Our IT helpdesk is here to support your business when technology develops a mind of its own.
We have provided IT support services in Swindon for over 25 years, including remote IT support, system/network monitoring, cloud services maintenance, manual backup verification, warranty tracking, and software patch management.
Whether you’re struggling with Microsoft 365, forgotten passwords, connectivity issues, data loss, server downtime, email problems or something bigger – our team of IT experts are here to help!
You’re spoilt for choice when it comes to IT support providers in Swindon. Here are just a few reasons why over 350 local businesses trust our managed IT services.
We understand that IT downtime costs your business money, that’s why we work hard to keep our average response and resolution time as low as possible. In 2023, they were just 22 minutes and 67 minutes (respectively).
Doing a great job means a lot to us and we always strive to improve our customer service. We’re proud to share our customer satisfaction results each month, and even prouder that they regularly sit above 99%.
Unlike many IT support providers, we don’t tie customers into lengthy and expensive contracts.
We offer our services on flexible 30-day rolling terms. After all, if we keep our customers happy, why would they want to leave?
Our IT technicians speak in plain English and avoid using complicated jargon. We’ll never leave you feeling confused.
Over our 25-year history, we’ve earned many accreditations, including Microsoft Gold Partner, ESET Gold Partner and Apple Certified Technician status.
"Adam was excellent at helping diagnose the problem, he went through step-by-step to diagnose the problem and was very patient on the phone."
, On Field Research
"Charley has been a great support in sorting out everything we have needed to smoothly onboard Louisa. Feedback from Louisa has been great so fab experience and thank you."
, Carescribe
"Austen and Gabriel were extremely helpful! Always nice to be able to pick up the phone and get things resolved within minutes."
Gena, Bath Box Office
Always a pleasure to deal with the team at Systemagic, Alex was very efficient.
Emma, Anglo Welsh
Adam was excellent, as he always is. Really appreciate the thorough explanations of what was done, tried, etc.
Darren Coleman, On Group
Austen and Gabriel were extremely helpful! Always nice to be able to pick up the phone and get things resolved within minutes.
Gena, Bath Box Office
As always, the procedure and responses were timely, well written, friendly and helpful. So this is a rating for that, not just that you solved the problem - which you did. It felt like having a helpful colleague in the room to make sure requirements were understood. Thank you.
Chris Moore, Pound Arts Trust
Always a quick response, even to the most silly of questions. Thank you!
The Dental Implant Clinic,
Luke, Hazel and Imogen have been exceptionally helpful in setting up 6 new devices for us. They communicated throughout set up and Luke worked hard to get the devices ready for collection an hour before the agreed slot so I could beat the rush hour traffic! Thanks so much team!
Maudie, Nine Feet Tall
