Established in 1999, we’ve provided IT support, cloud and connectivity services in Melksham for over 25 years. With an experienced team of 19 (and counting) our IT technicians hold numerous certifications, including Microsoft Gold Partner and Apple Certified Technician status.
You’re spoilt for choice when it comes to IT providers in Melksham, but here are a few reasons why local businesses choose Systemagic.
Industry Leading Response & Resolution
We pride ourselves on our industry-leading response and resolution times (which in 2023, were just 22 minutes and 67 minutes respectively).
Customer First Approach
Customer satisfaction is important to us. That means providing a friendly and reliable service, talking in simple terms and delivering great value for money.
Rolling Terms
Many IT providers like to lock customers into long-term contracts – but not us! We want customers to want to work with us, not be forced to. That’s why we offer our managed IT support services on rolling/monthly contracts.
Utilising
"Adam was excellent at helping diagnose the problem, he went through step-by-step to diagnose the problem and was very patient on the phone."
, On Field Research
"Charley has been a great support in sorting out everything we have needed to smoothly onboard Louisa. Feedback from Louisa has been great so fab experience and thank you."
, Carescribe
"Austen and Gabriel were extremely helpful! Always nice to be able to pick up the phone and get things resolved within minutes."
Gena, Bath Box Office
Always a pleasure to deal with the team at Systemagic, Alex was very efficient.
Emma, Anglo Welsh
Adam was excellent, as he always is. Really appreciate the thorough explanations of what was done, tried, etc.
Darren Coleman, On Group
Austen and Gabriel were extremely helpful! Always nice to be able to pick up the phone and get things resolved within minutes.
Gena, Bath Box Office
As always, the procedure and responses were timely, well written, friendly and helpful. So this is a rating for that, not just that you solved the problem - which you did. It felt like having a helpful colleague in the room to make sure requirements were understood. Thank you.
Chris Moore, Pound Arts Trust
Always a quick response, even to the most silly of questions. Thank you!
The Dental Implant Clinic,
Luke, Hazel and Imogen have been exceptionally helpful in setting up 6 new devices for us. They communicated throughout set up and Luke worked hard to get the devices ready for collection an hour before the agreed slot so I could beat the rush hour traffic! Thanks so much team!
Maudie, Nine Feet Tall
