PROVIDING RISK FREE NO LONG TERM CONTRACTS TO CLIENTS IN MELKSHAM

Melksham IT Support

Since 1999, we have provided fast, friendly and reliable IT support to businesses in Melksham. No matter the problem, our friendly, award-winning team of IT technicians is on hand to help when your technology develops a mind of its own. We’re lucky to support lots of businesses in Melksham, including recruitment agencies, estate agents, hotels, manufacturers, accountants and more.

With offices in Bradford on Avon, we’re only 15 minutes down the road in case you ever need a technician on-site.

Why Choose Systemagic?

Our clients tell us that we’re genuinely different – here are just a few reasons why:

Customer First Approach

We appreciate that not everyone is a tech wizard and that users need just as much support as systems. With this in mind, you’ll always speak to a friendly human at Systemagic, who talks back in plain English and avoids complicated jargon.

Microsoft, Apple & ESET Specialists

As an outsourced IT support provider, we’re proud to be a Microsoft Gold Partner, ESET Gold Partner and Apple Certified Technician. This means that we can fully support both Windows and Mac users (or a mixture of the two).

Rolling Contracts

Our IT support services are provided on 30-day, rolling-month contracts, demonstrating our commitment to customer care and providing quality service.

99% Customer Satisfaction

During 2022, our team closed over 42,000 tickets, of which they achieved an average customer satisfaction rate of 99%.

Quick Response & Resolution

We understand that IT problems are a nuisance. That’s why we work hard to solve our customers’ issues as quickly as possible. In fact, we work so hard that we’ve ended up with some of the quickest average response and resolution times locally! At just 25-mins and 88-mins respectively.

 

What our customers say

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Your prompt and efficient help was very reassuring in a busy day. Thankyou. Great service!'

Louisa Oldfield , Bath Festivals

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As always, Rhys was very knowledgeable and solved my issue speedily.

Natasha Castellano, Berwick Lodge

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Adam has gone above & beyond on this query & been very proactive about management of the situation going forward. - Thank you

Angela Chapman, Bath Cats and Dogs Home

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Friendly, prompt and efficient service as usual! Thank you

Jackey Bell, BWS Standfast

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Jamie went to great efforts to solve a particularly frustrating problem and sorted it! Thanks so much

Clare Hutton , Norland College

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Will was helpful, quick and efficient and sorted my problem out in no time. A pleasure to deal with, thank you

Jacqui Anslow, Sureset

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I find the team there are always helpful and knowledgeable. I am confident in their ability to solve the issues we come up against.

Ella Hutchings, Vedette Consulting

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I’ve really never felt more supported from any IT company. You’ve really raised the bar and I'll be absolutely sure to recommend you to anyone I work with who needs their infrastructure sorted right out! You’re all Superstars!

Catherine Chapman, True To Nature

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Excellent service, my query was dealt with quickly and efficiently. I'm a fan of the explanatory approach used, telling me and as a result teaching me a little about the system while setting up my account.

Dominic Hall, Wavefront Systems

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