Our IT helpdesk is here to support your business when technology develops a mind of its own.
We have provided IT support services in Swindon for over 25 years, including remote IT support, system/network monitoring, cloud services maintenance, manual backup verification, warranty tracking, and software patch management.
Whether you’re struggling with Microsoft 365, forgotten passwords, connectivity issues, data loss, server downtime, email problems or something bigger – our team of IT experts are here to help!
You’re spoilt for choice when it comes to IT support providers in Swindon. Here are just a few reasons why over 350 local businesses trust our managed IT services.
We understand that IT downtime costs your business money, that’s why we work hard to keep our average response and resolution time as low as possible. In 2023, they were just 22 minutes and 67 minutes (respectively).
Doing a great job means a lot to us and we always strive to improve our customer service. We’re proud to share our customer satisfaction results each month, and even prouder that they regularly sit above 99%.
Unlike many IT support providers, we don’t tie customers into lengthy and expensive contracts.
We offer our services on flexible 30-day rolling terms. After all, if we keep our customers happy, why would they want to leave?
Our IT technicians speak in plain English and avoid using complicated jargon. We’ll never leave you feeling confused.
Over our 25-year history, we’ve earned many accreditations, including Microsoft Gold Partner, ESET Gold Partner and Apple Certified Technician status.
Excellent patience, investigation skills and ultimately resolution. Thank you for your help.
Ella Hutchings, Vedette Consulting
So detailed, so helpful, so fast and efficient. Can't fault these people - ever!
Sarah, Five Mile Films
Reported issue, issue fixed in a timely manner!
Mark, Smart Integrated Systems
Super quick response time and very helpful! Issue sorted out within 20 minutes of reporting!
Ilna Taylor, Cowin Global
Great help from Adam, fixed the issue and explained how I could look into this myself should it happen again!
Daisy Newsome, Andiamo!
Thank you for checking out the email so promptly and confirming it was a potential phish/scam. All deleted now.
Lisa Walters, Humblebee Films
Louis was very helpful and kept searching for a resolution to our problem until the problem was fully resolved. Thank you for all of your help Louis!
Charlotte Knapper, Bath Spa Dentistry
Jamie was very helpful from the start right through the end of the call.
Norma Fernandes, Goatacre
Adam dealt with my query quickly and efficiently and explained what he had found and how to deal with it and solving the problem for me.
Sam Viner, BWS
