Established in 1999, we’ve provided IT support, cloud and connectivity services in Melksham for over 25 years. With an experienced team of 19 (and counting) our IT technicians hold numerous certifications, including Microsoft Gold Partner and Apple Certified Technician status.
You’re spoilt for choice when it comes to IT providers in Melksham, but here are a few reasons why local businesses choose Systemagic.
Industry Leading Response & Resolution
We pride ourselves on our industry-leading response and resolution times (which in 2023, were just 22 minutes and 67 minutes respectively).
Customer First Approach
Customer satisfaction is important to us. That means providing a friendly and reliable service, talking in simple terms and delivering great value for money.
Rolling Terms
Many IT providers like to lock customers into long-term contracts – but not us! We want customers to want to work with us, not be forced to. That’s why we offer our managed IT support services on rolling/monthly contracts.
Utilising
Alex gave me a useful explanation and demonstration of how to sync SharePoint locations to the file explorer so I can easily attached files to emails.
Lisa, Norland College
Jamie was very helpful and quick to solve our IT issue. It's very useful to be able to deal with the same person from start to finish.
Lorna, Eyedot (Europe) Ltd
Adam always displays patience together with a full explanation of resolution. Thank you also for providing top tips on folder management , so thoughtful.
Angela, Bath Cats and Dogs Home
Charley was absolutely amazing with super quick help resetting my password and making sure I could access my accounts again. Thank you for being friendly and professional.
Modo25,
My phone call was answered quickly. Sam accessed my laptop and sorted out the authentication issue for me - all within the hour! Thank you.
Maria, Emberson Group
Thank you Charley and Joe for a super duper service as always, thanks for making sure we continue to tick along!
Jackie, BOA Occupational Health
Fantastic service as always. Never anything less than superb!
Emily, Five Mile Films
Luke was professional, friendly, and knowledgeable resolving all of my issues. My laptop is now working efficiently. Great service, and glad to have you guys on board supporting our team.
Angela, SuDSPlanter
Alex has been amazing, he is so patient with our thousands of issues and questions. We cannot recommend him enough. Thank you Alex!
Carmelia, Homewood Park
