Established in 1999, we’ve provided IT support, cloud and connectivity services in Melksham for over 25 years. With an experienced team of 19 (and counting) our IT technicians hold numerous certifications, including Microsoft Gold Partner and Apple Certified Technician status.
You’re spoilt for choice when it comes to IT providers in Melksham, but here are a few reasons why local businesses choose Systemagic.
Industry Leading Response & Resolution
We pride ourselves on our industry-leading response and resolution times (which in 2023, were just 22 minutes and 67 minutes respectively).
Customer First Approach
Customer satisfaction is important to us. That means providing a friendly and reliable service, talking in simple terms and delivering great value for money.
Rolling Terms
Many IT providers like to lock customers into long-term contracts – but not us! We want customers to want to work with us, not be forced to. That’s why we offer our managed IT support services on rolling/monthly contracts.
Utilising
“Charley replied promptly and without patronising me at all, alerted me to the fact that I didn't have a problem at all and the system had been switched off in error.
A quick flick of a switch and I was back in action.“
User, Heywood House
“SUPERB service. Fast, efficient and ALWAYS stick at it until my problems are solved. Couldn't be MORE satisfied as a customer. Alex has been terrific on every occasion I've encountered him. Faultless.”
User, Five Mile Films
“Sam was really helpful, patient and knowledgeable. I am very grateful for his assistance.”
User, South West Business Finance
“We truly appreciate the fast response — the detailed explanations and screenshots were especially helpful!”
User, Geidans
“Austen was extremely helpful and keen to understand and resolve the issue quickly, and now we are all set :)”
Steph, Climate Arc
“Thanks to Jamie, I managed to get my new laptop all sorted and Rhys then later sorted out my multiple screens. Thanks to both for making the process so easy and stress free!”
Jo, Pipster Solutions
"Adam is always so helpful and speedy with any issues I have, thank you so much!"
Katie, Eppiq
"Luke was really helpful and worked quickly and within my deadlines using his knowledge of our company set up."
Hannah, Frameless
"Adam was excellent at helping diagnose the problem, he went through step-by-step to diagnose the problem and was very patient on the phone."
, On Field Research
