We offer IT Support in Melksham and all our services on no long term contracts which we believe demonstrates our dedication to customer care and quality of service. We are lucky to support lots of businesses in Melksham, including recruitment agencies, estate agents, hotels, manufacturers, accountants and more. Our offices are only 15 mins down the road in Bradford on Avon too which is handy if we ever need to pop onsite.
All our services are offered on rolling 30 day terms rather than long contracts
We have industry-leading response and resolution times – with most issues being fixed in under 25 minutes!
We have a Customer Experience Manager dedicated to making sure you get maximum value from the relationship
We have over 22 years’ experience and 99.99% client retention
Our customer focused support means you always talk to a friendly human who talks back in plain English
Systemagic still has clients who joined on our 30-day rolling terms in 1999, and we enjoy exceptional levels of client retention thanks to our consistent commitment policy. Our customers buy in to our “Doing IT Differently” ethos as our clear culture and values are very different to other IT providers. Clients tell us they see our services as a partnership, working together to enhance their business. We truly believe our diverse client base of over 350 businesses, ranging from sole traders to colleges, NHS departments and thriving SMEs demonstrates our success in providing a valuable and essential IT support service to businesses not only in the South West but further afield.
We love hearing what our clients have to say about working with us. Have you read some of our lovely testimonials?
We have always found them immensely professional, accommodating and would regard them as industry experts. They provide us with sound information to protect our business, at the same time a down to earth friendly approach which makes working alongside them an absolute joy. Highly recommended company, we need more of these.
Willum Long
Co-Founder & Partner – Madison Oakley
Your prompt and efficient help was very reassuring in a busy day. Thankyou. Great service!'
Louisa Oldfield , Bath Festivals
As always, Rhys was very knowledgeable and solved my issue speedily.
Natasha Castellano, Berwick Lodge
Adam has gone above & beyond on this query & been very proactive about management of the situation going forward. - Thank you
Angela Chapman, Bath Cats and Dogs Home
Friendly, prompt and efficient service as usual! Thank you
Jackey Bell, BWS Standfast
Jamie went to great efforts to solve a particularly frustrating problem and sorted it! Thanks so much
Clare Hutton , Norland College
Will was helpful, quick and efficient and sorted my problem out in no time. A pleasure to deal with, thank you
Jacqui Anslow, Sureset
I find the team there are always helpful and knowledgeable. I am confident in their ability to solve the issues we come up against.
Ella Hutchings, Vedette Consulting
I’ve really never felt more supported from any IT company. You’ve really raised the bar and I'll be absolutely sure to recommend you to anyone I work with who needs their infrastructure sorted right out! You’re all Superstars!
Catherine Chapman, True To Nature
Excellent service, my query was dealt with quickly and efficiently. I'm a fan of the explanatory approach used, telling me and as a result teaching me a little about the system while setting up my account.
Dominic Hall, Wavefront Systems
