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Before sending your Mac back to us, you will need to deactivate a few settings, including your Apple ID.
This guide will show you everything you need to do.
Start by clicking on the magnifying glass in the top right-hand corner of your Mac. A pop-up box will appear.
Type in ‘System Preferences’ and click enter.
Now we need to deactivate ‘Find my Mac’.
To do this, head to ‘Apple ID’, click ‘iCloud’, scroll down to ‘Find my Mac’ and click ‘Options’.
Next, click ‘Turn Off’ and enter your Apple ID password if prompted.
Click on the ‘Overview’ tab and then ‘Sign Out’ at the bottom-left of the screen.
If you have signed out successfully, you will see a pop-up box prompting you to sign-in with an Apple ID and your device is ready to be sent back.
If you’re one of our lovely clients and you’re experiencing any problems deactivating your Apple ID and Find My Mac, don’t fret!
Pop one of our friendly techs an email at firstname.lastname@example.org or give us a call on 01225 426800 where we’ll be happy to help.Download Guide Back to our Guides