PROVIDING RISK FREE NO LONG TERM CONTRACTS TO CLIENTS IN SWINDON

What Do We Do?

Our IT helpdesk is here to support your business when technology develops a mind of its own.  

We have provided IT support services in Swindon for over 25 years, including remote IT support, system/network monitoring, cloud services maintenance, manual backup verification, warranty tracking, and software patch management.  

How Can We Help?

Whether you’re struggling with Microsoft 365, forgotten passwords, connectivity issues, data loss, server downtime, email problems or something bigger – our team of IT experts are here to help!

Why Use Systemagic for IT Support?

You’re spoilt for choice when it comes to IT support providers in Swindon. Here are just a few reasons why over 350 local businesses trust our managed IT services.

Genuinely Fast Response & Resolution Times

We understand that IT downtime costs your business money, that’s why we work hard to keep our average response and resolution time as low as possible. In 2023, they were just 22 minutes and 67 minutes (respectively).

Customer Satisfaction 

Doing a great job means a lot to us and we always strive to improve our customer service. We’re proud to share our customer satisfaction results each month, and even prouder that they regularly sit above 99%.

No Long-Term Contracts 

Unlike many IT support providers, we don’t tie customers into lengthy and expensive contracts.  

We offer our services on flexible 30-day rolling terms. After all, if we keep our customers happy, why would they want to leave?

Jargon-Free IT Support

Our IT technicians speak in plain English and avoid using complicated jargon. We’ll never leave you feeling confused. 

Experienced & Accredited 

Over our 25-year history, we’ve earned many accreditations, including Microsoft Gold Partner, ESET Gold Partner and Apple Certified Technician status.

View Our Awards

 

What our customers say

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Spoke to Adam about two issues and he resolved both efficiently and was thorough in checking all sorted. I'm new, and it was only my second day so this was really helpful!

Lucia Sheppard, BOA Town Council

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Simple non technical explanation and example given - very helpful thank you :)

Rachel Hill, Southside

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Sam was very helpful and fixed the issue we were experiencing quickly, and provided thorough feedback about what had been done.

Darren Coleman, On Group

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Adam always displays patience together with a full explanation of resolution. Thank you also for providing top tips on folder management , so thoughtful.

Angela Chapman, Bath Cats & Dogs Home

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As always Adam was super thorough and went above and beyond providing lots of technical info about an issue that must have taken a fair bit of time to collate. I very much appreciated that he took the time to explain where the issue was occurring and how it was resolved. Adam is a massive credit to Systemagic!

Darren, On Group

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Thank you for your swift and helpful response.

Chloe Robine-Durnell, Southside Family Project

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As always Adam was super thorough and went above and beyond providing lots of technical info about an issue that must have taken a fair bit of time to collate. I very much appreciated that he took the time to explain where the issue was occurring and how it was resolved. Adam is a massive credit to Systemagic!

Darren Coleman, On Group

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Adam's attention to detail to ensure customer satisfaction is 100%

Angela Chapman, Bath Cats and Dogs Home

Bath Cats and Dogs Home Logo
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Your prompt and efficient help was very reassuring in a busy day. Thankyou. Great service!'

Louisa Oldfield , Bath Festivals

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