We work with a wide range of businesses in Frome, including Transform Communications, Cityforum, West Country Tiling, Watson Gym, The Blue House, Bath Conservation Architects, and Talbot Inn. Whether you’re a small local business or a larger operation, we tailor our IT services to meet your specific needs.
Downtime can be costly for any business. That’s why we prioritise rapid response and resolution times. Whether it’s a remote fix or an on-site visit, we ensure that your IT issues are addressed quickly, minimising disruptions to your business operations.
With over 25 years in the industry, we’ve built a reputation for delivering exceptional IT services. Our customer satisfaction rate of 99.3% in 2023 speaks for itself—we focus on providing clear, jargon-free support and ensuring that your IT systems run smoothly. Our customer-first approach means no long-term contracts—just 30-day rolling terms to keep your business flexible.
We’re Cyber Essentials Plus certified, an ESET Gold Partner, and a Microsoft Solutions Partner, ensuring that your business receives the best IT support from certified professionals. Whether you need help with cybersecurity, cloud migrations, or hardware procurement, our team is equipped with the expertise to deliver high-quality service every time.
We offer a wide range of IT services tailored to the needs of businesses in Frome and the surrounding areas. Whether you’re looking for help with day-to-day IT management or seeking advanced cybersecurity solutions, we’ve got you covered:
Our managed IT services ensure that your systems are constantly monitored and maintained. We provide proactive support to prevent issues before they become problems, allowing you to focus on your business.
We assist Frome businesses with procuring the right hardware to meet their needs. Whether you’re upgrading your office equipment or setting up new systems, we’ll ensure you get the best technology at the right price.
Data loss can be catastrophic for any business. Our backup management services provide reliable, secure solutions to protect your business’s critical data. We offer cloud-based backup solutions, including Hornet backup for 365, ensuring your business’s data is always secure and accessible.
Moving your business to the cloud can enhance flexibility and collaboration. Our team has successfully migrated many Frome-based businesses to Microsoft 365, ensuring seamless transitions with minimal disruption.
Luke, Hazel and Imogen have been exceptionally helpful in setting up 6 new devices for us. They communicated throughout set up and Luke worked hard to get the devices ready for collection an hour before the agreed slot so I could beat the rush hour traffic! Thanks so much team!
Maudie, Nine Feet Tall
Great advice and service as always - special thanks to Joe Timmins and Karl Smillie for all their help, advice and patience!
Jackie Parker, BOA Occupational Health Serviceass
Jamie rectified the issue very quickly and everything is working as it should :) Thank you
Sarah, Emberson
Great service this morning from Austin fixing everything and got me sorted. As always, Systemagic are fantastic to deal with!
Nat, Cowin Global
Charley really went above and beyond with the ticket to try to resolve the issue providing regular updates explaining what they were doing and how they were investigating the request.
Georgie, BNS
Austen was polite, very helpful and got the problem sorted. Great job Systemagic!
Ian, HJ Knee
Luke was great - instantly sorted my issue and gave clear instructions for how to do this myself in the future. Thank you very much.
Kate, Oakensen
Really appreciate your help getting this sorted Adam. All our team appreciate that you explain things to us in simple terms so we can understand what you're doing and don't try and bamboozle us! Also appreciate your quick response. Thank you!
Miranda, Andiamo
Alex gave me a useful explanation and demonstration of how to sync SharePoint locations to the file explorer so I can easily attached files to emails.
Lisa, Norland College
