Our team of experienced technicians pride themselves on delivering excellent customer service ensuring they are supporting users before their systems.
Our services at Systemagic are offered on a 30-day rolling contract basis demonstrating our dedication to consistent customer care and quality of service.
Our clients tell us we’re genuinely different because:All our services are offered on rolling 30 day terms rather than long contracts
We have industry-leading response and resolution times – with most issues being fixed in under 25 minutes!
We have a Customer Experience Manager dedicated to making sure you get maximum value from the relationship
We have over 20 years’ experience and 99.99% client retention
Our customer focused support means you always talk to a friendly human who talks back in plain English
Systemagic offer a brilliant service on the phone, on site and ensure all our problems are dealt with. We highly recommend Systemagic for anyone who needs IT Support. We have built a great relationship with a professional, experienced company!
Mitchell Thomas, Commercial Director – Hawker Joinery
At Systemagic, we enjoy exceptional levels of client retention thanks to our consistent commitment policy. Our customers buy into our “Doing IT Differently” ethos as they tell us time and time again our clear culture and values are very different to most IT providers. Our amazing customers see our services as a partnership, working together to enhance their business and we’re thrilled to be working with such a broad spectrum of businesses helping them get the best from their IT infrastructure. Do you need IT Support in Somerset? Get in touch today!