisfaction results each month, and even prouder that they regularly sit above 99%.

No Long-Term Contracts 

Unlike many IT support providers, we don’t tie customers into lengthy and expensive contracts.  

We offer our services on flexible 30-day rolling terms. After all, if we keep our customers happy, why would they want to leave?

Jargon-Free IT Support

Our IT technicians speak in plain English and avoid using complicated jargon. We’ll never leave you feeling confused. 

Experienced & Accredited 

Over our 25-year history, we’ve earned many accreditations, including Microsoft Gold Partner, ESET Gold Partner and Apple Certified Technician status.

View Our Awards

 

What our customers say

quote

“Charley replied promptly and without patronising me at all, alerted me to the fact that I didn't have a problem at all and the system had been switched off in error.
A quick flick of a switch and I was back in action.“

User, Heywood House

Heywood House Logo
quote

“SUPERB service. Fast, efficient and ALWAYS stick at it until my problems are solved. Couldn't be MORE satisfied as a customer. Alex has been terrific on every occasion I've encountered him. Faultless.”

User, Five Mile Films

Five Mile Films
quote

“Sam was really helpful, patient and knowledgeable. I am very grateful for his assistance.”

User, South West Business Finance

SWBF Logo
quote

“We truly appreciate the fast response — the detailed explanations and screenshots were especially helpful!”

User, Geidans

geidans solutions logo
quote

“Austen was extremely helpful and keen to understand and resolve the issue quickly, and now we are all set :)”

Steph, Climate Arc

quote

“Thanks to Jamie, I managed to get my new laptop all sorted and Rhys then later sorted out my multiple screens. Thanks to both for making the process so easy and stress free!”

Jo, Pipster Solutions

quote

"Adam is always so helpful and speedy with any issues I have, thank you so much!"

Katie, Eppiq

quote

"Luke was really helpful and worked quickly and within my deadlines using his knowledge of our company set up."

Hannah, Frameless

quote

"Adam was excellent at helping diagnose the problem, he went through step-by-step to diagnose the problem and was very patient on the phone."

, On Field Research