Our customers tell us we’re genuinely different to other IT companies.
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Or call us today on 01225 426 800
A couple of our team live in Frome so we consider ourselves locals, and our offices are just 20 minutes away in Bradford on Avon. Our services are provided on unique 30-day contract terms and we truly believe this demonstrates our commitment to customer care and passion in delivering quality service.
Our clients tell us we’re genuinely different because:
All our services are offered on rolling 30 day terms rather than long contracts
We have industry-leading response and resolution times – with most issues being fixed in under 25 minutes!
We have a Customer Experience Manager dedicated to making sure you get maximum value from the relationship
We have over 22 years’ experience and 99.99% client retention
Our customer focused support means you always talk to a friendly human who talks back in plain English
We’re proud to enjoy exceptional levels of client retention thanks to our consistent commitment policy. Our customers buy in to our “Doing IT Differently” ethos because our clear culture and values are very different to most IT providers. Our amazing customers tell us they see our services as a partnership, working together to enhance their business and we truly believe that our client base of over 400 businesses demonstrates success in providing a valuable and essential IT service.
We are absolutely delighted with the service and approach from Systemagic, they are true business partners and really value strong relationships. I would recommend their services to other companies either with a demanding project or someone looking for ongoing support.