Our IT helpdesk is here to support your business when technology develops a mind of its own.
We have provided IT support services in Swindon for over 25 years, including remote IT support, system/network monitoring, cloud services maintenance, manual backup verification, warranty tracking, and software patch management.
Whether you’re struggling with Microsoft 365, forgotten passwords, connectivity issues, data loss, server downtime, email problems or something bigger – our team of IT experts are here to help!
You’re spoilt for choice when it comes to IT support providers in Swindon. Here are just a few reasons why over 350 local businesses trust our managed IT services.
We understand that IT downtime costs your business money, that’s why we work hard to keep our average response and resolution time as low as possible. In 2023, they were just 22 minutes and 67 minutes (respectively).
Doing a great job means a lot to us and we always strive to improve our customer service. We’re proud to share our customer satisfaction results each month, and even prouder that they regularly sit above 99%.
Unlike many IT support providers, we don’t tie customers into lengthy and expensive contracts.
We offer our services on flexible 30-day rolling terms. After all, if we keep our customers happy, why would they want to leave?
Our IT technicians speak in plain English and avoid using complicated jargon. We’ll never leave you feeling confused.
Over our 25-year history, we’ve earned many accreditations, including Microsoft Gold Partner, ESET Gold Partner and Apple Certified Technician status.
“Austen was extremely helpful and keen to understand and resolve the issue quickly, and now we are all set :)”
Steph, Climate Arc
“Thanks to Jamie, I managed to get my new laptop all sorted and Rhys then later sorted out my multiple screens. Thanks to both for making the process so easy and stress free!”
Jo, Pipster Solutions
"Adam is always so helpful and speedy with any issues I have, thank you so much!"
Katie, Eppiq
"Luke was really helpful and worked quickly and within my deadlines using his knowledge of our company set up."
Hannah, Frameless
"Adam was excellent at helping diagnose the problem, he went through step-by-step to diagnose the problem and was very patient on the phone."
, On Field Research
"Charley has been a great support in sorting out everything we have needed to smoothly onboard Louisa. Feedback from Louisa has been great so fab experience and thank you."
, Carescribe
"Austen and Gabriel were extremely helpful! Always nice to be able to pick up the phone and get things resolved within minutes."
Gena, Bath Box Office
Always a pleasure to deal with the team at Systemagic, Alex was very efficient.
Emma, Anglo Welsh
Adam was excellent, as he always is. Really appreciate the thorough explanations of what was done, tried, etc.
Darren Coleman, On Group
