How to Add a Second Email Account to Outlook

About This Guide

In this guide, we will show you how to add a second email account to Outlook on both Windows and Apple machines.

Download PDF

Windows Machines (Looking for Mac? Click Here)

Step 1

To start, open the Outlook app on your machine and click ‘File’ in the top-left. Then click ‘Account Settings’ and ‘Account Settings’.

mail settings for Outlook for Windows desktop app

Step 2

A new window will open showing the current email addresses on your mail profile. To add another email address (specifically Microsoft 365), click new:

Step 3

A box will appear, asking you for your email address. Enter your email address and click ‘Connect’.

login screen for Outlook for Windows app

Step 4

A Microsoft 365 box should appear. If it doesn’t, it may be hiding behind some currently open windows.

Click on the Outlook icon in the taskbar and it should reveal itself if it was hidden. From here, enter your email password and click ‘Sign In’.

password screen for 2nd email address in Outlook for Windows app

Step 5

If the sign-in was successful, you’ll be asked if you want the organisation to manage your device. As this feature isn’t used, uncheck the box and click ‘OK’.

Outlook settings for Windows

Step 6

You should then be notified that everything is complete. Click ‘Done’, then close Outlook and reopen it.

Step 7

On the left-hand list, you should now see your new mailbox.

Click the down arrow to expand it and you can see your inbox, sent items and folders.

Each mailbox works completely separately from the other.

So if you send an email from mailbox 1, it won’t appear in mailbox 2 and vice versa.

If you have been given permission to other mailboxes, they will also appear in the mailbox list.

pop-up in Outlook for Windows showing a second account has been successfully added


iMacs, MacBooks and Mac Minis

Step 1

Open Outlook on your Mac and click ‘Outlook’ in the top-left and then preferences.

Step 2

This will prompt a new window to appear. Click ‘Accounts’ (2nd in from the left on the top row.

outlook preferences for Mac

Step 3

On this screen, click the little ‘+’ icon located at the bottom-left of the window and then ‘New Account’.

account dashboard in the Outlook for Mac app

Step 4

This will prompt yet another pop-up to appear (sorry!).

Enter your email address in the form field provided and click ‘Continue’.

Once you’ve done this, you’ll need to enter your password and click ‘Sign In’.

log-in screen for Outlook for Mac

Step 4

After you’ve done this, your email account should have successfully been added and you can click ‘Done’ in the bottom-right.

confirmation popup showing additional email address successfully added in Outlook for Mac

Step 6

You should now be able to access both of your email accounts in the left-hand pane.

Click on the little down arrow to reveal each mailbox’s files, including inbox, drafts, sent and deleted.

inbox of two mailboxes in Outlook for Mac

In Doubt? Give Us a Shout!

We hope you’ve found our quick guide useful!

If you’re struggling with any part of this process, our friendly team of IT technicians are always on hand to show you how to add a second email account to Outlook.

Give us a call on 01225 426800 or pop us an email at support@systemagic.co.uk where we will be happy to help.

Download Guide

Are you a looking for IT Support for your business?

Get in touch via our Contact form or call us on 01225 426 800

Business Directory
Business Directory