WE OFFER RISK FREE 30-DAY ROLLING SUPPORT CONTRACTS FOR ALL BUSINESSES

DOING IT DIFFERENTLY – PROVIDING PEOPLE FOCUSED IT SUPPORT FOR 22 YEARS.

At Systemagic our friendly and experienced team have been supporting businesses of all sizes with their IT Support, Cloud and Connectivity needs for the past 22 years. We’re hugely proud of our industry leading response and resolution times and 100% positive feedback records.   We pride ourselves on delivering a people focused approach and with a team of friendly and experienced technicians on hand at all times to provide support, we’re confident we can take the headache out of your IT requirements.

Are you fed up of being tied into a long-term agreement? Or perhaps you’re worried about switching to a new IT provider in case it’s disruptive for your team? Our clients tell us we’re genuinely different to other IT providers and our 30-day rolling support contracts demonstrate our constant commitment to delivering excellent customer service and quality in care. Get in touch with us today to find out more about how we can help transform your business.

Priding ourselves on our people-focused approach our customers tell us that we’re genuinely different to other IT providers because: 

We have industry-leading response and resolution times – with most issues being fixed in under 20 minutes!

All our services are offered on unique rolling 30 day terms. We never tie our clients into long contracts

We have over 22 years’ experience and 99.99% client retention

Our customer focused support means you will always talk to a friendly human who talks back in plain English

 

We are absolutely delighted with the service and approach from Systemagic, they are true business partners and really value strong relationships. I would recommend their services to other companies either with a demanding project or someone looking for ongoing support.

Jonathan Walker, Managing Director – No.15 Great Pulteney 

 

What our customers say

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Adam was excellent, as he always is. Really appreciate the thorough explanations of what was done, tried, etc.

Darren Coleman, On Group

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Austen and Gabriel were extremely helpful! Always nice to be able to pick up the phone and get things resolved within minutes.

Gena, Bath Box Office

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As always, the procedure and responses were timely, well written, friendly and helpful. So this is a rating for that, not just that you solved the problem - which you did. It felt like having a helpful colleague in the room to make sure requirements were understood. Thank you.

Chris Moore, Pound Arts Trust

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Always a quick response, even to the most silly of questions. Thank you!

The Dental Implant Clinic,

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Luke, Hazel and Imogen have been exceptionally helpful in setting up 6 new devices for us. They communicated throughout set up and Luke worked hard to get the devices ready for collection an hour before the agreed slot so I could beat the rush hour traffic! Thanks so much team!

Maudie, Nine Feet Tall

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Great advice and service as always - special thanks to Joe Timmins and Karl Smillie for all their help, advice and patience!

Jackie Parker, BOA Occupational Health Serviceass

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Jamie rectified the issue very quickly and everything is working as it should :) Thank you

Sarah, Emberson

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Great service this morning from Austin fixing everything and got me sorted. As always, Systemagic are fantastic to deal with!

Nat, Cowin Global

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Charley really went above and beyond with the ticket to try to resolve the issue providing regular updates explaining what they were doing and how they were investigating the request.

Georgie, BNS