PROVIDING RISK FREE NO LONG TERM CONTRACTS TO CLIENTS IN MELKSHAM

Our experienced team are trained in both technical and people skills. They pride themselves on supporting users and not just their systems.

We offer IT Support in Melksham and all our services on no long term contracts which we believe demonstrates our dedication to customer care and quality of service. We are lucky to support lots of businesses in Melksham, including recruitment agencies, estate agents, hotels, manufacturers, accountants and more.   Our offices are only 15 mins down the road in Bradford on Avon too which is handy if we ever need to pop onsite.

Our clients tell us we’re genuinely different because:

All our services are offered on rolling 30 day terms rather than long contracts

We have industry-leading response and resolution times – with most issues being fixed in under 25 minutes!

We have a Customer Experience Manager dedicated to making sure you get maximum value from the relationship

We have over 22 years’ experience and 99.99% client retention

Our customer focused support means you always talk to a friendly human who talks back in plain English

Systemagic still has clients who joined on our 30-day rolling terms in 1999, and we enjoy exceptional levels of client retention thanks to our consistent commitment policy. Our customers buy in to our “Doing IT Differently” ethos as our clear culture and values are very different to other IT providers. Clients tell us they see our services as a partnership, working together to enhance their business. We truly believe our diverse client base of over 350 businesses, ranging from sole traders to colleges, NHS departments and thriving SMEs demonstrates our success in providing a valuable and essential IT support service to businesses not only in the South West but further afield.

We love hearing what our clients have to say about working with us. Have you read some of our lovely testimonials?

We have always found them immensely professional, accommodating and would regard them as industry experts. They provide us with sound information to protect our business, at the same time a down to earth friendly approach which makes working alongside them an absolute joy. Highly recommended company, we need more of these.

Willum Long

Co-Founder & Partner – Madison Oakley

What our customers say

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Excellent service, my query was dealt with quickly and efficiently. I'm a fan of the explanatory approach used, telling me and as a result teaching me a little about the system while setting up my account.

Dominic Hall, Wavefront Systems

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Fantastic team and always polite, happy to help and professional. Resolved the issue in no time.

Samantha Modley, Wiltshire Portage

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Another incident solved with a collaborative and pragmatic approach - even better, I was able to leave you guys to do it without me! Perfect.

Ben Hawkins, CHC Global

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Super speedy and sorted straight away - great service, thank you!

Pippa Birch, Pipster Solutions

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Best IT service ever, thank you

Layne Lambert, Southside

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The team are always available to sort out little niggles alongside the technical stuff which is so important. Thanks.

Maggie Russell, Goatacre Manor Care Centre

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Absolutely outstanding knowledgeable solutions delivered by a lovely friendly fella!

Clare Power, Nicholas Wylde

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You have such a competent team of people who provide such a great service – thank you!

Catherine Johnstone, CHC Global

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Excellent as always. Your customer services, attitude and “can do approach” are outstanding- thank you again.

Adrian Fletcher, Belay

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