Our customers tell us we’re genuinely different to other IT companies.
Get in touch today to find out more.
Or call us today on 01225 426 800
Since 1999, we have provided fast, friendly and reliable IT support to businesses in Melksham. No matter the problem, our friendly, award-winning team of IT technicians is on hand to help when your technology develops a mind of its own. We’re lucky to support lots of businesses in Melksham, including recruitment agencies, estate agents, hotels, manufacturers, accountants and more.
With offices in Bradford on Avon, we’re only 15 minutes down the road in case you ever need a technician on-site.
Our clients tell us that we’re genuinely different – here are just a few reasons why:
We appreciate that not everyone is a tech wizard and that users need just as much support as systems. With this in mind, you’ll always speak to a friendly human at Systemagic, who talks back in plain English and avoids complicated jargon.
As an outsourced IT support provider, we’re proud to be a Microsoft Gold Partner, ESET Gold Partner and Apple Certified Technician. This means that we can fully support both Windows and Mac users (or a mixture of the two).
Our IT support services are provided on 30-day, rolling-month contracts, demonstrating our commitment to customer care and providing quality service.
During 2022, our team closed over 42,000 tickets, of which they achieved an average customer satisfaction rate of 99%.
We understand that IT problems are a nuisance. That’s why we work hard to solve our customers’ issues as quickly as possible. In fact, we work so hard that we’ve ended up with some of the quickest average response and resolution times locally! At just 25-mins and 88-mins respectively.