Our customers tell us we’re genuinely different to other IT companies.
Get in touch today to find out more.
Or call us today on 01225 426 800
Big Give, the UK’s largest digital match funding platform, has raised hundreds of millions of pounds for charitable causes. However, like many fast-growing organisations, their rapid expansion meant their IT infrastructure needed to catch up with their ambition. Lacking a dedicated internal IT team, Big Give partnered with Systemagic for fully managed IT support. Together with Systemagic, we deployed Jumpcloud to centralise identity management and secure their cross-platform fleet – turning their biggest cybersecurity risk into a foundation for scalable growth.
Big Give was growing fast, but behind the scenes, their IT setup was running on borrowed time. With no dedicated in-house IT department, device management was decentralised. Laptops were handed to new hires to configure themselves, creating a mix of unmanaged Windows, Mac, and Linux machines.
While the team wasn’t experiencing daily operational chaos, a proactive external cybersecurity review delivered a critical wake-up call: their lack of centralised device control and identity management was the single largest security risk facing the organisation.
To protect their mission and the millions in charitable funds moving through their platform, Big Give needed expert guidance and a modern IT strategy.
Recognising they needed strategic IT leadership, Big Give turned to Systemagic as their trusted managed IT partner. Systemagic stepped in to act as Big Give’s virtual IT department – providing expert advice, proactive maintenance, and day-to-day user support.
When evaluating how to resolve the security vulnerabilities found in the audit, Big Give had clear requirements:
– Secure a diverse, multi-OS fleet (Windows, Mac, and Linux).
– Implement remote security management without complex, rigid infrastructure.
– Seamlessly integrate with their existing investment in Google Workspace.
While alternative platforms like Microsoft Intune were considered, Systemagic recommended Jumpcloud. Jumpcloud offered the ideal blend of simplicity, flexibility, and power, allowing Big Give to centralise access control while fully preserving their Google Workspace environment.
Migrating an organisation’s core identity setup can often cause friction, but Systemagic ensured the rollout was painless.
Systemagic took hands-on control of the deployment, working directly alongside Big Give’s staff to migrate 10 devices across three operating systems (8 Windows, 1 Mac, and 1 Linux). Because Systemagic handled the heavy lifting and user onboarding directly, the entire migration was executed with zero disruption to Big Give’s day-to-day operations.
Today, Big Give operates with total confidence in their IT ecosystem. Systemagic handles their ongoing IT support and infrastructure management, while Jumpcloud provides the underlying security architecture.
Risk Eliminated: Transformed the organisation’s biggest audited vulnerability into a robust, standardised security posture.
Streamlined Onboarding: Ended manual self-setup for new hires; laptops are now centrally provisioned and secured before reaching the user.
Complete Fleet Control: Achieved total visibility and remote management over Windows, Mac, and Linux devices.
A True Partnership: Big Give gains the peace of mind of enterprise-grade IT management from Systemagic without the overhead of an internal IT department.
